Customer reviews of EMGIDI

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 3 116 published reviews
5 2 713 87% 4 291 9% 3 61 2% 2 22 1% 1 29 1%

Summary of reviews

The reviews highlight reliable delivery and fast service, with many customers noting quick order processing and prompt arrival, and the products arriving as described. The masks and heating devices are described as easy to use, with accessible heating modes, comfortable wearing experience, and effective relief for dry eyes and eyelid irritation. Customers repeatedly mention practical features such as temperature maintenance during treatment, soothing diffused heat, and beeps or alerts that enhance usability. Overall, the store is associated with solid product performance, helpful ophthalmologist alignment, and strong satisfaction with both quality and value.

Reviews 1 and 3 stars

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J
Joseph B.
Rating: 1 out of 5
following a purchase from 07/08/2022
Good evening, The parcel arrived at my address even though the order form mentioned my father's address. Disappointed by this lack of professionalism. Yours faithfully V. HERTIENNE
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D
Denise P.
Rating: 3 out of 5
following a purchase from 02/06/2022
I would like to know the exact composition of the product. What is mentioned on the jar is written in too small characters for my 79 year old eyes!!!!
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Response from EMGIDI
Hello,
We have added the composition to the site so that you can read it without any problem.
Best regards
EMGIDI
I
Isabelle G.
Rating: 3 out of 5
following a purchase from 10/01/2022
The price is very high.
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Philippe H.
Rating: 3 out of 5
following a purchase from 23/11/2021
This mask seems to cool much faster than expected. Wet heat perception is also not very evident. Finally, it would be nice to have a case "as standard" for storing the mask.
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V
Valérie N.
Rating: 3 out of 5
following a purchase from 05/09/2021
expensive product and too bad there are no offers for loyal customers.
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G
Gautier Y.
Rating: 3 out of 5
following a purchase from 28/01/2021
Packaging damaged on arrival fortunately not fragile
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O
Onda F.
Rating: 3 out of 5
following a purchase from 04/05/2020
Difficult to rate objectively in times of pandemic. Average rating due to delivery times, which do not necessarily imply EMGIDI.
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Mauricette C.
Rating: 3 out of 5
following a purchase from 18/02/2020
Great for night use.during the day,it fogs up and you can't see clearly.it's a shame because it's very comfortable.but maybe I'm not using it properly.
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M
Maëllys T.
Rating: 1 out of 5
following a purchase from 25/09/2019
The mask is unusable for people who sleep on their side, as the shell hurts the temple and the mask doesn't stay in place. It's essential to sleep on your back, otherwise it's useless.
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Lionel L.
Rating: 1 out of 5
following a purchase from 15/04/2019
Website not working properly, impossible to place an order
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