Very satisfied with my order: fast shipping and products perfectly suited to my needs. Cécile is always very good at giving advice, a real pleasure to order!
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Response from Ethnilink
We sincerely thank you Goundo for your flattering review. We are delighted to learn that your experience on our Ethnilink site met your expectations and that Cécile was able to advise you effectively. Your satisfaction is our priority and we hope to see you again very soon!
C
cindy D.
Rating: 5 out of 5
following a purchase from 27/11/2025
From advice, to packaging care and shipping speed. Perfect. Not to mention the quality of the products.
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Response from Ethnilink
We sincerely thank you for your flattering review, Cindy. Your satisfaction is our priority, and your comments on the quality of our products as well as our service motivate us to continue to excel. We look forward to serving you again on Ethnilink.
A
Anthony H.
Rating: 5 out of 5
following a purchase from 25/11/2025
perfect
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Response from Ethnilink
Hello Anthony,
We warmly thank you for your positive 5-star rating on our site "Ethnilink". See you soon
A
Annie Y.
Rating: 5 out of 5
following a purchase from 24/11/2025
This is my second order and I am still very pleased with the quality of the product and the delivery time!
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Response from Ethnilink
Dear Annie,
We sincerely thank you for your positive feedback and for your renewed trust in Ethnilink. We are delighted to know that you are satisfied with the quality of our products and our delivery service. We look forward to seeing you for your next order!
M
Malaika B.
Rating: 5 out of 5
following a purchase from 23/11/2025
Thank you for your kindness, your advice, and your professionalism
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Response from Ethnilink
Dear Malaika,
Thank you so much for your warm feedback and for taking the time to share your opinion. I was very pleased to be able to advise you. Looking forward to seeing you again soon.
N
nadege R.
Rating: 5 out of 5
following a purchase from 28/10/2025
Still as satisfied
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Response from Ethnilink
Hello Nadege,
We sincerely thank you for your flattering review. We are delighted to learn that you are still as satisfied with our services. See you soon
B
BEATRICE A.
Rating: 5 out of 5
following a purchase from 28/09/2025
Good advice. Good listening.
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Response from Ethnilink
Dear Béatrice,
Thank you very much for your positive feedback. We are delighted that you appreciated our advice and our listening. Your satisfaction is our priority, and we are here to support you. See you soon on Ethnilink
F
Felicite M.
Rating: 5 out of 5
following a purchase from 21/08/2025
A marvel. Good products to discover.
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Response from Ethnilink
Hello Felicite,
We warmly thank you for your flattering review. We are delighted that you enjoyed discovering our products and hope to see you soon on Ethnilink for new wonders.
A
Annie Y.
Rating: 5 out of 5
following a purchase from 15/08/2025
I want to emphasize the quality of the telephone reception from Cécile. She is attentive and gives her advice with kindness! As for the product itself, I am delighted!
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Response from Ethnilink
Dear Annie,
We sincerely thank you for your flattering comment. We are pleased to learn that Cécile's telephone reception and the quality of our products have met your expectations. We look forward to seeing you again on our site.
T
Tatiana P.
Rating: 5 out of 5
following a purchase from 28/06/2025
Very fast and good quality
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Response from Ethnilink
Hello Tatiana,
Thank you very much for your positive feedback. We are delighted to hear that you appreciated the speed and quality of our service. We look forward to serving you again.
R
Renee Lise D.
Rating: 5 out of 5
following a purchase from 30/07/2025
Easy access for product selection.
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Response from Ethnilink
Dear Renée-Lise, we sincerely thank you for your flattering comment. We are delighted to learn that you find our site easy to access for choosing your products. Your satisfaction is our priority and we hope to welcome you again very soon on Ethnilink.
M
Mylene G.
Rating: 5 out of 5
following a purchase from 17/07/2025
The hair is always well cared for, really good results with curly hair.
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Response from Ethnilink
Dear Mylene,
Thank you very much for your positive feedback and for the 5/5 rating! We are delighted to hear that you are satisfied with the results for curly hair. Your feedback encourages us to continue providing quality care.
See you soon on Ethnilink
P
Philomene B.
Rating: 5 out of 5
following a purchase from 17/07/2025
Nothing to report
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Response from Ethnilink
Dear Philomène, we thank you for your positive feedback regarding Ethnilink. See you soon
A
Aicha C.
Rating: 5 out of 5
following a purchase from 11/07/2025
Package received quickly, first impression of the products satisfying can't wait to give concrete feedback on my hair routine ;)
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Response from Ethnilink
Dear Aicha, thank you for your flattering feedback and we are delighted to hear that your package arrived quickly and that your first impressions of our products are positive. We would be thrilled to have your feedback on your hair routine and remain at your disposal for any questions. See you very soon
P
Patricia H.
Rating: 5 out of 5
following a purchase from 04/07/2025
Very good customer follow-up!
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Response from Ethnilink
Dear Patricia,
We warmly thank you for your evaluation and your positive feedback regarding our customer follow-up. It is a pleasure to know that you are satisfied with our services. See you soon
Z
ZALHATA M.
Rating: 5 out of 5
following a purchase from 05/07/2025
I will give feedback when I have tested them
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Response from Ethnilink
Dear ZALHATA,
Thank you for your positive feedback and we look forward to hearing your impressions once you have had the chance to test your products. See you soon.
J
Jauna F.
Rating: 5 out of 5
following a purchase from 04/07/2025
Very good
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Response from Ethnilink
Dear Jauna,
Thank you very much for your positive review! We are delighted that you enjoyed your experience on Ethnilink. See you soon
N
nadege R.
Rating: 5 out of 5
following a purchase from 04/07/2025
Super
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Response from Ethnilink
Dear Nadege,
We warmly thank you for your flattering review! We are delighted that you liked our Ethnilink site. Don't hesitate to come back to discover our new products.
A
Aurelia D.
Rating: 5 out of 5
following a purchase from 29/06/2025
Still very satisfied with the advice, the products, and the speed of delivery! Thank you
Translated reviews
Response from Ethnilink
Dear Aurelia,
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that you are satisfied with our advice, our products, and the speed of our service. See you very soon on Ethnilink
M
Magali D.
Rating: 5 out of 5
following a purchase from 07/06/2025
Always responsive and professional
Translated reviews
Response from Ethnilink
Hello Magali,
Thank you for your flattering review and your 5-star rating. Please feel free to reach out to us for any questions or future needs. See you soon
A
Alex R.
Rating: 5 out of 5
following a purchase from 01/06/2025
Make a hair assessment and recommend products suitable for the hair type that varies with the seasons. Always pleasant welcome and tailored suggestions. And it works: I went from very dry frizzy hair to much softer hair that curls. They no longer break and therefore grow well. I am very happy with the result and I recommend the expertise. Not to mention the availability and responsiveness: as soon as I have a question or a doubt, I send a message and I get a quick response.
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Response from Ethnilink
Hello Alex,
Thank you very much for your glowing review! We are delighted to hear that our hair assessment and product recommendations have had such a positive impact on the health of your hair. We remain at your disposal for any future questions and thank you for this 5-star rating.
A
Agathe B.
Rating: 5 out of 5
following a purchase from 30/05/2025
Top
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Response from Ethnilink
Dear Agathe,
Thank you for your flattering review of our Ethnilink site. We are delighted to know that you had a positive experience. See you soon 🙂
N
Nathan L.
Rating: 5 out of 5
following a purchase from 08/05/2025
Yes, I am satisfied
Translated reviews
Response from Ethnilink
Hello Nathan,
We sincerely thank you for your positive feedback! We are delighted to hear that you are satisfied with your experience on our Ethnilink site.
See you soon 😊
M
Mina D.
Rating: 5 out of 5
following a purchase from 29/04/2025
Quality product! Very moisturizing, the hair loves it 😍 Very fast delivery 👌🏻
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Response from Ethnilink
Dear Mina, we warmly thank you for your glowing review of Ethnilink. We are delighted to hear that our products meet your expectations and that you appreciate the speed of our delivery service. Your satisfaction is our priority, and we hope to see you again very soon 😊
K
Karine H.
Rating: 5 out of 5
following a purchase from 24/04/2025
As usual, very good advice. Very good products, thank you.
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Response from Ethnilink
Hello Karine, Thank you very much for your flattering review and your trust! We are delighted that our advice and products meet your satisfaction. See you soon on Ethnilink 😊
F
Faissatou M.
Rating: 5 out of 5
following a purchase from 15/04/2025
Very good product and fast shipping. Thank you very much.
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Response from Ethnilink
Mrs. Faissatou, we warmly thank you for your flattering review and are delighted to hear that you are satisfied with our product as well as the speed of our shipments. Your satisfaction is our priority and we hope to see you again very soon on our site 'Ethnilink' 😊
Z
Zame M.
Rating: 1 out of 5
following a purchase from 09/04/2025
I still haven't received my package
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Response from Ethnilink
Hello Zame,
M
Martine D.
Rating: 5 out of 5
following a purchase from 07/04/2025
Very good site!
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Response from Ethnilink
Hello Martine,
A big thank you for your positive feedback! We are thrilled that you like our Ethnilink site. Your satisfaction is our priority. Please feel free to reach out to us if you have any suggestions or questions 😊Best regards,
The Ethnilink team.
C
Celine L.
Rating: 5 out of 5
following a purchase from 05/04/2025
Very fast and careful shipping. Thank you
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Response from Ethnilink
Dear Céline,
We sincerely thank you for your glowing review. We are delighted to hear that you appreciated the speed and care taken with your shipment. Your satisfaction is our priority and your feedback encourages us to continue in this direction. We look forward to seeing you again soon on our site 😊Best regards,
The Ethnilink team.
A
Aissatou K.
Rating: 5 out of 5
following a purchase from 04/04/2025
Very good site!
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Response from Ethnilink
Dear Aissatou,
We warmly thank you for your glowing review and for the 5/5 rating. We are delighted to hear that you appreciate our Ethnilink site. Your satisfaction is our priority, and we will continue to strive to offer the best possible service. Please feel free to return to discover our new products 😊Best regards,
The Ethnilink team.
Z
ZALHATA M.
Rating: 5 out of 5
following a purchase from 28/02/2025
Super satisfied with my purchase I would return to the site 😉
Translated reviews
Response from Ethnilink
We sincerely thank you for your positive feedback and your 5/5 rating. We are delighted to hear that you are happy with your purchase and look forward to welcoming you back to Ethnilink. Please come back to us if you have any questions or special needs😊
L
louise B.
Rating: 5 out of 5
following a purchase from 27/02/2025
Fast and accurate delivery!
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Response from Ethnilink
Dear Louise,
We sincerely thank you for your glowing review and positive feedback regarding your experience with Ethnilink. We are delighted to hear that your order was delivered quickly and to your expectations. Your satisfaction is our priority and we hope to see you back on our site very soon.
Yours faithfully
The Ethnilink team
C
Claudine M.
Rating: 5 out of 5
following a purchase from 25/02/2025
The store manager was very welcoming and attentive.
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Response from Ethnilink
Dear Claudine,
We would like to thank you sincerely for your glowing review. We are delighted that you appreciated the welcome and attentiveness of our boutique manager, as we always strive to offer a quality experience to our customers. We look forward to welcoming you back to Ethnilink.
S
Sandra R.
Rating: 5 out of 5
following a purchase from 15/02/2025
Excellent advice and value for money I highly recommend
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Response from Ethnilink
Dear Sandra, thank you very much for your glowing review and recommendation. Your satisfaction is our priority and we are delighted that our advice met your expectations. We look forward to welcoming you back to Ethnilink😊.
V
Valerie F.
Rating: 5 out of 5
following a purchase from 26/12/2024
Perfect
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Response from Ethnilink
Thank you so much for your positive review of Ethnilink, Valerie! We are delighted that you are satisfied with our services 😊
See you soon!
A
Aurelia D.
Rating: 5 out of 5
following a purchase from 06/10/2024
Package received promptly, products perfect!
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Response from Ethnilink
Thank you for your positive comment on our website Ethnilink! We are delighted that you appreciated the speed of delivery as well as the quality of our products. We wish you an excellent day 😊
J
Jennifer P.
Rating: 1 out of 5
following a purchase from 19/09/2024
Hello, I bought some hair strands on the website and realized that the color didn't match the picture on the site. The lady explained that it was because I had made a mistake in the selection process. She explains how I should have done it, and then I realize that the way we select on the site is not really intuitive for us consumers. I thanked her kindly and explained that unfortunately it was a mistake on their part and that I'd like a refund. The lady kindly accepts, but unfortunately I'll have to pay the return postage. Honestly, I'm not by 5€ but commercially it's really not ok. I'm a shopkeeper myself, and when a customer makes this kind of return, we give them a full refund without trying to fight it out, and we do what's necessary on the site. I'd still like to point out that the same lady contacted me before sending my delivery to let me know that the size I'd chosen was no longer available, and I thought that was a good business move on her part. It would have been nice to extend this customer experience, but I don't agree that I should have to pay for shipping when it's their site that's not ok. And please don't give me the "sorry I couldn't satisfy you blah blah blah" line, because if you could have but didn't want to, that's different. So no, I obviously wouldn't recommend this store.
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Response from Ethnilink
Hello Jennifer, we're very sorry for the bad experience you've had on our Ethnilink website. We have taken your comments into account and will do our utmost to improve our product selection system in order to avoid this type of problem in the future. We understand your frustration with return shipping costs and will investigate the possibility of covering them in similar cases. We hope you'll give us a second chance and we look forward to helping you with your next order. Thank you for your trust and constructive feedback. Have a nice day. The Ethnilink team.
S
Sylvie C.
Rating: 5 out of 5
following a purchase from 18/09/2024
Exceptional product. Fast delivery
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Response from Ethnilink
Hello Sylvie, thank you very much for your positive review of our Ethnilink website. We're delighted you liked our product and our fast delivery service. We hope to see you soon on our site!
C
Catherine D.
Rating: 5 out of 5
following a purchase from 06/09/2024
Great!
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Response from Ethnilink
Thank you very much for your positive review of our Ethnilink website, Catherine! See you soon on Ethnilink.fr 😊
L
Laureen C.
Rating: 1 out of 5
following a purchase from 02/09/2024
It's been almost 2 weeks since I ordered and I still haven't received my order, supposed to arrive in 3 days according to their shipping policy ☺️. It also says on their website: "Orders placed will be dispatched on the next working day." I ordered on Monday, the order only being sent on Friday following an Instagram comment from me, otherwise I think I might have waited a long time or not received it at all. This is my worst experience with an online store quite honestly.
Translated reviews
Response from Ethnilink
Hello, ma'am,
You ordered your products on September 2 and your order was dispatched on September 5 due to a computer problem, as we informed you. We apologize for the inconvenience caused, but we tried to act as quickly as possible. However, we depend on Mondial Relay and have no control over delivery times.
Please do not hesitate to contact us should you require any further information.
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