9.4/10
★★★★★
based on 288 reviews published

Latest customer reviews

5 /5
★★★★★
Always responsive and professional
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Magali D.
purchased on 07/06/2025
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Answer from Ethnilink
Hello Magali,

Thank you for your flattering review and your 5-star rating. Please feel free to reach out to us for any questions or future needs. See you soon
5 /5
★★★★★
Make a hair assessment and recommend products suitable for the hair type that varies with the seasons. Always pleasant welcome and tailored suggestions. And it works: I went from very dry frizzy hair to much softer hair that curls. They no longer break and therefore grow well. I am very happy with the result and I recommend the expertise. Not to mention the availability and responsiveness: as soon as I have a question or a doubt, I send a message and I get a quick response.
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Alex R.
purchased on 01/06/2025
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Answer from Ethnilink
Hello Alex,

Thank you very much for your glowing review! We are delighted to hear that our hair assessment and product recommendations have had such a positive impact on the health of your hair. We remain at your disposal for any future questions and thank you for this 5-star rating.
5 /5
★★★★★
Top
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Agathe B.
purchased on 30/05/2025
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Answer from Ethnilink
Dear Agathe,

Thank you for your flattering review of our Ethnilink site. We are delighted to know that you had a positive experience. See you soon 🙂
5 /5
★★★★★
Yes, I am satisfied
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Nathan L.
purchased on 08/05/2025
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Answer from Ethnilink
Hello Nathan,

We sincerely thank you for your positive feedback! We are delighted to hear that you are satisfied with your experience on our Ethnilink site.

See you soon 😊
5 /5
★★★★★
Quality product! Very moisturizing, the hair loves it 😍 Very fast delivery 👌🏻
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Mina D.
purchased on 29/04/2025
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Answer from Ethnilink
Dear Mina, we warmly thank you for your glowing review of Ethnilink. We are delighted to hear that our products meet your expectations and that you appreciate the speed of our delivery service. Your satisfaction is our priority, and we hope to see you again very soon 😊
5 /5
★★★★★
As usual, very good advice. Very good products, thank you.
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Karine H.
purchased on 24/04/2025
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Answer from Ethnilink
Hello Karine, Thank you very much for your flattering review and your trust! We are delighted that our advice and products meet your satisfaction. See you soon on Ethnilink 😊
5 /5
★★★★★
Very good product and fast shipping. Thank you very much.
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Faissatou M.
purchased on 15/04/2025
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Answer from Ethnilink
Mrs. Faissatou, we warmly thank you for your flattering review and are delighted to hear that you are satisfied with our product as well as the speed of our shipments. Your satisfaction is our priority and we hope to see you again very soon on our site 'Ethnilink' 😊
1 /5
★☆☆☆☆
I still haven't received my package
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Zame M.
purchased on 09/04/2025
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Answer from Ethnilink
Hello Zame,
5 /5
★★★★★
Very good site!
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Martine D.
purchased on 07/04/2025
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Answer from Ethnilink
Hello Martine,

A big thank you for your positive feedback! We are thrilled that you like our Ethnilink site. Your satisfaction is our priority. Please feel free to reach out to us if you have any suggestions or questions 😊Best regards,
The Ethnilink team.
5 /5
★★★★★
Very fast and careful shipping. Thank you
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Celine L.
purchased on 05/04/2025
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Answer from Ethnilink
Dear Céline,

We sincerely thank you for your glowing review. We are delighted to hear that you appreciated the speed and care taken with your shipment. Your satisfaction is our priority and your feedback encourages us to continue in this direction. We look forward to seeing you again soon on our site 😊Best regards,
The Ethnilink team.
5 /5
★★★★★
Very good site!
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Aissatou K.
purchased on 04/04/2025
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Answer from Ethnilink
Dear Aissatou,

We warmly thank you for your glowing review and for the 5/5 rating. We are delighted to hear that you appreciate our Ethnilink site. Your satisfaction is our priority, and we will continue to strive to offer the best possible service. Please feel free to return to discover our new products 😊Best regards,
The Ethnilink team.
2 /5
★★☆☆☆
I did not receive the entire order, one item was missing.
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Anita K.
purchased on 05/03/2025
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Answer from Ethnilink
Hello Anita,

Thank you for taking the time to share your feedback. As we mentioned in your first package, the linseed oil was shipped to you in a second shipment so that you would not have to wait for your entire order.
Best regards,
The Ethnilink team
5 /5
★★★★★
Super satisfied with my purchase I would return to the site 😉
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Zalhata M.
purchased on 28/02/2025
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Answer from Ethnilink
We sincerely thank you for your positive feedback and your 5/5 rating. We are delighted to hear that you are happy with your purchase and look forward to welcoming you back to Ethnilink. Please come back to us if you have any questions or special needs😊
4 /5
★★★★☆
Super
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Mylene G.
purchased on 28/02/2025
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Answer from Ethnilink
Hello Mylène,

Thank you very much for your positive review and the 4/5 rating! We're delighted to hear that you enjoyed your experience on Ethnilink. If you have any suggestions for improving our site, please let us know.

We hope to hear from you soon,
The Ethnilink team
5 /5
★★★★★
Fast and accurate delivery!
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Louise B.
purchased on 27/02/2025
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Answer from Ethnilink
Dear Louise,

We sincerely thank you for your glowing review and positive feedback regarding your experience with Ethnilink. We are delighted to hear that your order was delivered quickly and to your expectations. Your satisfaction is our priority and we hope to see you back on our site very soon.

Yours faithfully
The Ethnilink team
5 /5
★★★★★
The store manager was very welcoming and attentive.
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Claudine M.
purchased on 25/02/2025
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Answer from Ethnilink
Dear Claudine,

We would like to thank you sincerely for your glowing review. We are delighted that you appreciated the welcome and attentiveness of our boutique manager, as we always strive to offer a quality experience to our customers. We look forward to welcoming you back to Ethnilink.
4 /5
★★★★☆
Quality products, a very attentive consultant 🙂
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Diariatou S.
purchased on 25/02/2025
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Answer from Ethnilink
Hello Diariatou,

Thank you very much for your positive review! We are delighted that you appreciated the quality of our products and the attentiveness of our consultant. Your satisfaction is our priority. Don't hesitate to come back to us if you need any help or advice.

See you soon on Ethnilink 😊
5 /5
★★★★★
Excellent advice and value for money I highly recommend
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Sandra R.
purchased on 15/02/2025
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Answer from Ethnilink
Dear Sandra, thank you very much for your glowing review and recommendation. Your satisfaction is our priority and we are delighted that our advice met your expectations. We look forward to welcoming you back to Ethnilink😊.
3 /5
★★★☆☆
Great products, fast shipping. One downside: too much plastic (bubble) in the parcel.
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Fanny D.
purchased on 30/01/2025
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Answer from Ethnilink
Hello Fanny,

Thank you for your feedback and we are delighted that you appreciate our products and the speed of shipping. We take note of your comment about the excessive use of plastic and will work to reduce our environmental footprint in the future 😊
4 /5
★★★★☆
Picked up on Saturday
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Gaby T.
purchased on 20/01/2025
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Answer from Ethnilink
Hello Gaby,

Thank you for your feedback! We're delighted you were able to pick up your package. See you soon on Ethnilink 😊
5 /5
★★★★★
Perfect
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Valerie F.
purchased on 26/12/2024
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Answer from Ethnilink
Thank you so much for your positive review of Ethnilink, Valerie! We are delighted that you are satisfied with our services 😊
See you soon!
5 /5
★★★★★
Package received promptly, products perfect!
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Aurelia D.
purchased on 06/10/2024
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Answer from Ethnilink
Thank you for your positive comment on our website Ethnilink! We are delighted that you appreciated the speed of delivery as well as the quality of our products. We wish you an excellent day 😊
1 /5
★☆☆☆☆
Hello, I bought some hair strands on the website and realized that the color didn't match the picture on the site. The lady explained that it was because I had made a mistake in the selection process. She explains how I should have done it, and then I realize that the way we select on the site is not really intuitive for us consumers. I thanked her kindly and explained that unfortunately it was a mistake on their part and that I'd like a refund. The lady kindly accepts, but unfortunately I'll have to pay the return postage. Honestly, I'm not by 5€ but commercially it's really not ok. I'm a shopkeeper myself, and when a customer makes this kind of return, we give them a full refund without trying to fight it out, and we do what's necessary on the site. I'd still like to point out that the same lady contacted me before sending my delivery to let me know that the size I'd chosen was no longer available, and I thought that was a good business move on her part. It would have been nice to extend this customer experience, but I don't agree that I should have to pay for shipping when it's their site that's not ok. And please don't give me the "sorry I couldn't satisfy you blah blah blah" line, because if you could have but didn't want to, that's different. So no, I obviously wouldn't recommend this store.
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Jennifer P.
purchased on 19/09/2024
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Answer from Ethnilink
Hello Jennifer, we're very sorry for the bad experience you've had on our Ethnilink website. We have taken your comments into account and will do our utmost to improve our product selection system in order to avoid this type of problem in the future. We understand your frustration with return shipping costs and will investigate the possibility of covering them in similar cases. We hope you'll give us a second chance and we look forward to helping you with your next order. Thank you for your trust and constructive feedback. Have a nice day. The Ethnilink team.
5 /5
★★★★★
Exceptional product. Fast delivery
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Sylvie C.
purchased on 18/09/2024
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Answer from Ethnilink
Hello Sylvie, thank you very much for your positive review of our Ethnilink website. We're delighted you liked our product and our fast delivery service. We hope to see you soon on our site!
5 /5
★★★★★
Great!
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Catherine D.
purchased on 06/09/2024
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Answer from Ethnilink
Thank you very much for your positive review of our Ethnilink website, Catherine! See you soon on Ethnilink.fr 😊
1 /5
★☆☆☆☆
It's been almost 2 weeks since I ordered and I still haven't received my order, supposed to arrive in 3 days according to their shipping policy ☺️. It also says on their website: "Orders placed will be dispatched on the next working day." I ordered on Monday, the order only being sent on Friday following an Instagram comment from me, otherwise I think I might have waited a long time or not received it at all. This is my worst experience with an online store quite honestly.
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Laureen C.
purchased on 02/09/2024
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Answer from Ethnilink
Hello, ma'am,

You ordered your products on September 2 and your order was dispatched on September 5 due to a computer problem, as we informed you. We apologize for the inconvenience caused, but we tried to act as quickly as possible. However, we depend on Mondial Relay and have no control over delivery times.
Please do not hesitate to contact us should you require any further information.
1 /5
★☆☆☆☆
The color didn't color my hair at all, it bleached it. I had to buy another color the next day to make up for it.
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Julie A.
purchased on 02/09/2024
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Answer from Ethnilink
Hello, Madam,
Color 374 won't bleach your hair, because it's copper brown, not blonde. However, the color can be altered depending on the color you had on your hair before having it done. Some colors are not compatible with others.
Please do not hesitate to contact us should you require any further information.
5 /5
★★★★★
Excellent!!!
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Anderson B.
purchased on 30/08/2024
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Answer from Ethnilink
Thank you very much Anderson for your positive review of Ethnilink! We wish you an excellent day 😊
5 /5
★★★★★
Order received promptly and as described. Thank you
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Mariam L.
purchased on 24/08/2024
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Answer from Ethnilink
Hello Mariam, thank you very much for your positive feedback! We are delighted that you enjoyed your order on our website Ethnilink.fr See you soon!
The Ethnilink team
5 /5
★★★★★
Perfect
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Dhouraya B.
purchased on 21/08/2024
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Answer from Ethnilink
Thank you very much for your positive review, B. Dhouraya! We are delighted that you are satisfied with our Ethnilink website. Have a good back-to-school and see you soon for your next order😊