Reviews EASY-GLISS.COM

I did not receive the correct bindings even though I paid 40€ more to get the M instead of the L provided with the board.

Problem with the item that was not delivered in its original packaging and the product manual was missing. Customer service was not very responsive, several follow-ups before getting a response.

Delivery times long - Supplier for delivery to be reviewed

Be more precise in searches and descriptions. When looking for a ski bag, one is not looking for a hiking bag.

Unfortunately, the store did not inform that my Scarpa are not ideally adjustable on the proposed binding. It is the seller's role to know the standards and not for us to do studies on binding standards...

No free return.

Sledge received in a damaged box, incorrectly sized, with no protection... Fortunately intact! Sledge dirty with dirt... They credited me €10 to my loyalty account but I don't plan to order from them again...

The ordered poles do not conform and I cannot reach you by phone

Package arrived quickly. However, it was simply placed in the box, without packaging. As it is a hat, it's a bit awkward.

I received my order with the box exploded. It’s not the carrier since the carton in which the box was, it was very good.

The item was broken in its intact packaging. I am waiting for its replacement by Vola after contacting Easy Gliss customer service.

Great advice for remote sales. The wear of the used shoe is excessive. We are on a product that I would not have bought. You are going a bit far on the viability of the used shoe.

Hello, there is a small misunderstanding, I ordered skis with Rossignol bindings and I received skis with Look bindings, please explain why?

Not at all to criticize but the packaging was very damaged.

The package was torn on the side and the file was missing!!!!

The purchase and the correct shipment took too long, like 10 days. The ski boot in my size had no way to fit my foot but was perfect. I had to return it and therefore paid shipping costs of €9 and return costs of €18 and I have nothing. Too expensive

A first shipment and a return: ski length not compliant no instructions on the bindings competitive price shipping speed

Unfortunately, the shipping (transport) experienced huge delays. Excellent merchandise.

The snowboard arrived damaged because the bindings moved around in the box which traveled a lot. The delivery by DPD is deplorable! Your shop is still not bad

Hello, the skis arrived poorly adjusted for the binding spacing. Yet I had specified: the shoe size, the length in mm and the brand of the shoes... I am surprised that there is, I think, at least 1 cm to modify and moreover the 2 bindings are not at the same spacing (the other one is missing 1/2 cm). In short, it seems a bit hastily done because both should at least have the same adjustment. Having two left hands, I will have to go to a rental shop for the adjustment and especially feel uncomfortable arriving with new skis that I did not buy from him... moreover delivery 1 day after the date announced by the delivery person.

Item as described and pictured, well kept and good communication, the problem was the transport..... After 10 days of not knowing what happened to my skis, I decided to report the matter to the postal police and strangely after 1 and a half days, the skis arrived at home.......

The navigation, service, and shipping are very good. Upon receipt, my skis, although second-hand, have the sole in good condition and are waxed, but they are very, very worn...

Great prices but the return procedure is too complicated.

The shipping went quickly, but the price-performance ratio is not right.

Package received crushed and soaked with footprints on the box, what happened with the carrier? Moreover, the shoe dimensions were given as well as the size and weight: Despite this, the bindings were not adjusted. It's a shame.

Not practical to use with a smartphone as it only allows selecting 1 filter criterion, maybe a temporary bug??

Lack of communication, deadlines not met, carrier commitment not respected

Disappointed. The second-hand skis purchased were sold dirty. I thought they would be at least checked, cleaned a minimum, I am not even sure they were waxed, it was a low price indeed but I am still disappointed... I will not try second-hand on this site again.

The photographs of the item do not reflect its actual state of use; on the contrary, they seem deliberately made to hide it. If it hadn't been for the fast delivery, I would have only given one star. Too bad because at first I was happy to have found a serious company.

They took fifteen days. I had to write twice to find out if there was any problem. Finally, they told me that the size of my boots in mm was missing. I had initially communicated that I wore a size 43. I was not asked to complete the information until I insisted several times if there was any problem. I went skiing with my old skis.

Already the 2nd purchase. Interesting prices, fast delivery, but this time the bindings were poorly installed (offset by a few mm), the brakes strongly rub against the skis. I almost returned them

The second-hand skis received look nothing like the photo. They arrived very damaged and the response we received is that they are second-hand and we will not take photos of all the skis... I feel deceived and SCAMMED!!!!

Unfortunately, the rust on the bindings was not included in the price...

It is about better rating the condition of the skis which was just correct and not in very good condition!

My opinion is very good regarding the seller, Easy-Gliss, but the transport is a disaster. 3 weeks to get my package and 6 rabbits placed while I was waiting for them at home... in the end, the products arrived with the packages ripped open (so all products in disarray). Miraculously they seem to work...

The skis arrived and the bindings were not adjusted even though the information was requested at the order...

The boots arrived full of mud, dust, and grass. Also, the inside was not 100% clean as mentioned in the description. The shipping was very fast, the packaging perfect

The boots have arrived and they are used. At no time on the website did I see that it said it was a second-hand product. And since there are shipping costs both for shipping and for returns, I had to keep them. To avoid losing more than 15 euros just in transport.

Maybe...

Very good fast shipping, however I am very disappointed with the return service which is non-existent, return costs are 100% at the buyer's expense and no returns possible at relay points, so I had to return my item via Colissimo which cost me 4 times the shipping fees of the order. So be careful!!! Choose your item well because returns are not EASY...