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J
Rating: 5 out of 5
The battery meets expectations, shipping was very fast, communication was also very fast VERY SATISFIED thank you
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Customer reviews of Doctibike
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 456 published reviews
Summary of reviews
Doctibike consistently delivers fast, reliable service with quick processing and careful packaging, and customers appreciate the easy contact, personalized advice, and responsive support that helps them select the right battery. Many reviews highlight smooth, compliant deliveries and products that arrive as described and fit well with their bikes, often enabling immediate use and improved autonomy. The store shows strong reliability and professionalism, with several customers noting helpful pre-purchase guidance, thorough product information, and a seamless return experience when needed. Overall, the experience combines fast delivery, accurate product matching, and attentive customer service that supports confident purchases.
Reviews 4 and 5 stars
Reset filtersD
Rating: 5 out of 5
Top
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S
Rating: 5 out of 5
Superb service! Lightning-fast delivery!
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J
Rating: 5 out of 5
EVERYTHING WORKS 0 WONDER. best regards
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A
Rating: 5 out of 5
Very good, good communication.
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P
Rating: 5 out of 5
Efficient and very fast transaction
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G
Rating: 5 out of 5
quick replacement at a good price of my stolen battery
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M
Rating: 5 out of 5
Extremely satisfied. Product as described and very fast shipping. The customer service even contacted me by phone to provide explanations and additional information! Never seen that. A huge thank you and well done. I will gladly recommend you.
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N
Rating: 5 out of 5
Order placed with the help of an advisor hoping that the battery still pending delivery will be the one I need for my bike
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E
Rating: 5 out of 5
Quick response via an email exchange. Fast shipping and battery ebike as described. Thank you, I recommend.
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F
Rating: 5 out of 5
Satisfied because you offered me a solution, but the button on the side of the battery is right on the amount of the luggage rack support; it's not easy to put it into service. Ultimately, a real Shimano didn't have this issue, but I don't know the price, if it's much more expensive. Best regards
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C
Rating: 5 out of 5
Good
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E
Rating: 5 out of 5
Everything perfect
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F
Rating: 5 out of 5
Very good, completely in line with my expectations Very satisfied
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L
Rating: 5 out of 5
Very well packaged parcel, delivery time respected, satisfied with my purchase
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A
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Very good service, fast delivery, product meets my expectations. I recommend
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D
Rating: 5 out of 5
Order and delivery impeccable and fast! Thank you
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A
Rating: 5 out of 5
Everything went well. Product as described.
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W
Rating: 4 out of 5
Great battery, fast delivery, unfortunately very poor tracking of the delivery
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E
Rating: 5 out of 5
Everything as it should be. Thank you
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P
Rating: 5 out of 5
Order received quickly and as described. Very professional.
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C
Rating: 5 out of 5
order received very quickly despite the weekend: impeccable
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D
Rating: 5 out of 5
Excellent service, timely delivery, exceptional quality/price ratio. Congratulations!!!
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P
Rating: 5 out of 5
Thank you
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P
Rating: 5 out of 5
Delivered as expected and really very quickly, even in the provinces, it really helped me out.
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T
Rating: 5 out of 5
very quickly sent, easy to assemble..and to fix...effective and beautiful design
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R
Rating: 5 out of 5
I ordered a replacement battery for a Kharkoff bike. The battery is not very common, and Doctibike, after several exchanges, provided me with a compatible battery after I sent photos and dimensions. Very serious site that I recommend. The only downside is that the price is a bit high, but on the other hand, you have the certainty of a quality and compatible battery.
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M
Rating: 5 out of 5
Doctibike top sellers item purchased as described, the cheapest on the web, original new, top dialogue they respond immediately to every question, lightning-fast shipping with FedEx a few hours after purchase in less than 2 days from France to Italy super top, totally positive experience I will definitely shop again from Doctibike
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A
Rating: 5 out of 5
Order arrived well and well packaged. Completely satisfied
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L
Rating: 5 out of 5
The replacement of the bike battery met my expectations and the phone responses to my questions were effective and the welcome was friendly
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T
Rating: 5 out of 5
The clear and precise information on the site allowed me to verify all the characteristics of the battery before placing the order. The delivery was made in a shorter time than announced and went perfectly. The material corresponds perfectly to what was ordered.
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M
Rating: 5 out of 5
Fast and careful delivery. I recommend this site.
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J
Rating: 5 out of 5
I am satisfied.
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C
Rating: 5 out of 5
The battery suggested by customer service is perfectly compatible with my Fischer bike and everything works very well. Fast shipping, well packaged. Everything is great! Thank you!
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J
Rating: 5 out of 5
I highly recommend this company for both its professionalism and the variety of its battery selection. It's a shame they don't take back old ones for possible refurbishment. In any case, you can trust this company for its seriousness and the speed of delivery.
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J
Rating: 5 out of 5
faster than expected
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S
Rating: 5 out of 5
Delivery times respected. Packaging is perfect!! It's great!
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N
Rating: 5 out of 5
Very serious and efficient in refurbishing a VéloBécane battery.
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J
Rating: 5 out of 5
The product as I had ordered and the delivery was quick and without problems.
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