Customer reviews of Ergotech

8,5 /10

Based on 408 published reviews

5 251 62% 4 76 19% 3 40 10% 2 20 5% 1 21 5%

Summary of reviews

Ergotech customers repeatedly highlight strong product quality and effectiveness, noting immediate or clear relief from back pain, reduced road harshness, and comfort for long drives. They describe reliable delivery with fast shipping, on-time order processing, and well-packaged, accurate products that match site descriptions. The customer service and support are emphasized as attentive, knowledgeable, and responsive, providing helpful advice, follow-up assistance, and flexibility to meet individual needs. The ecological policy and careful packaging are also mentioned as positive strengths, reflecting a responsible and customer-focused company ethos.

Reviews 1 and 5 stars

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Stephane L.

Published on 26/06/2020 à 09h18 following a purchase from 22/04/2020

Very good product

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Marie Therese L.

Published on 24/06/2020 à 18h45 following a purchase from 22/04/2020

I was fully satisfied with Ergotech's services. The staff are competent and Mr TEXIER is very attentive to his customers' needs.

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Paul-Alain M.

Published on 19/06/2020 à 15h36 following a purchase from 22/04/2020

Very happy. The company handled the delay caused by the containment in a transparent manner, warning me ...

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Anne M.

Published on 15/06/2020 à 13h27 following a purchase from 20/04/2020

Excellent product Very long delivery but impeccable after-sales service

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Alexandra P.

Published on 12/06/2020 à 15h13 following a purchase from 29/04/2020

Very well informed by phone, very professional And the masks ordered are of very good quality

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Marie-France L.

Published on 12/06/2020 à 14h43 following a purchase from 24/04/2020

A very warm and reliable welcome from this company and a quality on-site reception to pick up your order.

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Yves G.

Published on 12/06/2020 à 09h44 following a purchase from 27/04/2020

comfortable, high-quality masks.

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Dominique M.

Published on 12/06/2020 à 08h13 following a purchase from 20/04/2020

Correct - commitments met

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Jean Francois S.

Published on 11/06/2020 à 15h50 following a purchase from 20/04/2020

Very professional and accommodating. Highly recommend!

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Jacques F.

Published on 11/06/2020 à 05h47 following a purchase from 20/04/2020

perfect

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Anne K.

Published on 10/06/2020 à 10h31 following a purchase from 18/04/2020

Excellent product Good telephone reception following late delivery

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Jean-Charles. D.

Published on 09/06/2020 à 20h21 following a purchase from 01/05/2020

perfect.

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Benoît B.

Published on 06/06/2020 à 16h22 following a purchase from 17/04/2020

Quite apart from the problem of delivery - which is not Ergotech's fault, but which still counts for the whole service - I'd like to criticize the masks for having elastic bands that are far too short, making the mask uncomfortable to wear. This is more than annoying!

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Response from Ergotech Published on 09/06/2020

Hello,

Yes, it's a problem we've encountered, and that's why we've decided to offer only bias masks from now on. This means a better fit and greater comfort for everyone.

Beatrice P.

Published on 05/06/2020 à 15h29 following a purchase from 17/04/2020

short

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Gilbert L.

Published on 05/06/2020 à 14h47 following a purchase from 18/04/2020

Very good service

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Odile B.

Published on 05/06/2020 à 13h31 following a purchase from 17/04/2020

I was warned of a 3 week delay to receive the masks, the deadline was met. Good quality masks, but a little hot

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Joseph T.

Published on 05/06/2020 à 12h47 following a purchase from 17/04/2020

Order conforms Delivery on time

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Nicolas B.

Published on 03/06/2020 à 16h20 following a purchase from 17/04/2020

I ordered 30 black washable masks. impossible to wear them, the elastics are too short. apart from children, I don't know who can wear them cordially Nicolas Bougeard

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Response from Ergotech Published on 09/06/2020

Hello Mr Bougeard,

Following our telephone conversation and the exchange of your masks, we are delighted that the new shipment suits you.

We remain at your disposal.

Daniel L.

Published on 02/06/2020 à 09h36 following a purchase from 17/04/2020

Very good company, respect of deadlines To be recommended. Need to improve their image by advertising in prime Times and regional and national newspapers.

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Joachim Q.

Published on 01/06/2020 à 16h04 following a purchase from 16/04/2020

Very good quality equipment. The telephone answering service is always on hand to answer any questions. The lady who answers is charming and pleasant.

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Olivier B.

Published on 28/05/2020 à 18h00 following a purchase from 17/04/2020

Ergotech was very responsive, well done.

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Olivier G.

Published on 26/05/2020 à 21h30 following a purchase from 16/04/2020

French-made products, very good quality and on-time delivery, excellent communication, perfect!

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Nathalie M.

Published on 22/05/2020 à 22h12 following a purchase from 11/04/2020

Great products, good communication and after-sales service

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Marie-Claude N.

Published on 22/05/2020 à 21h35 following a purchase from 15/04/2020

Completely satisfied!

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Benoit H.

Published on 22/05/2020 à 16h38 following a purchase from 15/04/2020

Very good service and product quality

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Karine F.

Published on 02/03/2020 à 13h23 following a purchase from 17/02/2020

Good advice and good reactivity compared to the post office which had left the parcel in delay.

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Catherine V.

Published on 23/02/2020 à 09h58 following a purchase from 26/01/2020

Fast order processing

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Thérèse B.

Published on 21/02/2020 à 10h16 following a purchase from 30/12/2019

I bought a cushion for back pain in the car Ineffective pay too much for what it is

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Jm B.

Published on 21/02/2020 à 09h25 following a purchase from 24/11/2019

Serious and great product

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Yves H.

Published on 21/02/2020 à 09h04 following a purchase from 28/10/2019

Perfect

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Denise B.

Published on 21/02/2020 à 08h46 following a purchase from 11/11/2019

High-performance products Very responsive after-sales service Top-notch technician I recommend ******

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Marie-Hélène W.

Published on 21/02/2020 à 08h39 following a purchase from 21/11/2019

Great advice

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