/10
★★★★★
based on 281 reviews published
★★★★★
based on 281 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
I still haven't received my package
Zame M.
purchased on 09/04/2025
Translated review
Answer from Ethnilink
Hello Zame,
5
/5
★★★★★
Very good site!
Martine D.
purchased on 07/04/2025
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Answer from Ethnilink
Hello Martine,
A big thank you for your positive feedback! We are thrilled that you like our Ethnilink site. Your satisfaction is our priority. Please feel free to reach out to us if you have any suggestions or questions 😊Best regards,
The Ethnilink team.
A big thank you for your positive feedback! We are thrilled that you like our Ethnilink site. Your satisfaction is our priority. Please feel free to reach out to us if you have any suggestions or questions 😊Best regards,
The Ethnilink team.
5
/5
★★★★★
Very fast and careful shipping. Thank you
Celine L.
purchased on 05/04/2025
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Answer from Ethnilink
Dear Céline,
We sincerely thank you for your glowing review. We are delighted to hear that you appreciated the speed and care taken with your shipment. Your satisfaction is our priority and your feedback encourages us to continue in this direction. We look forward to seeing you again soon on our site 😊Best regards,
The Ethnilink team.
We sincerely thank you for your glowing review. We are delighted to hear that you appreciated the speed and care taken with your shipment. Your satisfaction is our priority and your feedback encourages us to continue in this direction. We look forward to seeing you again soon on our site 😊Best regards,
The Ethnilink team.
5
/5
★★★★★
Very good site!
Aissatou K.
purchased on 04/04/2025
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Answer from Ethnilink
Dear Aissatou,
We warmly thank you for your glowing review and for the 5/5 rating. We are delighted to hear that you appreciate our Ethnilink site. Your satisfaction is our priority, and we will continue to strive to offer the best possible service. Please feel free to return to discover our new products 😊Best regards,
The Ethnilink team.
We warmly thank you for your glowing review and for the 5/5 rating. We are delighted to hear that you appreciate our Ethnilink site. Your satisfaction is our priority, and we will continue to strive to offer the best possible service. Please feel free to return to discover our new products 😊Best regards,
The Ethnilink team.
2
/5
★★☆☆☆
I did not receive the entire order, one item was missing.
Anita K.
purchased on 05/03/2025
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Answer from Ethnilink
Hello Anita,
Thank you for taking the time to share your feedback. As we mentioned in your first package, the linseed oil was shipped to you in a second shipment so that you would not have to wait for your entire order.
Best regards,
The Ethnilink team
Thank you for taking the time to share your feedback. As we mentioned in your first package, the linseed oil was shipped to you in a second shipment so that you would not have to wait for your entire order.
Best regards,
The Ethnilink team
5
/5
★★★★★
Super satisfied with my purchase I would return to the site 😉
Zalhata M.
purchased on 28/02/2025
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Answer from Ethnilink
We sincerely thank you for your positive feedback and your 5/5 rating. We are delighted to hear that you are happy with your purchase and look forward to welcoming you back to Ethnilink. Please come back to us if you have any questions or special needs😊
4
/5
★★★★☆
Super
Mylene G.
purchased on 28/02/2025
Translated review
Answer from Ethnilink
Hello Mylène,
Thank you very much for your positive review and the 4/5 rating! We're delighted to hear that you enjoyed your experience on Ethnilink. If you have any suggestions for improving our site, please let us know.
We hope to hear from you soon,
The Ethnilink team
Thank you very much for your positive review and the 4/5 rating! We're delighted to hear that you enjoyed your experience on Ethnilink. If you have any suggestions for improving our site, please let us know.
We hope to hear from you soon,
The Ethnilink team
5
/5
★★★★★
Fast and accurate delivery!
Louise B.
purchased on 27/02/2025
Translated review
Answer from Ethnilink
Dear Louise,
We sincerely thank you for your glowing review and positive feedback regarding your experience with Ethnilink. We are delighted to hear that your order was delivered quickly and to your expectations. Your satisfaction is our priority and we hope to see you back on our site very soon.
Yours faithfully
The Ethnilink team
We sincerely thank you for your glowing review and positive feedback regarding your experience with Ethnilink. We are delighted to hear that your order was delivered quickly and to your expectations. Your satisfaction is our priority and we hope to see you back on our site very soon.
Yours faithfully
The Ethnilink team
5
/5
★★★★★
The store manager was very welcoming and attentive.
Claudine M.
purchased on 25/02/2025
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Answer from Ethnilink
Dear Claudine,
We would like to thank you sincerely for your glowing review. We are delighted that you appreciated the welcome and attentiveness of our boutique manager, as we always strive to offer a quality experience to our customers. We look forward to welcoming you back to Ethnilink.
We would like to thank you sincerely for your glowing review. We are delighted that you appreciated the welcome and attentiveness of our boutique manager, as we always strive to offer a quality experience to our customers. We look forward to welcoming you back to Ethnilink.
4
/5
★★★★☆
Quality products, a very attentive consultant 🙂
Diariatou S.
purchased on 25/02/2025
Translated review
Answer from Ethnilink
Hello Diariatou,
Thank you very much for your positive review! We are delighted that you appreciated the quality of our products and the attentiveness of our consultant. Your satisfaction is our priority. Don't hesitate to come back to us if you need any help or advice.
See you soon on Ethnilink 😊
Thank you very much for your positive review! We are delighted that you appreciated the quality of our products and the attentiveness of our consultant. Your satisfaction is our priority. Don't hesitate to come back to us if you need any help or advice.
See you soon on Ethnilink 😊
5
/5
★★★★★
Excellent advice and value for money I highly recommend
Sandra R.
purchased on 15/02/2025
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Answer from Ethnilink
Dear Sandra, thank you very much for your glowing review and recommendation. Your satisfaction is our priority and we are delighted that our advice met your expectations. We look forward to welcoming you back to Ethnilink😊.
3
/5
★★★☆☆
Great products, fast shipping. One downside: too much plastic (bubble) in the parcel.
Fanny D.
purchased on 30/01/2025
Translated review
Answer from Ethnilink
Hello Fanny,
Thank you for your feedback and we are delighted that you appreciate our products and the speed of shipping. We take note of your comment about the excessive use of plastic and will work to reduce our environmental footprint in the future 😊
Thank you for your feedback and we are delighted that you appreciate our products and the speed of shipping. We take note of your comment about the excessive use of plastic and will work to reduce our environmental footprint in the future 😊
4
/5
★★★★☆
Picked up on Saturday
Gaby T.
purchased on 20/01/2025
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Answer from Ethnilink
Hello Gaby,
Thank you for your feedback! We're delighted you were able to pick up your package. See you soon on Ethnilink 😊
Thank you for your feedback! We're delighted you were able to pick up your package. See you soon on Ethnilink 😊
5
/5
★★★★★
Perfect
Valerie F.
purchased on 26/12/2024
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Answer from Ethnilink
Thank you so much for your positive review of Ethnilink, Valerie! We are delighted that you are satisfied with our services 😊
See you soon!
See you soon!
5
/5
★★★★★
Package received promptly, products perfect!
Aurelia D.
purchased on 06/10/2024
Translated review
Answer from Ethnilink
Thank you for your positive comment on our website Ethnilink! We are delighted that you appreciated the speed of delivery as well as the quality of our products. We wish you an excellent day 😊
1
/5
★☆☆☆☆
Hello, I bought some hair strands on the website and realized that the color didn't match the picture on the site. The lady explained that it was because I had made a mistake in the selection process. She explains how I should have done it, and then I realize that the way we select on the site is not really intuitive for us consumers. I thanked her kindly and explained that unfortunately it was a mistake on their part and that I'd like a refund. The lady kindly accepts, but unfortunately I'll have to pay the return postage. Honestly, I'm not by 5€ but commercially it's really not ok. I'm a shopkeeper myself, and when a customer makes this kind of return, we give them a full refund without trying to fight it out, and we do what's necessary on the site. I'd still like to point out that the same lady contacted me before sending my delivery to let me know that the size I'd chosen was no longer available, and I thought that was a good business move on her part. It would have been nice to extend this customer experience, but I don't agree that I should have to pay for shipping when it's their site that's not ok. And please don't give me the "sorry I couldn't satisfy you blah blah blah" line, because if you could have but didn't want to, that's different. So no, I obviously wouldn't recommend this store.
Jennifer P.
purchased on 19/09/2024
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Answer from Ethnilink
Hello Jennifer, we're very sorry for the bad experience you've had on our Ethnilink website. We have taken your comments into account and will do our utmost to improve our product selection system in order to avoid this type of problem in the future. We understand your frustration with return shipping costs and will investigate the possibility of covering them in similar cases. We hope you'll give us a second chance and we look forward to helping you with your next order. Thank you for your trust and constructive feedback. Have a nice day. The Ethnilink team.
5
/5
★★★★★
Exceptional product. Fast delivery
Sylvie C.
purchased on 18/09/2024
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Answer from Ethnilink
Hello Sylvie, thank you very much for your positive review of our Ethnilink website. We're delighted you liked our product and our fast delivery service. We hope to see you soon on our site!
5
/5
★★★★★
Great!
Catherine D.
purchased on 06/09/2024
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Answer from Ethnilink
Thank you very much for your positive review of our Ethnilink website, Catherine! See you soon on Ethnilink.fr 😊
1
/5
★☆☆☆☆
It's been almost 2 weeks since I ordered and I still haven't received my order, supposed to arrive in 3 days according to their shipping policy ☺️. It also says on their website: "Orders placed will be dispatched on the next working day." I ordered on Monday, the order only being sent on Friday following an Instagram comment from me, otherwise I think I might have waited a long time or not received it at all. This is my worst experience with an online store quite honestly.
Laureen C.
purchased on 02/09/2024
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Answer from Ethnilink
Hello, ma'am,
You ordered your products on September 2 and your order was dispatched on September 5 due to a computer problem, as we informed you. We apologize for the inconvenience caused, but we tried to act as quickly as possible. However, we depend on Mondial Relay and have no control over delivery times.
Please do not hesitate to contact us should you require any further information.
You ordered your products on September 2 and your order was dispatched on September 5 due to a computer problem, as we informed you. We apologize for the inconvenience caused, but we tried to act as quickly as possible. However, we depend on Mondial Relay and have no control over delivery times.
Please do not hesitate to contact us should you require any further information.
1
/5
★☆☆☆☆
The color didn't color my hair at all, it bleached it. I had to buy another color the next day to make up for it.
Julie A.
purchased on 02/09/2024
Translated review
Answer from Ethnilink
Hello, Madam,
Color 374 won't bleach your hair, because it's copper brown, not blonde. However, the color can be altered depending on the color you had on your hair before having it done. Some colors are not compatible with others.
Please do not hesitate to contact us should you require any further information.
Color 374 won't bleach your hair, because it's copper brown, not blonde. However, the color can be altered depending on the color you had on your hair before having it done. Some colors are not compatible with others.
Please do not hesitate to contact us should you require any further information.
5
/5
★★★★★
Excellent!!!
Anderson B.
purchased on 30/08/2024
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Answer from Ethnilink
Thank you very much Anderson for your positive review of Ethnilink! We wish you an excellent day 😊
5
/5
★★★★★
Order received promptly and as described. Thank you
Mariam L.
purchased on 24/08/2024
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Answer from Ethnilink
Hello Mariam, thank you very much for your positive feedback! We are delighted that you enjoyed your order on our website Ethnilink.fr See you soon!
The Ethnilink team
The Ethnilink team
5
/5
★★★★★
Perfect
Dhouraya B.
purchased on 21/08/2024
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Answer from Ethnilink
Thank you very much for your positive review, B. Dhouraya! We are delighted that you are satisfied with our Ethnilink website. Have a good back-to-school and see you soon for your next order😊
5
/5
★★★★★
Thank you very much for the advice, and especially for guiding me when my account at Burger.you are very professional, Bravo, very satisfied with our telephone exchanges. I wish you every success. You deserve it, people like you are rare.
Carline C.
purchased on 16/07/2024
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Answer from Ethnilink
Thank you for your positive feedback! We are delighted to have been able to help you manage your account on our Ethnilink website. Your satisfaction is our greatest reward. Thank you again for your trust 😊
3
/5
★★★☆☆
I placed an order.i paid!then they call me to inform me that 3 products are missing from my parcel.and that the rest of my order will be delivered to me almost 1 week later!so for me they could have put directly on the site that the products are out of stock.that's the problem!
Johanita T.
purchased on 15/06/2024
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5
/5
★★★★★
Order received compliant except for one item they didn't have, but I was called almost immediately to get something else, and good advice given.
Yena D.
purchased on 12/06/2024
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Answer from Ethnilink
Thank you for your positive feedback, Yena. Glad to hear you were satisfied with our customer service and advice. Looking forward to seeing you again on our Ethnilink website 😊
5
/5
★★★★★
Fast delivery and the products are exactly what I expected! Thank you so much!
Aurelia D.
purchased on 06/06/2024
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Answer from Ethnilink
Thank you for your positive feedback, Aurelia! We are delighted that you were satisfied with our service and we hope to see you soon on our Ethnilink website. Have a nice day!
4
/5
★★★★☆
Reliable site! The only problem is the lack of stock and the lack of new products.
Aurelie T.
purchased on 15/05/2024
Translated review
Answer from Ethnilink
Thank you for your positive feedback on our Ethnilink website. We've taken note of your comment about stock and new products, and we're doing everything we can to improve this as quickly as possible. We hope to see you soon on our platform!
5
/5
★★★★★
Compliant
William J.
purchased on 13/05/2024
Translated review
Answer from Ethnilink
Thank you for your positive feedback on our Ethnilink website, William. We are delighted to count you among our satisfied users.
5
/5
★★★★★
Although I haven't used the serum yet, I appreciate the quick arrival at my home.
Mylene G.
purchased on 30/04/2024
Translated review
Answer from Ethnilink
I'm delighted to hear that you enjoyed the speedy delivery of your order on Ethnilink. Indeed, we attach great importance to offering a quality service to our customers. Thank you for taking the time to share your opinion on our site.