Customer reviews of Ergotech

Trust Attestation
8,5 /10
Overall rating: 8,5 out of 10
Based on 408 published reviews
5 251 62% 4 76 19% 3 40 10% 2 20 5% 1 21 5%

Summary of reviews

Ergotech customers repeatedly highlight strong product quality and effectiveness, noting immediate or clear relief from back pain, reduced road harshness, and comfort for long drives. They describe reliable delivery with fast shipping, on-time order processing, and well-packaged, accurate products that match site descriptions. The customer service and support are emphasized as attentive, knowledgeable, and responsive, providing helpful advice, follow-up assistance, and flexibility to meet individual needs. The ecological policy and careful packaging are also mentioned as positive strengths, reflecting a responsible and customer-focused company ethos.

Reviews 1 and 5 stars

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F
Floreal L.
Rating: 5 out of 5
following a purchase from 30/08/2020
Fast delivery, I recommend it because it's so easy to use.
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F
François M.
Rating: 1 out of 5
following a purchase from 30/08/2020
I have only received 2 of the 5 masks I ordered. The company claims to have dispatched 5 and will therefore do nothing. Of the 2 received, one has two elastic bands of different sizes, so the mask is crooked.
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Fabrice M.
Rating: 1 out of 5
The mask is not very breathable, incompatible with the use of glasses, and the fastening cords are not practical for frequent use. Elastic bands would have been preferable.
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Response from Ergotech
Hello,

we've always had the drawstring system and the rubber band system...

we also have the "nose clip" option for eyeglass wearers.

I suggest that you order a mask with the right options so that it can be adapted to your needs.

don't hesitate to contact us!
C
Claire M.
Rating: 1 out of 5
following a purchase from 22/08/2020
Out of 2 masks ordered and paid for, only one arrived in an envelope that was too light and torn. Despite my complaint, and a promise to send another mask 15 days ago, nothing has been received to date. Mask received too small, too thick, unpleasant to wear.
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Guy S.
Rating: 5 out of 5
following a purchase from 14/08/2020
Reusable mask perfectly suited to different activities. Profile adapts well to the face (even thin, depending on the right choice of size). Nose bridge for uvula wear is well positioned and effective. No respiratory drag. Very good hold after washing. Excellent service and contact.
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Dimitri B.
Rating: 5 out of 5
following a purchase from 18/08/2020
Ships within the day. I am very satisfied with the Ergoevo masks (/Biais à knouer).
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Eric F.
Rating: 5 out of 5
following a purchase from 16/08/2020
Efficient website, clear explanations and quality products
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Anne D.
Rating: 5 out of 5
following a purchase from 28/07/2020
very good services, in line with my expectations.
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Véronique B.
Rating: 5 out of 5
following a purchase from 22/07/2020
Quality, well-finished products. Fast delivery. Serious site
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Françoise T.
Rating: 5 out of 5
following a purchase from 11/05/2020
I like the duckbill and the fact that it dries quickly.
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Patrick M.
Rating: 5 out of 5
following a purchase from 16/07/2020
Fast and efficient quality products
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Sebastien L.
Rating: 5 out of 5
following a purchase from 17/07/2020
Product as described, delivered on time.
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Christophe L.
Rating: 5 out of 5
following a purchase from 27/06/2020
CLEAR
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François B.
Rating: 5 out of 5
following a purchase from 06/07/2020
At last, low-back pain-free journeys!
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A
Anne F.
Rating: 1 out of 5
following a purchase from 23/04/2020
suppliers to be avoided: masks delivered with a 2-month delay cannot be worn; it is impossible to breathe with them and they are obviously not suitable for an adult face.
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Loic L.
Rating: 5 out of 5
following a purchase from 01/07/2020
complete satisfaction with the product ordered, customer contact and delivery
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Annick C.
Rating: 1 out of 5
following a purchase from 18/05/2020
Masks purchased are unusable by adults
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Jean Claude L.
Rating: 5 out of 5
following a purchase from 23/06/2020
Nothing to say
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Laurence F.
Rating: 5 out of 5
following a purchase from 18/06/2020
Very satisfied with the product The cushion slips a little with the bucket seat But very pleasant and on positioning
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Bernard R.
Rating: 5 out of 5
following a purchase from 24/06/2020
Very good
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Hocine M.
Rating: 1 out of 5
following a purchase from 14/05/2020
I waited a long time to receive unusable, suffocating masks made for children. Unacceptable, not satisfied.
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Raunaq P.
Rating: 5 out of 5
following a purchase from 22/06/2020
The products are a great fit . I love them .
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Christine G.
Rating: 1 out of 5
following a purchase from 13/05/2020
Unless I'm mistaken, the photo on the internet doesn't really correspond to the model sent The shape is different Plutot deçu
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Anne-Laure H.
Rating: 5 out of 5
following a purchase from 23/05/2020
Simple site and fast service.
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Franck M.
Rating: 5 out of 5
following a purchase from 11/05/2020
very good quality products
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Jerome E.
Rating: 1 out of 5
following a purchase from 10/05/2020
lame... mask too small and expensive for the quality expected ....can do better
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Jean-Luc B.
Rating: 5 out of 5
following a purchase from 21/06/2020
Beautiful quality mask. Fast delivery.
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Jérémy P.
Rating: 1 out of 5
following a purchase from 02/05/2020
Order received out of time Mask size supposedly universal but far too small for an adult man of my size (useless)
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Delphine H.
Rating: 5 out of 5
following a purchase from 01/06/2020
Well received, as described. Articles of very good quality, finishes are good. Fast shipping. Would recommend.
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Christelle F.
Rating: 5 out of 5
following a purchase from 21/04/2020
Great masks and very easy to care for. I recommend them.
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Christelle L.
Rating: 5 out of 5
following a purchase from 23/04/2020
The masks ordered are comfortable and seem to me of good quality, the delivery is a little long but if you have a question or a remark the follow-up Vias the site is very reagent.
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Véronique D.
Rating: 5 out of 5
following a purchase from 23/04/2020
Product as ordered and delivery on time: thank you!
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Anne E.
Rating: 5 out of 5
following a purchase from 29/04/2020
Excellent product, just as we expected, the Ergotech mask is light, ergonomic and lets you breathe easily.
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Guillouzouic G.
Rating: 5 out of 5
following a purchase from 29/04/2020
Following an order for a mask: Protective mask:Very, very well designed, quality product. To be recommended, but rather long lead times
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Agathe M.
Rating: 5 out of 5
following a purchase from 03/06/2020
very comfortabble, it changes my life
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Daniel P.
Rating: 5 out of 5
following a purchase from 05/05/2020
Very good.
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Eric P.
Rating: 5 out of 5
following a purchase from 01/05/2020
Product corresponds to order (washable masks) Delivery time a little long, but understandable at this time.
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Frederic B.
Rating: 1 out of 5
following a purchase from 27/04/2020
Delivery time too long
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Response from Ergotech
Hello,

We were indeed overwhelmed by the demand for masks, and it was difficult to meet the deadlines.
We are now better prepared and have normal lead times.
Thank you for your confidence
J
Joël H.
Rating: 5 out of 5
following a purchase from 23/04/2020
A company that was able to react to the shortage of masks and didn't wait for all these official validations to manufacture them. I'm not exactly familiar with their usual activities, but if they react so quickly to problems, it's because they're responsive and competent, and that's something to be encouraged. Joël HERVE 5 stars
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Jeannine P.
Rating: 5 out of 5
following a purchase from 23/04/2020
Serious company offering quality products. Delivery follow-up by telephone call. Very much appreciated by waiting customers.
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