9.5/10
★★★★★
based on 4259 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

28: Lamentable handling of the order. Announced as shipped online and still not processed a week later... I had to get very angry on the phone for my order to finally be shipped express! Commercial gesture requested. Response: No this time, but OK on the next order... So, it's not going to arrive anytime soon!!! At least, the goods were compliant with the order, poorly packaged, but compliant! Run away and don't look back 😉

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Acheteur Vérifié
purchased on 08/06/2017
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Answer from EASI-Spare
29: Hello Sir, We have read your comment and are sorry for the delivery delays regarding your order. We hope the equipment meets your satisfaction. Best regards, The Technic-Achat Team.
1 /5
★☆☆☆☆

35: Lack of product description. I received a different product than the one I wanted.

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Acheteur Vérifié
purchased on 26/06/2017
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Answer from EASI-Spare
36: Hello Sir, I have just read your comment. Could you please specify which product you received? What missing information did you note? Best regards, The Technic-Achat Team.
1 /5
★☆☆☆☆

37: This is the last time I order from technic-achat!!! Another person with the same name as me received my order. I know this because he was able to find my contact details in the delivery package. I was lucky that this gentleman was honest, otherwise I wouldn't have my €150 order!!!!

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Acheteur Vérifié
purchased on 25/06/2017
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Answer from EASI-Spare
38: Hello, We have just read your comment. If you had contacted us, we would have taken the necessary measures. We are sorry for the error and will take precautions to avoid this kind of mistake. Best regards, The Technic-Achat Team.
1 /5
★☆☆☆☆

46: Not recommended if the order is urgent, despite promises of fast delivery, not respected -

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Acheteur Vérifié
purchased on 22/04/2017
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Answer from EASI-Spare
47: Hello Sir, We acknowledge receipt of your comment and thank you for it. From the beginning, we have been transparent about the unavailability of this product. And we had supply difficulties despite other proposals that did not suit you. We are sorry for that. Best regards, The Technic-Achat Team.
1 /5
★☆☆☆☆

Poor quality product. After a week, the dimmer is already melted!

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Acheteur Vérifié
purchased on 20/01/2017
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Answer from EASI-Spare
Hello Sir, We acknowledge receipt of your comment and thank you for it. What type of light do you have? Can you provide us with your wiring plan? It seems strange that your product has 'melted' after a week for no reason. We are at your disposal. Best regards, the Technic-Achat Team.
1 /5
★☆☆☆☆

Order placed on December 31, processed on January 1 or 2, received on January 21. No explanation to justify this delay, far too long for equipment that is needed. A response, however, when I got angry by email, "out of stock". Be serious, with a little friendly explanation, everything passes, we can understand. A little note is all! And we don't get angry!!!!

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Acheteur Vérifié
purchased on 31/12/2016
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Answer from EASI-Spare
Hello Sir, We acknowledge receipt of your comment and apologize for the inconvenience caused. We send order acknowledgments when we do not have all the equipment in stock specifying the quantity and delay. In your case, it was indicated a departure on 12.01 while indeed the material left on 17.01. But we try to communicate as much as possible to avoid inconveniences for our customers. Best regards, The Technic-Achat Team.
1 /5
★☆☆☆☆

Non-compliance with the delivery location!!!

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Acheteur Vérifié
purchased on 31/12/2016
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Answer from EASI-Spare
Hello Sir, As indicated during an email exchange, the post office relay point you selected was congested during delivery (due to this holiday period), and they tried to offer you another relay point (5km from your home). Please excuse us for the inconvenience caused. Best regards, The Technic-Achat Team.
1 /5
★☆☆☆☆

Deadline not respected and I was never informed, I had to call 3 or 4 times.

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Acheteur Vérifié
purchased on 02/08/2016
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Answer from EASI-Spare
Hello Sir, We acknowledge receipt of your comment and apologize for the late delivery. Best regards, The Technic-Achat Team.
1 /5
★☆☆☆☆

At the time of ordering, delivery was stated as 3 days. In the end, received 3 months later, with the only response: 'it happens that the supplier is out of stock'. Payment was of course made at the time of ordering. Not serious, definitely not to be recommended.

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Acheteur Vérifié
purchased on 14/06/2016
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Answer from EASI-Spare
Hello Sir, We have taken note of your comment and understand that the delay does not suit you. However, order acknowledgments are sent within 24 hours to our customers to inform them of delivery times when we experience shortages. We also try to offer alternatives or a refund when the delays are significant (which was done in your case). Best regards, The Technic-Achat Team.
1 /5
★☆☆☆☆

I CALL AND THEY HANG UP, THIS IS THE LAST TIME I ORDER FROM THEM..

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Acheteur Vérifié
purchased on 18/07/2016
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1 /5
★☆☆☆☆

Simple, effective

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Acheteur Vérifié
purchased on 17/03/2016
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1 /5
★☆☆☆☆

Commercially, this company is terrible!! The product sent did not work. Refusal to exchange standard. Ok, very well, I bought elsewhere... and threw their product in the trash...

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Acheteur Vérifié
purchased on 23/02/2016
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