/10
★★★★★
based on 103 published reviews
★★★★★
based on 103 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
The whiteboard is not erasable everywhere. After a first use, there are still traces that cannot be removed because the white is not uniform on the whole circumference. Too bad because the rest is superb. The price invested and the quality are not up to my expectations
Stephanie C.
purchased on 01/03/2023
Translated review Answer from Drawin’kids
Good morning, Madam,
We always advise our customers to use a little window cleaner to erase the traces of Velleda, indeed it can happen that some colors are erased less well than others. But by rubbing with the microfiber slightly soaked with window cleaner, the traces disappear completely and you find your whiteboard as new :)!
We remain at your disposal, do not hesitate to contact us.
Charlotte of Drawin'kids
We always advise our customers to use a little window cleaner to erase the traces of Velleda, indeed it can happen that some colors are erased less well than others. But by rubbing with the microfiber slightly soaked with window cleaner, the traces disappear completely and you find your whiteboard as new :)!
We remain at your disposal, do not hesitate to contact us.
Charlotte of Drawin'kids
3/5
★★★☆☆
The idea is very good. The assembly is a bit complicated but the big problem is the transport of the sheets: folded, they are hardly usable, it's really a pity for this price !!!!
Erica B.
purchased on 07/07/2022
Translated review Answer from Drawin’kids
Hello,
Thank you for taking the time to leave your review. But we are sorry that the sheets arrived folded? This is not normal.
Indeed, because of their format, the sheets (sold in refill) are rolled up on themselves, indeed it facilitates the transport. Then we advise our customers to put them flat on the table and put the chalk/velleda tray on top of them to flatten them. You can even add large books, in a few days they will regain their initial shape.
Our after sales service will contact you in the next few days.
Very nice day to you and see you soon,
Charlotte from Drawin'kids
Thank you for taking the time to leave your review. But we are sorry that the sheets arrived folded? This is not normal.
Indeed, because of their format, the sheets (sold in refill) are rolled up on themselves, indeed it facilitates the transport. Then we advise our customers to put them flat on the table and put the chalk/velleda tray on top of them to flatten them. You can even add large books, in a few days they will regain their initial shape.
Our after sales service will contact you in the next few days.
Very nice day to you and see you soon,
Charlotte from Drawin'kids