Latest customer reviews

5 /5

★★★★★

Excellent products and fast delivery. Perfect.

Jean-marc M.

11/01/2024 at 17h30

purchased on 27/12/2023

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Answer from Épicerie de la Tour d’Argent

15/01/2024

Hello dear Sir, we are delighted that you liked our products and that you appreciated our delivery service. We hope to see you again soon on our Épicerie de la Tour d'Argent website! Thank you for your positive feedback.

5 /5

★★★★★

It's excellence at home. The chef's video on YouTube allows you not to make mistakes and to honor this sublime duck. A very big thank you

Franck M.

09/01/2024 at 20h18

purchased on 14/12/2023

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Answer from Épicerie de la Tour d’Argent

15/01/2024

Thank you for your positive feedback on our site Épicerie de la Tour d'Argent. We are delighted that you appreciated our products and the chef's video on YouTube. It is with great pleasure that we will continue to offer you products of excellent quality. Thank you again for your trust and loyalty.

5 /5

★★★★★

The duck was succulent, the St Emilion perfect and the terrine very tasty

Marie M.

03/01/2024 at 10h20

purchased on 02/12/2023

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Answer from Épicerie de la Tour d’Argent

15/01/2024

Thank you for your comment, dear Madam. We are delighted that you appreciated our duck, our St Emilion and our terrine. We look forward to seeing you again at the Épicerie de la Tour d'Argent.

5 /5

★★★★★

The Marco Polo duck is still delicious

Christian D.

02/01/2024 at 20h26

purchased on 21/12/2023

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Answer from Épicerie de la Tour d’Argent

15/01/2024

Thank you very much dear Sir for your excellent feedback on our site Épicerie de la Tour d'Argent! We are delighted that you appreciated our Marco Polo duck, one of our flagship products. We hope to see you again soon among our loyal customers. See you very soon!

5 /5

★★★★★

Excellent as usual.

Luc G.

02/01/2024 at 18h22

purchased on 12/12/2023

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Answer from Épicerie de la Tour d’Argent

15/01/2024

Thank you very much dear Sir, for your positive feedback on our site Épicerie de la Tour d'Argent. We are delighted to know that your experience was excellent as usual. Your satisfaction is our priority and we will continue to do everything possible to offer you quality products and impeccable service. See you soon!

5 /5

★★★★★

Very good value for money.

Francois P.

02/01/2024 at 14h03

purchased on 20/12/2023

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Answer from Épicerie de la Tour d’Argent

02/01/2024

We are delighted that our site pleased you, dear Sir. Thank you for taking the time to give us your feedback.

5 /5

★★★★★

Successful order. Thank you.

Eliot P.

30/12/2023 at 17h06

purchased on 15/12/2023

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Answer from Épicerie de la Tour d’Argent

02/01/2024

Thank you very much dear Sir! We are happy that the order pleased you and that your experience with Épicerie de la Tour d'Argent was satisfactory.

5 /5

★★★★★

2nd order of the duck, all my guests are won over!

Véronique A.

29/12/2023 at 15h37

purchased on 07/12/2023

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Answer from Épicerie de la Tour d’Argent

02/01/2024

Thank you very much dear Madam for your support and satisfaction. We are very happy that you and your guests were able to enjoy our duck. We hope to see you again soon!

5 /5

★★★★★

Fast shipping and well packaged. Quality products!

Marjorie F.

29/12/2023 at 13h23

purchased on 15/12/2023

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Answer from Épicerie de la Tour d’Argent

29/12/2023

Thank you very much for your review! We are glad that you are satisfied with your purchase. We do our best to offer the best products and services to our customers and will always value your feedback. We look forward to serving you again!

4 /5

★★★★☆

Totally satisfied with the duck (quantity for 4 and quality), its sides and the recipe card, easy to follow and guaranteeing an excellent result. For the rest, excellent foie gras but satisfactory quantity for 2-3 people maximum, just like the pancakes which, on the other hand, did not convince us... Need to plan an additional side which, considering the price of the whole, should have been included in the package.

Pierre F.

29/12/2023 at 12h17

purchased on 18/12/2023

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Answer from Épicerie de la Tour d’Argent

15/01/2024

Thank you for your comment dear Sir! We are happy that you were satisfied with the duck (quantity and quality), the sides and the recipe card.

5 /5

★★★★★

Everything went well. We are just waiting for the tasting on 31/12. Thank you!

Stephen J.

29/12/2023 at 10h11

purchased on 18/12/2023

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Answer from Épicerie de la Tour d’Argent

29/12/2023

Thank you for your positive review, dear Sir! We are delighted that everything has gone well so far. We wish you a wonderful New Year's Eve!

5 /5

★★★★★

Hello, I am satisfied with the service, delivery times, and products, but I received a broken jar (orange sauce) in the shipment.

Gautier K.

29/12/2023 at 10h03

purchased on 15/12/2023

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Answer from Épicerie de la Tour d’Argent

29/12/2023

Thank you for your review, dear Sir. We are sorry for the incident during your delivery and we apologize for any inconvenience caused. We will send you a new jar of our Mazarine sauce as soon as possible.

5 /5

★★★★★

The quality of the products perfectly meets my expectations

Helene L.

29/12/2023 at 09h07

purchased on 04/12/2023

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Answer from Épicerie de la Tour d’Argent

29/12/2023

Thank you very much for your review, dear Madam! We are happy that our Épicerie de la Tour d'Argent meets your expectations. We hope you will continue to enjoy our products!

5 /5

★★★★★

Foie Gras les 3 Empereurs always on top!

Jacky P.

29/12/2023 at 07h33

purchased on 02/12/2023

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Answer from Épicerie de la Tour d’Argent

29/12/2023

Thank you very much for your appreciation, dear Sir! We are delighted that the foie gras les 3 Empereurs caught your attention, and we invite you to discover all our other specialties!

5 /5

★★★★★

Everything went very well

Jacques L.

28/12/2023 at 21h38

purchased on 11/12/2023

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Answer from Épicerie de la Tour d’Argent

29/12/2023

Thank you very much dear Sir for your positive review! We appreciate your encouragement and hope that you had a very good experience with us!

5 /5

★★★★★

When the quality of the products meets the speed of delivery, here is a perfect mix!

Frédéric D.

28/12/2023 at 21h20

purchased on 10/12/2023

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Answer from Épicerie de la Tour d’Argent

29/12/2023

Thank you dear Sir, we are delighted to have provided you with quality service. We are happy to know that you appreciated our service and our range of products. We hope to have the opportunity to serve you again.

5 /5

★★★★★

Very good product arrived on time. I am very satisfied

Ghislaine L.

28/12/2023 at 15h37

purchased on 04/12/2023

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Answer from Épicerie de la Tour d’Argent

28/12/2023

Thank you very much for your review and your satisfaction, it is greatly appreciated. We are happy that you appreciate our product and our service.

5 /5

★★★★★

PERFECT

Frederic J.

28/12/2023 at 09h12

purchased on 03/12/2023

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Answer from Épicerie de la Tour d’Argent

28/12/2023

Thank you very much dear Sir for your positive review! We are happy that you are satisfied with your experience with us.

5 /5

★★★★★

Very good purchase, very good experience

Morgan V.

27/12/2023 at 16h40

purchased on 09/12/2023

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Answer from Épicerie de la Tour d’Argent

27/12/2023

Thank you very much dear Madam, we are delighted that you appreciated your purchase and your experience at Épicerie de la Tour d'Argent!

5 /5

★★★★★

The foie gras that we love. Fantastic as always!!!

Maria Cristina S.

26/12/2023 at 19h00

purchased on 01/12/2023

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Answer from Épicerie de la Tour d’Argent

27/12/2023

Thank you very much dear Madam, it is very kind of you! We are delighted that you like our product. We hope you will continue to appreciate our Grocery from the Tour d'Argent.

5 /5

★★★★★

Everything went well

Didier M.

26/12/2023 at 09h15

purchased on 11/12/2023

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Answer from Épicerie de la Tour d’Argent

26/12/2023

Thank you very much, dear Sir! We are delighted to have satisfied you with your order. Do not hesitate to come back to visit us for new orders!

5 /5

★★★★★

The package did not arrive late with always the cold chain. Also, thank you for the bottle of champagne.

Jean-marie V.

23/12/2023 at 09h43

purchased on 04/12/2023

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Answer from Épicerie de la Tour d’Argent

23/12/2023

Thank you dear Sir for taking the time to give us such a positive review! We are happy that your order arrived on time and that your purchase was so successful!

5 /5

★★★★★

Excellent service although the online site does not work for me, very good follow-up from the teams and perfect delivery to Switzerland. I hope that soon it will be possible to have duck delivered in Switzerland too. Thank you

Eric C.

22/12/2023 at 23h40

purchased on 04/12/2023

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Answer from Épicerie de la Tour d’Argent

23/12/2023

Thank you dear Sir, do not hesitate to contact us if you encounter difficulties with our site. We are delighted to have provided you with perfect service and delivery and we are actively working to offer duck deliveries in Switzerland. Your satisfaction is very important to us. Thank you again.

5 /5

★★★★★

Perfect, package in accordance with the order, received on time.

Brigitte F.

22/12/2023 at 15h07

purchased on 09/12/2023

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Answer from Épicerie de la Tour d’Argent

22/12/2023

Thank you very much dear Madam for your review. We are happy that your package arrived on time and that your order was correct. Thank you for choosing us!

5 /5

★★★★★

Delicious products as usual

Christine M.

22/12/2023 at 13h40

purchased on 10/12/2023

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Answer from Épicerie de la Tour d’Argent

22/12/2023

Thank you very much dear Madam! We are very happy that you appreciate our products!

5 /5

★★★★★

Top

Arnaud V.

22/12/2023 at 10h10

purchased on 05/12/2023

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Answer from Épicerie de la Tour d’Argent

22/12/2023

Thank you very much dear Sir for your review. We are glad that you like our site.

4 /5

★★★★☆

Very good product

Carole V.

21/12/2023 at 22h24

purchased on 07/12/2023

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Answer from Épicerie de la Tour d’Argent

22/12/2023

Thank you for your review, dear Madam. We are delighted that you liked our product. We always strive to provide the best products to our customers.

5 /5

★★★★★

Great service

Jacques R.

18/12/2023 at 15h55

purchased on 05/12/2023

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Answer from Épicerie de la Tour d’Argent

18/12/2023

Thank you dear Sir! We are happy to have met your expectations and fulfilled your request.

4 /5

★★★★☆

Item conforms to my order and well packaged. Expect 8 days for delivery

Anaïs F.

18/12/2023 at 15h51

purchased on 30/11/2023

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Answer from Épicerie de la Tour d’Argent

18/12/2023

Thank you for your very positive review, dear Madam. We are delighted that your items arrived on time and well packaged. We do everything possible to provide you with the best experience and we hope to see you again soon!

5 /5

★★★★★

Excellent and aesthetic, exactly what one expects from this place

Johan F.

13/12/2023 at 10h10

purchased on 28/11/2023

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Answer from Épicerie de la Tour d’Argent

13/12/2023

Thank you very much for your review, dear Sir! We are delighted that you appreciate the site and that you were able to find what you were looking for. We hope to see you again soon!

5 /5

★★★★★

Top notch

Clément C.

12/12/2023 at 13h45

purchased on 28/11/2023

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Answer from Épicerie de la Tour d’Argent

12/12/2023

Thank you dear Sir for this excellent rating! We are delighted to have been able to provide you with quality service.

5 /5

★★★★★

A gift idea for my parents who were delighted. Quality products, very well packaged and delivered in very good conditions to preserve their freshness. The surprise had its effect!

Aurelia S.

12/12/2023 at 13h29

purchased on 30/11/2023

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Answer from Épicerie de la Tour d’Argent

12/12/2023

Thank you for your review. We are delighted that it pleased your parents and that the surprise had its effect! We are happy to be able to offer our customers quality products and fast and careful deliveries. Thank you again for your support.

5 /5

★★★★★

The orders concerned bottles from old vintages, well packaged and delivered on time. Generally speaking, after several orders, very good service and very good welcome at the Grocery itself. The five stars are well deserved.

Pierre G.

09/12/2023 at 15h34

purchased on 24/09/2023

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Answer from Épicerie de la Tour d’Argent

10/12/2023

Thank you very much for your positive review, dear Sir. We are happy that you appreciated your experience with Épicerie de la Tour d'Argent. We always strive to provide good service and a warm welcome, and we are delighted that you were able to see this during your orders. Thank you for giving us your five stars!

5 /5

★★★★★

Impeccable reception and bottle of excellent quality!

Arnaud S.

08/12/2023 at 14h41

purchased on 02/10/2023

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Answer from Épicerie de la Tour d’Argent

09/12/2023

Thank you for your review dear Sir! We are happy that your order arrived in good condition and that you appreciated the quality of our bottle. We thank you for joining us and sharing your opinion!

5 /5

★★★★★

The orders are very well prepared. The products, for their part, are of exceptional quality.

Laurence F.

08/12/2023 at 07h02

purchased on 24/09/2023

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Answer from Épicerie de la Tour d’Argent

08/12/2023

Thank you very much dear Madam for your review. We are very happy to have satisfied your order and that you found our products exceptional!

1 /5

★☆☆☆☆

The person (a man) at the store was very unpleasant. I did not receive any SMS confirming that my order was available in the store.

Marius M.

08/12/2023 at 00h03

purchased on 22/09/2023

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Answer from Épicerie de la Tour d’Argent

22/01/2024

Dear Sir,
We are sorry that you did not find the service up to your expectations during your visit to the store. Please know that customer satisfaction is at the heart of our concerns.
Moreover, it is important to note that we do not send SMS upon the arrival of an order in the store, you are notified by email to the address of your order.
Have a very good day
The grocery store of the Silver Tower

5 /5

★★★★★

Perfect and fast.

Rudy D.

07/12/2023 at 22h56

purchased on 07/10/2023

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Answer from Épicerie de la Tour d’Argent

08/12/2023

Thank you very much for your positive comment, dear Sir! We are delighted that you appreciated your shopping experience on our site and we hope you will trust us again!

5 /5

★★★★★

Very satisfied.

Olivier G.

07/12/2023 at 19h22

purchased on 01/06/2023

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Answer from Épicerie de la Tour d’Argent

08/12/2023

Thank you dear Sir for your very positive review of our site. We greatly appreciate your trust and are happy to see you satisfied with your purchase!

5 /5

★★★★★

Perfect shipment, fast and very secure with end-to-end tracking, very professional

Louis-philippe L.

07/12/2023 at 19h08

purchased on 10/06/2023

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Answer from Épicerie de la Tour d’Argent

08/12/2023

Thank you very much for your review, dear Sir! We are delighted that you appreciated your order and that your experience was so positive.

5 /5

★★★★★

Nothing to complain about. I will place a new order.

Philippe R.

07/12/2023 at 18h39

purchased on 29/10/2023

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Answer from Épicerie de la Tour d’Argent

08/12/2023

We are delighted that our site is to your liking and we hope to welcome you again very soon!

Company name	BURDEL
Address	13 quai de la Tournelle 75005 Paris
Phone	0140467124
Email	[email protected]
Company number	81746002500015
Website	https://epicerie.tourdargent.com/