/10
★★★★★
based on 114 published reviews
★★★★★
based on 114 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Payment of an additional €17 for a 24-hour delivery that arrives at the same time as the standard delivery... reliability to be reviewed.
Manon K.
purchased on 04/07/2024
Translated review
Answer from
Drawin’kids
Hello,
We are very sorry that the delivery did not meet your expectations. We will contact UPS to find out what happened.
In the meantime, we will proceed with the refund of the express delivery.
Have a nice day,
The Drawin'kids team
We are very sorry that the delivery did not meet your expectations. We will contact UPS to find out what happened.
In the meantime, we will proceed with the refund of the express delivery.
Have a nice day,
The Drawin'kids team
1/5
★☆☆☆☆
I have not received my parcel
Roger M.
purchased on 08/12/2023
Translated review
Answer from
Drawin’kids
Good morning, sir,
As mentioned by email, your parcel arrived at the relay point on 18/12, you have 6 days left to collect it.
We remain at your disposal,
Have a nice holiday season,
The Drawin'team
As mentioned by email, your parcel arrived at the relay point on 18/12, you have 6 days left to collect it.
We remain at your disposal,
Have a nice holiday season,
The Drawin'team
1/5
★☆☆☆☆
I haven't received the refill and the backpack. I'm still waiting for someone to call me back.
Sandrine C.
purchased on 22/11/2023
Translated review
Answer from
Drawin’kids
Hello, ma'am,
I spoke to your husband on the phone about this, but the Drawin'table x OMY offer was clearly detailed in our Newsletter: 1 OMY coloring backpack was offered on condition that you purchased 1 Drawin'table + 1 OMY sheet refill.
There was never any question of offering a refill of OMY sheets and a backpack with the purchase of 1 Drawin'table.
We're sorry if you misunderstood.
We hope the Drawin'table will delight your children :),
Have a nice day,
Charlotte
I spoke to your husband on the phone about this, but the Drawin'table x OMY offer was clearly detailed in our Newsletter: 1 OMY coloring backpack was offered on condition that you purchased 1 Drawin'table + 1 OMY sheet refill.
There was never any question of offering a refill of OMY sheets and a backpack with the purchase of 1 Drawin'table.
We're sorry if you misunderstood.
We hope the Drawin'table will delight your children :),
Have a nice day,
Charlotte