9.7/10
★★★★★
based on 339 reviews published

Latest customer reviews

5 /5
★★★★★

The orders concerned bottles from old vintages, well packaged and delivered on time. Generally speaking, after several orders, very good service and very good welcome at the Grocery itself. The five stars are well deserved.

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Pierre G.
purchased on 24/09/2023
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Answer from Épicerie de la Tour d’Argent
Thank you very much for your positive review, dear Sir. We are happy that you appreciated your experience with Épicerie de la Tour d'Argent. We always strive to provide good service and a warm welcome, and we are delighted that you were able to see this during your orders. Thank you for giving us your five stars!
5 /5
★★★★★

Impeccable reception and bottle of excellent quality!

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Arnaud S.
purchased on 02/10/2023
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Answer from Épicerie de la Tour d’Argent
Thank you for your review dear Sir! We are happy that your order arrived in good condition and that you appreciated the quality of our bottle. We thank you for joining us and sharing your opinion!
5 /5
★★★★★

The orders are very well prepared. The products, for their part, are of exceptional quality.

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Laurence F.
purchased on 24/09/2023
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Answer from Épicerie de la Tour d’Argent
Thank you very much dear Madam for your review. We are very happy to have satisfied your order and that you found our products exceptional!
1 /5
★☆☆☆☆

The person (a man) at the store was very unpleasant. I did not receive any SMS confirming that my order was available in the store.

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Marius M.
purchased on 22/09/2023
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Answer from Épicerie de la Tour d’Argent
Dear Sir,
We are sorry that you did not find the service up to your expectations during your visit to the store. Please know that customer satisfaction is at the heart of our concerns.
Moreover, it is important to note that we do not send SMS upon the arrival of an order in the store, you are notified by email to the address of your order.
Have a very good day
The grocery store of the Silver Tower
5 /5
★★★★★

Perfect and fast.

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Rudy D.
purchased on 07/10/2023
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Answer from Épicerie de la Tour d’Argent
Thank you very much for your positive comment, dear Sir! We are delighted that you appreciated your shopping experience on our site and we hope you will trust us again!
5 /5
★★★★★

Very satisfied.

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Olivier G.
purchased on 01/06/2023
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Answer from Épicerie de la Tour d’Argent
Thank you dear Sir for your very positive review of our site. We greatly appreciate your trust and are happy to see you satisfied with your purchase!
5 /5
★★★★★

Perfect shipment, fast and very secure with end-to-end tracking, very professional

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Louis-philippe L.
purchased on 10/06/2023
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Answer from Épicerie de la Tour d’Argent
Thank you very much for your review, dear Sir! We are delighted that you appreciated your order and that your experience was so positive.
5 /5
★★★★★

Nothing to complain about. I will place a new order.

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Philippe R.
purchased on 29/10/2023
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Answer from Épicerie de la Tour d’Argent
We are delighted that our site is to your liking and we hope to welcome you again very soon!
5 /5
★★★★★

Great quality of products and perfectly explained recipe

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Mario S.
purchased on 07/11/2023
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Answer from Épicerie de la Tour d’Argent
Thank you very much for your positive feedback! We are delighted to learn that you appreciate the quality of the products and that our recipes are well explained. We are happy to count you among our customers.
3 /5
★★★☆☆

An error in the preparation of the order, which forced me to waste some time to return quickly. I have so far tasted the most modest of the four bottles purchased: a Marsannay 2011 in 37.5 cl., which turned out to be very good.

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Vincent M.
purchased on 26/09/2023
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Answer from Épicerie de la Tour d’Argent
Dear Sir,

We are sorry that you encountered difficulties during your order. Please do not hesitate to contact our customer service at the following number: 01 40 46 71 24, we will be happy to answer all your questions.
Moreover, we are pleased to learn that you enjoyed your bottle of Marsannay 2011.
See you soon on our site or at the Little Grocery Store of the Silver Tower,
Best regards
5 /5
★★★★★

Fast and careful shipping

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Anne D.
purchased on 22/09/2023
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Answer from Épicerie de la Tour d’Argent
Thank you very much for your positive review. We are happy that your purchase was a success. We hope you will appreciate our services again.
5 /5
★★★★★

Perfect

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Joel M.
purchased on 06/11/2023
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Answer from Épicerie de la Tour d’Argent
Thank you so much! We are thrilled that you enjoyed your shopping experience at our Grocery Store of the Silver Tower.
5 /5
★★★★★

Delivery on time, excellent product. Thank you

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John H.
purchased on 18/11/2023
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Answer from Épicerie de la Tour d’Argent
Thank you very much for your very positive review. We are delighted that you appreciated the product and its timely delivery.
3 /5
★★★☆☆

Delivery too slow

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Cecile G.
purchased on 27/10/2023
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Answer from Épicerie de la Tour d’Argent
Dear Madam,
Thank you for your order and your feedback on our fine grocery products. We take note of your comment regarding the delivery and we extend our apologies. We are doing everything possible to reduce delivery times.
See you soon in our grocery store,
3 /5
★★★☆☆

The aged white bottles are not up to par. The Beaune 1er cru from Joseph Drouhin at 155 EUR was not good. The Chablis neither. The red bottles, however, are good for now. So my opinion is mixed. Regards

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Thuy Van C.
purchased on 20/09/2023
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Answer from Épicerie de la Tour d’Argent
Dear Madam Coudon,
You chose a wine over twenty years old. It has aged peacefully in our cellars, however its quality is naturally variable.
Next time, do not hesitate to contact our customer service who will be happy to answer all your questions.
We are delighted that the red wine bottles have fully satisfied you and we hope to see you very soon on our site or at the Épicerie de la Tour d'Argent.
Best regards
5 /5
★★★★★

Quick and good

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Philippe G.
purchased on 02/06/2023
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Answer from Épicerie de la Tour d’Argent
Thank you very much for your positive review! We are happy that your order arrived quickly and in good condition. We hope to serve you again very soon!
5 /5
★★★★★

Excellent

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Jean-alain M.
purchased on 30/06/2023
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Answer from Épicerie de la Tour d’Argent
Thank you very much for your positive review! We are delighted to count you among our customers.
5 /5
★★★★★

Perfect as usual, thank you

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Ravey F.
purchased on 17/07/2023
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Answer from Épicerie de la Tour d’Argent
Thank you very much for your positive review and your support! We are happy that you are satisfied with your purchases at Épicerie de la Tour d'Argent. We hope to see you again soon!
5 /5
★★★★★

I rate 5 stars. Very good products, top quality.

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Patricia B.
purchased on 22/11/2023
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Answer from Épicerie de la Tour d’Argent
Thank you very much dear Madam for your appreciation! We are delighted that you enjoyed our quality products. We hope to see you again soon.