Customer reviews of Ergotech

Trust Attestation
8,5 /10
Overall rating: 8,5 out of 10
Based on 408 published reviews
5 251 62% 4 76 19% 3 40 10% 2 20 5% 1 21 5%

Summary of reviews

Ergotech customers repeatedly highlight strong product quality and effectiveness, noting immediate or clear relief from back pain, reduced road harshness, and comfort for long drives. They describe reliable delivery with fast shipping, on-time order processing, and well-packaged, accurate products that match site descriptions. The customer service and support are emphasized as attentive, knowledgeable, and responsive, providing helpful advice, follow-up assistance, and flexibility to meet individual needs. The ecological policy and careful packaging are also mentioned as positive strengths, reflecting a responsible and customer-focused company ethos.

Reviews 1 and 4 stars

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B
Bérengère H.
Rating: 1 out of 5
following a purchase from 18/06/2026
I have cluneal neuralgia and this cushion does not relieve me at all, the price is high and the guarantee speech promises relief which is not my case
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Chantal L.
Rating: 4 out of 5
following a purchase from 03/06/2026
It's a shame we can't try before buying when there's hesitation between two products.
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Françoise D.
Rating: 4 out of 5
following a purchase from 24/04/2026
Hello Sir, Madam, I thank you for your availability, your kindness, and the seriousness in the delivery of the package. The pack I ordered from you greatly reduces lower back pain. You provided me with very good information. Dooms Françoise.
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Michele P.
Rating: 4 out of 5
following a purchase from 11/03/2026
The length is more important than announced
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Stephane D.
Rating: 1 out of 5
following a purchase from 08/12/2025
Excessive price for a piece of foam that is no more effective than a cushion bought for 30€. I will return it.
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Bernard W.
Rating: 4 out of 5
following a purchase from 30/11/2025
Cushion meets my expectations, and I am satisfied with my phone call with customer service. The cushion had been folded to fit into the mailbox, despite the manufacturer's instructions to the postal services for a signature-required delivery, and my presence at home to receive the package.
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Claude M.
Rating: 4 out of 5
following a purchase from 06/04/2025
In line with expectations.
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Jean-Marc W.
Rating: 4 out of 5
following a purchase from 26/06/2024
Effective product and very fast delivery. The price, however, is very high.
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Didier P.
Rating: 1 out of 5
following a purchase from 17/06/2024
Not effective in the case of coccygodinia
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Philippe T.
Rating: 4 out of 5
following a purchase from 05/06/2024
Cushion very good I think it must be done
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Marie Annick M.
Rating: 4 out of 5
following a purchase from 03/06/2024
I don't have too much hindsight to evaluate the "2045 + 2013 Car Healing Pack" that I did receive! When I return from vacation in mid-August, ask me again. I've never used the lever on my seat to raise or lower it. It's currently stuck! I hope my mechanic can do something, because with my cushion, I'm a bit high (laughs).
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Francois L.
Rating: 4 out of 5
following a purchase from 15/05/2024
PERFECT
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Yves L.
Rating: 4 out of 5
following a purchase from 05/04/2024
It would be interesting to be able to have your order delivered at a point_relais so that you don't have to wait a whole day for it to be delivered. Otherwise, the item ordered is perfect.
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Chantal S.
Rating: 4 out of 5
following a purchase from 04/03/2024
*****
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Marc J.
Rating: 4 out of 5
following a purchase from 14/02/2024
I feel that the cushion is quite effective when shaking in streets that have undergone a lot of work. On the other hand, unless I place the cushion on the wrong side (?), the strap with the fixed buckle on the inside of the seat is difficult to fit, given that I change vehicles every weekend!
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Véronique L.
Rating: 4 out of 5
following a purchase from 30/01/2024
Very good
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Eric G.
Rating: 4 out of 5
following a purchase from 25/11/2023
In accordance with the order
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Christine V.
Rating: 4 out of 5
following a purchase from 11/10/2023
As I feared, the cushion does not alleviate pain because there is not enough height and there is always contact between the buttock and the support. Disappointed, especially considering the cost of this cushion.
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Jacqueline A.
Rating: 4 out of 5
following a purchase from 15/09/2023
The Alcock-Rest cushion seems very effective after 15 days of use, especially in the car. The website is a bit lazy.
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Marcos C.
Rating: 4 out of 5
following a purchase from 27/06/2023
Serious and professional.
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Suzanne F.
Rating: 4 out of 5
following a purchase from 24/05/2023
It makes sitting and driving much easier. I recommend this company's product.
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Antoine T.
Rating: 4 out of 5
following a purchase from 15/04/2023
I had asked for an accelerated delivery and this was honoured.
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Jean-Luc S.
Rating: 4 out of 5
following a purchase from 29/03/2023
Very serious company but the delivery time was particularly long ...
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Catherine L.
Rating: 4 out of 5
following a purchase from 03/04/2023
The cushion is comfortable and provides great relief for my friend.
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Christian L.
Rating: 4 out of 5
following a purchase from 16/03/2023
The Velcro strips on the fluid pockets are coming off. Probably a problem with the quality of the glue. Best regards.
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Gladys D.
Rating: 4 out of 5
following a purchase from 13/03/2023
Good product. Just need to reinforce the attachment straps for longevity.
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Michel G.
Rating: 4 out of 5
following a purchase from 28/02/2023
Nothing in particular to say; initial telephone information complete and useful for the order; still to evaluate the quality of the product delivered over time and in heavy use.
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Troester D.
Rating: 4 out of 5
following a purchase from 03/02/2023
Quality products! Delivery time a little long! But I am satisfied! See you soon!
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Michelon O.
Rating: 4 out of 5
following a purchase from 19/01/2023
This cushion has improved my sitting position, but unfortunately not in the car, and the cost is still onerous.
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Response from Ergotech
Hello,
We're sorry that the cushion doesn't give you complete satisfaction. We also offer models that fit the car. Please do not hesitate to contact us if you have any questions, our advisors are here to help you.
J
Jeannick B.
Rating: 4 out of 5
following a purchase from 23/12/2022
I did not remain without answers to the questions asked before the loan.
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Marie Laure B.
Rating: 4 out of 5
following a purchase from 07/12/2022
A person who listens, a proposal for materials, a trial in progress... Thank you
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Gilbert M.
Rating: 4 out of 5
following a purchase from 28/11/2022
Great cushion. Occasionally, I put a small special ice cube inside the cushion to relieve pain. It makes me feel better.
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Cynthia M.
Rating: 4 out of 5
following a purchase from 15/11/2022
Delivery on time. Clear delivery information
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Patrice S.
Rating: 4 out of 5
following a purchase from 18/10/2022
Serious, customer-oriented company Congratulations
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Linda P.
Rating: 4 out of 5
following a purchase from 14/06/2022
Serious company. Very good upstream advice. The product loan system is ideal for testing a product before buying it. No problem if the product doesn't fit, the deposit cheque is returned on request after the product has been returned. The downside is that the automatic tracking system is not updated, and prices are still high.
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Anne- Marie C.
Rating: 4 out of 5
following a purchase from 15/05/2022
Perfect, except long7time wait for delivery
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Annie M.
Rating: 4 out of 5
following a purchase from 11/04/2022
The only drawback is that the zipper is very fragile (too small), making it tricky to remove to clean the fabric.
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Arnaud B.
Rating: 4 out of 5
following a purchase from 17/03/2022
Satisfied: - with the telephone contact - with the order and delivery - with the product, seat to seeure
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Michel B.
Rating: 1 out of 5
following a purchase from 21/01/2022
30 euros for a 15 cm velcro ribbon in a huge box. what a rip-off!
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Christine G.
Rating: 1 out of 5
following a purchase from 05/01/2022
The item ordered is far too expensive for the quality. Cushion filling very light, mediocre. Would not recommend
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