9.7/10
★★★★★
based on 360 reviews published

Latest positive customer reviews

5 /5
★★★★★

Excellent customer service beyond the quality of the products

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Laurence S.
purchased on 26/09/2024
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Answer from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback! We are delighted that you appreciated our customer service and our products. This encourages us to continue providing a quality experience to our customers. We look forward to seeing you again soon at the Épicerie de la Tour d'Argent!
5 /5
★★★★★

Very good service. Fast shipping. Very satisfied with the online purchase.

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Emmanuel D.
purchased on 26/09/2024
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Answer from Épicerie de la Tour d’Argent
Thank you very much for your positive review, dear Sir. We are delighted to know that you appreciated our service and that your online purchase went smoothly. We hope to see you again soon at the Épicerie de la Tour d'Argent. Have a great day!
5 /5
★★★★★

VERY SATISFIED THANK YOU TO FRANCOIS

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Alexandre S.
purchased on 28/09/2024
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Answer from Épicerie de la Tour d’Argent
I am delighted that you are satisfied with your experience at the Épicerie de la Tour d'Argent, dear Sir. We will continue to do our best to provide you with the best service and the best products possible. Thank you very much for your positive feedback. We hope to see you again soon!
4 /5
★★★★☆

Excellent products with efficient and smiling customer service

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Brigitte G.
purchased on 24/08/2024
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Answer from Épicerie de la Tour d’Argent
I am glad that you appreciated our quality products and that our team met your expectations. We hope to have the pleasure of welcoming you again to the Tour d'Argent Grocery. Thank you for your rating.
5 /5
★★★★★

Perfect

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Gregory R.
purchased on 13/09/2024
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Answer from Épicerie de la Tour d’Argent
Thank you very much, dear Sir, for your positive feedback on our Tour d'Argent Grocery site. We are delighted that you enjoyed your experience with us and we hope to see you again soon!
5 /5
★★★★★

Fast and in line with my expectations.

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Rodolphe G.
purchased on 16/09/2024
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Answer from Épicerie de la Tour d’Argent
Thank you for your rating and your positive comment. We are delighted that our services met your expectations and we hope to see you again soon at the Tour d'Argent Grocery. See you soon!
4 /5
★★★★☆

The delivery took place 9 days after the order instead of 5 days, otherwise everything was fine.

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Pascal B.
purchased on 09/09/2024
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Answer from Épicerie de la Tour d’Argent
Thank you for your feedback, dear Sir. We apologize for the delivery delay, we will make sure to improve this in the future. Hoping that you enjoyed the products from our grocery store. We take your comments into account to improve ourselves. Thank you again for your trust and your positive rating.
5 /5
★★★★★

Perfect

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Jean Francois G.
purchased on 13/09/2024
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Answer from Épicerie de la Tour d’Argent
I am glad that you enjoyed your experience at the grocery store of La Tour d'Argent. We are happy to know that our service and products lived up to your expectations. Thank you for your feedback and we look forward to seeing you again soon.
5 /5
★★★★★

Very good products, I bought jam and pepper anchovies for a first successful test to be renewed soon very good welcome from the grocery store

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Andre B.
purchased on 08/09/2024
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Answer from Épicerie de la Tour d’Argent
Thank you very much for your positive review of our grocery store. We are delighted that you appreciated our products, especially the jam and our spreads. We hope to see you again soon for more purchases and warmly welcome you again in our grocery store. See you soon!
5 /5
★★★★★

Paris to San Francisco in one week! Fabulous! Thank you!

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Denise D.
purchased on 02/09/2024
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Answer from Épicerie de la Tour d’Argent
Thank you very much for your positive review, dear Madam! We are delighted that you enjoyed your visit to our grocery store at La Tour d'Argent. We hope to see you again soon!
5 /5
★★★★★

Great and the service was superb.

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Josée T.
purchased on 30/08/2024
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Answer from Épicerie de la Tour d’Argent
Thank you very much for your positive review of our grocery store at La Tour d'Argent. We are delighted that you enjoyed your experience and we hope to see you again soon. Thank you for your 5/5 rating and for your compliments on our service. See you soon!
5 /5
★★★★★

Perfect

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Anne S.
purchased on 23/08/2024
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Answer from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback, dear Madam! We are delighted that our grocery store has met your expectations. Do not hesitate to come back and see us at the grocery store of La Tour d'Argent to discover our new products. See you soon!
4 /5
★★★★☆

An experience to try with duck foie gras, but no feedback yet

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Gerard P.
purchased on 22/08/2024
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Answer from Épicerie de la Tour d’Argent
Thank you for your review, dear Sir. We hope to have the opportunity to see you again soon to introduce you to our new products.
5 /5
★★★★★

Magnificent packaging, speed of service, great class, thank you very much

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Louis-philippe L.
purchased on 25/08/2024
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Answer from Épicerie de la Tour d’Argent
Thank you very much for your flattering review, dear Sir. We are delighted to know that our grocery store has met your expectations in terms of packaging, speed, and quality of service. Your satisfaction is our priority and we hope to have the pleasure of welcoming you again soon at La Tour d'Argent. Thank you again for your trust and loyalty. Best regards.
5 /5
★★★★★

Top

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Marie Louise K.
purchased on 05/08/2024
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Answer from Épicerie de la Tour d’Argent
Thank you dear Madam for your positive feedback on our site! We are delighted that our grocery store has lived up to your expectations.
5 /5
★★★★★

Excellent

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Helene L.
purchased on 26/07/2024
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Answer from Épicerie de la Tour d’Argent
Thank you very much for your kind comment, we are delighted that you appreciated our grocery store. Your satisfaction is our greatest reward. We hope to see you again soon at the Tour d'Argent.
5 /5
★★★★★

Perfect as usual.

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Luc G.
purchased on 08/07/2024
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Answer from Épicerie de la Tour d’Argent
Thank you for your positive feedback, Luc! We are delighted that our grocery store gives you complete satisfaction. We will continue to offer you quality products and impeccable service.
5 /5
★★★★★

Nothing to complain about. Everything arrived well and well packaged. Experience to renew

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Nicolas M.
purchased on 27/03/2024
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Answer from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback on our Tour d'Argent Grocery, dear Sir. We are delighted that your order arrived without any problems and that you appreciated our products. See you soon for a new experience!
4 /5
★★★★☆

Very good products, however it should have been indicated that the promotion on duck foie gras was linked to a very short expiration date at the end of 08/24. I would have adjusted my order accordingly (downwards)

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Pierre B.
purchased on 05/06/2024
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Answer from Épicerie de la Tour d’Argent
Thank you for your feedback, dear Sir. We are delighted that you appreciated our products. We take note of your comment regarding the promotion on foie gras and we will ensure to better communicate about expiration dates in the future. We hope to see you again soon at the Tour d'Argent Grocery Store.
5 /5
★★★★★

Great

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Edouard J.
purchased on 02/07/2024
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Answer from Épicerie de la Tour d’Argent
Thank you very much, dear Sir, for your positive feedback on our Tour d'Argent grocery site. We are delighted that you appreciated your experience and we hope to see you again soon.
5 /5
★★★★★

Compliant, fast, efficient! Thank you for allowing us to discover these rare and delicious goods.

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Stéphane B.
purchased on 22/06/2024
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Answer from Épicerie de la Tour d’Argent
We are delighted that our grocery store can satisfy you and allow you to discover new quality products. Thank you for your positive feedback, it is a pleasure to accompany you in your culinary discoveries!
5 /5
★★★★★

Quality of products and also quality of service! A big THANK YOU to Marion C. from customer service for her availability and professionalism. I am a very satisfied and greedy customer of the Tour d'Argent grocery.

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Rodolphe G.
purchased on 06/06/2024
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Answer from Épicerie de la Tour d’Argent
Thank you for your positive feedback, we are delighted that you appreciated the quality of our products as well as our service. We will pass on your compliments to the entire team who will certainly be touched by your satisfaction. We hope to see you again soon at the Tour d'Argent grocery store to satisfy your palate once again!
5 /5
★★★★★

PERFECT ⭐⭐⭐⭐⭐

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Didier D.
purchased on 09/06/2024
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Answer from Épicerie de la Tour d’Argent
Thank you very much for your positive review of our grocery! We are delighted that our service pleased you and hope to see you again soon at the Tour d'Argent.
5 /5
★★★★★

Excellent price for excellent wines recognized in the winemaking profession and especially prepared and recommended at La Tour d’Argent. Thank you my guests thanked me a lot and fortunately I had bought enough

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Claude I.
purchased on 08/05/2024
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Answer from Épicerie de la Tour d’Argent
Thank you very much for your positive review of our Tour d'Argent grocery. We are delighted to have provided you with a satisfying experience with our quality wines. We are proud to support winemakers and offer you products prepared with care for your enjoyment. Thank you again for your trust and your recommendation. See you soon at the Tour d'Argent!
5 /5
★★★★★

Entire satisfaction with the products ordered from the Tour d'Argent Grocery of high quality, careful packaging, reasonable delivery time; but issue with the time of the colissimo expected five hours confined to the house.

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Guy D.
purchased on 17/05/2024
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Answer from Épicerie de la Tour d’Argent
I am delighted that you appreciated the quality of the products offered by the Tour d'Argent Grocery as well as the care taken in the packaging and the speed of delivery. Thank you for your trust and your flattering rating, see you soon on our site!
5 /5
★★★★★

Top notch

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Nicolas L.
purchased on 02/05/2024
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Answer from Épicerie de la Tour d’Argent
We are delighted that you enjoyed your experience at the Tour d'Argent Grocery! We hope to see you again soon to introduce you to new flavors. Thank you for your trust and your perfect rating.
5 /5
★★★★★

Excellent products. Pickup done without any problem

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Patrick R.
purchased on 27/03/2024
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Answer from Épicerie de la Tour d’Argent
Thank you for your positive feedback on our Tour d'Argent grocery, dear Sir. We are delighted to know that you appreciated our products and that your pickup went smoothly. Your satisfaction is our priority and we hope to have the pleasure of serving you again soon. Thank you for taking the time to share your experience. We wish you an excellent day.
5 /5
★★★★★

As usual, serious listening and a quick and brilliantly assured delivery. A thousand thanks. Didier-Edouard STEINER

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Didier S.
purchased on 30/04/2024
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Answer from Épicerie de la Tour d’Argent
Thank you very much for your positive comment, dear Sir. We are delighted to know that you were satisfied with our services and our delivery speed. Your loyalty is precious to us. We look forward to seeing you again at the Tour d'Argent Grocery. Best regards, The Grocery Team.
5 /5
★★★★★

Fairly quick shipping, carefully packaged parcel

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Philippe B.
purchased on 18/04/2024
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Answer from Épicerie de la Tour d’Argent
Thank you very much for your review, dear Sir. We are delighted that your order was delivered quickly and that the parcel was carefully prepared. We hope to have the pleasure of serving you again at the Tour d'Argent Grocery.
5 /5
★★★★★

The packaging is always so neat and the package is adorned with a very kind handwritten note. With my warmest thanks while waiting for the next order!

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Damienne B.
purchased on 17/04/2024
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Answer from Épicerie de la Tour d’Argent
We are delighted to know that you were satisfied with your order at the Epicerie de la Tour d'Argent. We are proud to be able to offer quality service to our customers and we hope to see you again soon for a new order. Thank you very much for your kind words and your 5-star rating, it encourages us to always do our best. See you soon!
5 /5
★★★★★

Thank you very much! Great service, easy and fast

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Mathe K.
purchased on 30/03/2024
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Answer from Épicerie de la Tour d’Argent
Thank you for your positive feedback on our service at the Epicerie de la Tour d'Argent. We are delighted to know that you appreciated our speed and ease of use. This encourages us to continue providing excellent service to our customers. Thank you again for your 5/5 rating!
5 /5
★★★★★

Delivery, precision, quality of products. Everything is there! Never disappointed. Thank you to the whole team.

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Luc G.
purchased on 13/04/2024
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Answer from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback! We are delighted to know that you appreciated our service and our products. We do everything we can to offer our customers quick delivery, quality products, and great precision in our orders. Your satisfaction is our priority and we are happy that you were fully satisfied. We hope to see you again soon at the Epicerie de la Tour d'Argent!
5 /5
★★★★★

Hello, Tour d'Argent handled my order speedily, carefully, and professionally. I could not be more pleased. I plan to visit the restaurant when I travel to Paris in September to celebrate our 60th wedding anniversary (with some of their great wine)!

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Crandall S.
purchased on 03/04/2024
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Answer from Épicerie de la Tour d’Argent
Hello, thank you very much for your positive opinion on our site Epicerie de la Tour d'Argent! We are pleased to have been up to your expectations and to have offered you a quick, careful and professional service. We look forward to welcoming you to our restaurant in September to celebrate with you your 60th wedding anniversary, and we hope that you will also enjoy our selection of exceptional wines. We are happy to welcome you soon in Paris!
5 /5
★★★★★

An order via smart box of 2 "lover" baskets to recommend! Very efficient contact by email. Thank you!

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Maryline B.
purchased on 05/04/2024
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Answer from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback, dear Madam! We are delighted that our "lover" offer pleased you and that you appreciated our service by email. We will always be happy to welcome you to the Epicerie de la Tour d'Argent. See you soon!
5 /5
★★★★★

Ease of ordering Good delivery time

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Francois G.
purchased on 02/04/2024
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Answer from Épicerie de la Tour d’Argent
Thank you for your positive comment on our site! We are delighted that you appreciated the ease of ordering and the delivery time of our grocery store. We hope to see you again soon on our site. Thank you again!
5 /5
★★★★★

Satisfied with my order

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Catherine P.
purchased on 03/04/2024
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Answer from Épicerie de la Tour d’Argent
We are happy to know that you were satisfied with your order on our Epicerie de la Tour d'Argent site. Thank you for your trust and your positive rating! Please feel free to repeat the experience. Best regards.
4 /5
★★★★☆

Somewhat mixed overall experience. I placed 2 orders as part of the spring wine event by phone because the purchase through the website was not working. First disappointment, the coveted bottles were no longer available. However, I found happiness in the list of wines offered. The first order went perfectly. I have not yet tasted the bottles but that will not take long. Unfortunately, the second order did not go as planned. Delivery method not respected. I have not yet retrieved my bottles which have been in a post office for a week (not ideal as a storage place for a sensitive product like wine that has a certain number of years). I hope this hiccup will not impact the quality of the tasting. The staff, whether by phone or in-store, were very professional.

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Flavien L.
purchased on 27/03/2024
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Answer from Épicerie de la Tour d’Argent
Hello, thank you for your detailed review on our site. We are sorry that you encountered difficulties with the delivery method of your second order. We will strive to improve this in the future. Please do not hesitate to contact us if you have any questions or concerns regarding your tasting of our wines. We hope you will enjoy your overall experience despite this hiccup. Thank you for your constructive comments and see you soon at the Epicerie de la Tour d'Argent.
5 /5
★★★★★

Very good, really satisfied

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Christiane L.
purchased on 24/03/2024
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Answer from Épicerie de la Tour d’Argent
We are delighted that you enjoyed your experience at the Epicerie de la Tour d'Argent. Thank you very much for your positive review, we hope to see you again soon!
5 /5
★★★★★

Nothing to complain about, well done for these beautiful sublime duck pieces

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Thanh K.
purchased on 17/03/2024
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Answer from Épicerie de la Tour d’Argent
Thank you very much for your flattering feedback on our grocery store. We are happy that our duck pieces pleased you. Looking forward to seeing you soon at the Épicerie de la Tour d'Argent.
5 /5
★★★★★

Professionalism in the selection of wines and delivery.

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Patrick L.
purchased on 21/03/2024
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Answer from Épicerie de la Tour d’Argent
Thank you for your positive feedback, dear Sir. We are delighted to know that our selection of wines and our delivery service pleased you. We take pride in offering quality products and providing professional service to our customers. We hope to have the pleasure of counting you among our loyal customers. See you soon at the Épicerie de la Tour d'Argent!