Customer reviews of Doctibike

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9,6 /10
Overall rating: 9,6 out of 10
Based on 1 205 published reviews

Summary of reviews

Doctibike consistently delivers fast and careful shipping, with many customers noting on-time delivery, well-packaged parcels, and products arriving as described. The store is praised for reliable order processing, accurate battery compatibility, and products meeting or exceeding expectations, including powerful batteries and flawless performance. Customers highlight professional and responsive service, clear delivery information, and efficient order handling, often accompanied by competitive pricing. Overall, the experience is characterized by quick processing, dependable delivery, and satisfaction with the product quality and packaging.

Reviews 4 and 5 stars

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B
brigitte G.
Rating: 5 out of 5
following a purchase from 21/02/2025
I received my battery quickly, but it was not suitable, and the company contacted me for a return and a refund. Thank you.
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Patrick F.
Rating: 4 out of 5
following a purchase from 03/10/2024
Develop a list of skilled people by sector. It took me three months to find someone capable of properly installing a display and its specific cable.
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Patrick H.
Rating: 4 out of 5
following a purchase from 17/03/2025
Compatible battery arrived with a small delay of 3 weeks, as the battery was out of stock. It seems to work well. Thank you for the advice on how to save on buying a new battery.
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Jean-François D.
Rating: 5 out of 5
following a purchase from 04/04/2025
Very satisfied Good value for money Delivery time respected
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Bertrand D.
Rating: 5 out of 5
following a purchase from 04/04/2025
Very efficient and very fast, very good material
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Alain R.
Rating: 5 out of 5
following a purchase from 26/03/2025
Very good with Léon. Very responsive and attentive
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Serge L.
Rating: 5 out of 5
following a purchase from 11/04/2025
Thank you for the professionalism of the seller
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Eric R.
Rating: 5 out of 5
following a purchase from 31/03/2025
Hello Very satisfied with your services Best regards Éric Ritter
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Jlouis G.
Rating: 5 out of 5
following a purchase from 08/04/2025
Quick and efficient
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Olivier P.
Rating: 5 out of 5
following a purchase from 07/04/2025
Perfect service.
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NICOLAS P.
Rating: 5 out of 5
following a purchase from 04/04/2025
Very professional
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Florence B.
Rating: 5 out of 5
following a purchase from 04/04/2025
perfect, responsive, fast
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Frederic Z.
Rating: 5 out of 5
following a purchase from 18/03/2025
Very good support, responsive
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Response from Doctibike
Mr. Zanetta,
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gilles Z.
Rating: 5 out of 5
following a purchase from 03/04/2025
I have already given an opinion!
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Response from Doctibike
Hello Gilles,
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Daniel P.
Rating: 5 out of 5
following a purchase from 13/03/2025
The battery of my Trek stopped working, and here I found a very competitive price, and the shipping was super fast. Very good shopping experience and highly recommended.
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Société G.
Rating: 5 out of 5
following a purchase from 28/03/2025
Good welcome, quick delivery. Very satisfied
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Response from Doctibike
Hello,
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Patrick D.
Rating: 5 out of 5
following a purchase from 01/04/2025
Perfect
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Hello Patrick,
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Frédéric C.
Rating: 5 out of 5
following a purchase from 02/04/2025
Fast shipping and in accordance with my request
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Hello Frédéric,
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Julien R.
Rating: 5 out of 5
following a purchase from 01/04/2025
Very good
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Hello Julien,
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patrick F.
Rating: 5 out of 5
following a purchase from 26/11/2024
Very happy with my purchase, very good battery life
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Dear Patrick,
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jean louis R.
Rating: 5 out of 5
following a purchase from 25/03/2025
Good advice, good listening, and efficiency, thank you.
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Hello Jean-Louis,
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Jean Louis G.
Rating: 5 out of 5
following a purchase from 30/03/2025
Received quickly, interesting price
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Mr. Gragnic,
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Marc P.
Rating: 5 out of 5
following a purchase from 28/03/2025
Package arrived well. The battery matches my bike, autonomy is consistent with the original one. Thanks.
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Response from Doctibike
Hello Marc,
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FREDERIC A.
Rating: 5 out of 5
following a purchase from 29/03/2025
compliant and fast delivery
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Frédéric,
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Patrick B.
Rating: 5 out of 5
following a purchase from 11/10/2024
Order conforms to what I requested
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Hello Patrick,
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JEAN S.
Rating: 5 out of 5
following a purchase from 11/02/2025
👍
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Hello Jean,
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Jean-Claude B.
Rating: 5 out of 5
following a purchase from 10/02/2025
Very good.
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Response from Doctibike
Thank you very much, Jean-Claude, for your glowing review and the 5/5 rating! We are delighted that you enjoyed your experience with Doctibike. Your satisfaction is our priority, and we hope to see you again very soon.
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Elise T.
Rating: 5 out of 5
following a purchase from 27/02/2025
Clear explanations about the products, ease of finding the right replacement battery references, very fast and careful shipping.
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Response from Doctibike
Dear Elise,
A
Alain D.
Rating: 5 out of 5
following a purchase from 16/03/2025
Perfect. Fast shipping and very well protected package. Thanks to the team.
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Response from Doctibike
Hello Alain,
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Elia G.
Rating: 4 out of 5
following a purchase from 11/12/2024
All good, thank you
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Elia,
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Sophie L.
Rating: 5 out of 5
following a purchase from 10/02/2025
Very good service
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Hello Sophie,
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Pierre Q.
Rating: 5 out of 5
following a purchase from 14/02/2025
I received the battery as expected and on time. It works very well. Huge thanks to Doris for her very responsive and pleasant follow-up.
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Response from Doctibike
Hello Mr. Quinaux,
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Marie D.
Rating: 5 out of 5
following a purchase from 13/02/2025
Customer service is attentive and very responsive, don't hesitate to call for reassurance. Fast shipping.
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Response from Doctibike
Hello Marie,
M
Martin M.
Rating: 5 out of 5
following a purchase from 21/01/2025
Doctibike were a pleasure to deal with and the battery I received is working much better than the original one that came with the bike. Very pleased with the service from start to finish.
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Dear Mr. Moore,
F
François G.
Rating: 5 out of 5
following a purchase from 19/02/2025
Impeccable
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Response from Doctibike
Hello François, Thank you very much for your 5-star review! We are delighted that you had a flawless experience with Doctibike. Your satisfaction is our priority, and we hope to see you again soon. The Doctibike team
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André G.
Rating: 5 out of 5
following a purchase from 28/01/2025
very satisfied with my order, it was perfect. I would recommend it to friends.
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Response from Doctibike
Mr. Gouley, Thank you very much for your perfect note! We are delighted to hear that you are satisfied with your new Bosch battery and that you are considering recommending us. Your support is valuable to us. See you soon on Doctibike! The Doctibike team
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Pascal N.
Rating: 5 out of 5
following a purchase from 29/11/2024
Thank you for your efficiency
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Response from Doctibike
Hello Pascal,
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Pascal C.
Rating: 5 out of 5
following a purchase from 13/03/2025
Good overall performance
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Mr. Cerrajero,
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CLOUET M.
Rating: 5 out of 5
following a purchase from 10/01/2025
Everything was perfect!
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Response from Doctibike
Dear Mrs. CLOUET, We warmly thank you for your positive feedback and your 5-star rating! We are delighted to hear that your experience with Doctibike was perfect. Your satisfaction is our priority, and we hope to have the pleasure of serving you again soon. The Doctibike team
C
CARINE F.
Rating: 5 out of 5
following a purchase from 10/01/2025
This new battery is life-changing for me! It works very well. I waited a long time for it, but it was worth it. I hope that in 3/4 years when I need another one, you will be able to provide me with it or refurbish this one. Best regards.
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Response from Doctibike
Dear Carine, We sincerely thank you for your positive feedback and are delighted to hear that you are fully satisfied with your new battery. Your satisfaction is our priority, and we will do our best to assist you in the future, whether it is for the purchase of a new battery or the refurbishment of your current one. Please do not hesitate to reach out to us; we will always be here to help you. The Doctibike team.