★★★★★
based on 2521 reviews published
Latest negative customer reviews
I don't have a microwave, so it won't be useful unfortunately.
Very disappointed with my purchase. The quality leaves much to be desired. One side is more opaque than the other. No difference with or without the mask. I would like a refund.
Happy but an extra wipe would be nice in the pack
I've been using the wipes morning and night for 4 days, and it's worse than before, my eyes were stuck! I've given up;
Mask of poor quality, very fragile electrical system concerning the wires connecting to the mask, would greatly benefit from consolidation.
I've been using the mask for 10 days and so far there's been no improvement.
I wrote to you to tell you that these glasses are too big for me and asked if I could return them.
We did indeed take your feedback into account and did what was necessary as soon as we got back from vacation. You were reimbursed after the product was returned, as stipulated in our General Terms and Conditions.
Yours faithfully
The EMGIDI team
No worries with the delivery but the humidifier only worked for a few days. I'll give you a call when you're back in business. August 12, I think. Sincerely Catherine Koupper
Good quality
Despite the positive reviews, which I don't share, I'm very disappointed with the product. The mask is hard to bear, the foam is too high and itchy. No sign of moisture to moisturize the eye. Too bad I believed in it
Hello, I went to the relay point yesterday and my parcel still hasn't arrived. Can you tell me where it's stuck? I will make a complaint.
The mask is not very comfortable to wear. It hurts the nose even if you don't tighten it too much and the cord is too short...
The heated mask hardly heats at all... There must be something wrong with it.
I have received nothing. No stars
Hello, I was able to try the closed chamber glasses when I placed an order, but the glasses are too small, I can't even fit them on my face, let alone the silicone ones. On top of that, the lenses were completely pointing downwards, I totally thought it was a joke, but unfortunately it's true.
Good evening, The parcel arrived at my address even though the order form mentioned my father's address. Disappointed by this lack of professionalism. Yours faithfully V. HERTIENNE
The mask is unusable for people who sleep on their side, as the shell hurts the temple and the mask doesn't stay in place. It's essential to sleep on your back, otherwise it's useless.
Website not working properly, impossible to place an order