9.3/10
★★★★★
based on 3730 reviews published

Latest customer reviews

5 /5
★★★★★

Very pleasant and efficient customer service. Delivery guaranteed within the requested time.

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Acheteur Vérifié
purchased on 09/10/2019
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5 /5
★★★★★

Very well thank you

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Acheteur Vérifié
purchased on 14/10/2019
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3 /5
★★★☆☆

The quality of the product is good, but when ordering, it said that the order would be delivered in 15/20 days, and it took much longer. When the shipment arrived, we were not given any kind of notice to pick it up at the collection point, as we were not found at home on the day of delivery.

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Comprador Verificado
purchased on 26/09/2019
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Answer from europaband
Dear Mari Pau, Thank you for your comment, Your order is from 09/26/19 payment by wire transfer, we received the wire transfer on Saturday 09/28/19.
We were able to start manufacturing the order on Monday 30/09/19. We finished manufacturing on 10/15/19.You tried to deliver the package on 10/16/19 that is 13 days after the start of production.Normally UPS sends a mail to let you know that they could not deliver and they drop it off at the access point closest to your address.Unfortunately, it is a point that we cannot verify and we need to improve it.We are sorry for the inconvenience, Best regards
5 /5
★★★★★

Very attractive prices and fast delivery, quality to match, I recommend.

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Acheteur Vérifié
purchased on 26/10/2019
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5 /5
★★★★★

Fast service, customization is very easy and the result is perfect.

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Comprador Verificado
purchased on 25/04/2019
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5 /5
★★★★★

Everything perfect, the bracelets arrived fast, good quality, I will continue to order from you.

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Comprador Verificado
purchased on 26/08/2019
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5 /5
★★★★★

Very good communication to place the order and very happy with the bracelets they made for us, they are detail oriented.

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Comprador Verificado
purchased on 19/07/2019
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2 /5
★★☆☆☆

I ordered some personalized wristbands, they arrived wrong and when I asked for a solution, I did get an answer, but they still arrived wrong. I would not order from this company again.

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Comprador Verificado
purchased on 30/09/2019
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Answer from europaband
Dear Noelia, Thank you for your feedback. We are very sorry for the mishandling of your problem.We reshipped the missing bracelets.You could have contacted the sales team to find together a new solution for your order.We would have been happy to make up for the mistake.We apologize for the inconvenience.Best regards
4 /5
★★★★☆

Suitable time

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Acheteur Vérifié
purchased on 02/10/2019
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4 /5
★★★★☆

All correct

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Comprador Verificado
purchased on 31/05/2019
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4 /5
★★★★☆

Always very friendly

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Comprador Verificado
purchased on 14/10/2019
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3 /5
★★★☆☆

The shipment arrived correctly in time and condition. I received a phone call to notify me of arrival in a timely manner. The product was deposited in a safe place for collection, the collection was done properly. But I got a big surprise in the amount, when I found that the product was worth 4.60 € and the shipping costs were 8.50 €. This is more than double the value of the product. It seems to me something abusive.

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Comprador Verificado
purchased on 20/09/2019
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Answer from europaband
Dear customer, Thank you very much for your comment. We will take it into account for your future orders and we hope to work with you again. We are sorry for the inconvenience. Best regards.
5 /5
★★★★★

They arrived quite fast, in good condition and with perfect printing. We will repeat for sure.

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Comprador Verificado
purchased on 17/08/2019
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Answer from europaband
Dear Rosalia, Thank you very much for your comment. We are delighted that you liked the final result, we hope to see you again soon! Best regards
5 /5
★★★★★

It is easy and convenient to design your own bracelet. Good customer service.

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Comprador Verificado
purchased on 28/07/2019
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Answer from europaband
Dear Kristina, Thank you very much for taking the time to give us your feedback. We look forward to working with you again soon. Best regards.
5 /5
★★★★★

Fast and effective service. Very attentive in the treatment.

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Comprador Verificado
purchased on 07/02/2019
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4 /5
★★★★☆

Fine

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Acheteur Vérifié
purchased on 17/10/2019
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5 /5
★★★★★

Everything perfect

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Comprador Verificado
purchased on 20/08/2019
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1 /5
★☆☆☆☆

It arrived several days late and was of no use to me. I did not get my money back, and they were not responsible for the delay.

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Comprador Verificado
purchased on 31/05/2019
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Answer from europaband
Dear Juan Miguel, Indeed, the delivery can sometimes take longer when it is a little bit far away.
Unfortunately, we can not control the smooth running of each delivery, nor can we manage each delivery person but we are trying to correct this problem by using another carrier. We apologize for the inconvenience. Best regards
5 /5
★★★★★

All correct

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Comprador Verificado
purchased on 20/08/2019
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4 /5
★★★★☆

All good and the person we dealt with super friendly. The problem the courier that the order arrived out of date and we could not use and they were liars.

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Comprador Verificado
purchased on 15/07/2019
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Answer from europaband
Dear Esther, Thank you for your review. It is true that the courier did not behave well with you and we are very sorry. We are trying to improve this point. Best regards,
5 /5
★★★★★

All correct, I like the product!

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Comprador Verificado
purchased on 07/08/2019
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5 /5
★★★★★

Very professional, and very good quality, totally recommended.

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Comprador Verificado
purchased on 26/02/2019
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5 /5
★★★★★

Nothing to say except that everything is perfect

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Acheteur Vérifié
purchased on 15/08/2019
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5 /5
★★★★★

Good advice good quality and good service fast and efficient. Definitely worth repeating.

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Comprador Verificado
purchased on 15/02/2019
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5 /5
★★★★★

Reliable people, quality and professionalism.

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Comprador Verificado
purchased on 15/03/2019
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3 /5
★★★☆☆

It took a long time to clarify the price due to different sizes and colors. Otherwise fine

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Comprador Verificado
purchased on 13/06/2019
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Answer from europaband
Good morning Carlos, Thank you for your review, we will try to improve this point to make it easier for our customers. Best regards,
5 /5
★★★★★

Good experience and attention. We exchanged several emails until we got the design I wanted.

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Comprador Verificado
purchased on 20/02/2019
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5 /5
★★★★★

Everything was great. Perfect result and very good service.

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Comprador Verificado
purchased on 04/12/2018
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5 /5
★★★★★

Very good price and speed

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Comprador Verificado
purchased on 14/10/2019
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5 /5
★★★★★

Everything correct, from the quality of the product to the delivery time. Serious and reliable manufacturer.

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Comprador Verificado
purchased on 02/09/2019
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4 /5
★★★★☆

I am still waiting for the invoice WITHOUT VAT. The product itself is fine, but I have never received the invoice without VAT.

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Comprador Verificado
purchased on 26/06/2019
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Answer from europaband
Dear Alejandro, Thank you for your comment, we did not send the invoice without VAT because you agreed to pay for it in exchange for additional products equivalent to the value of the VAT charged, so obviously we could not send you an invoice that was different from what you paid.
Therefore, we obviously could not send you an invoice that would be different from what you paid.Regards
5 /5
★★★★★

I have ordered 2 orders and they have always delivered on time. Thanks for everything and the customer service is also very good!

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Comprador Verificado
purchased on 17/06/2019
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5 /5
★★★★★

Perfect treatment and no problems. They usually meet delivery deadlines.

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Comprador Verificado
purchased on 10/09/2019
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5 /5
★★★★★

The delivery was on time, the communication was very good and the quality of the product was excellent.

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Comprador Verificado
purchased on 16/04/2019
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2 /5
★★☆☆☆

My assessment is regarding the quality of the bracelet.

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Comprador Verificado
purchased on 29/05/2019
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Answer from europaband
Dear customer, Thank you for your feedback. We are sorry to hear that the quality of our products did not meet your expectations. It is true that when the file has a lot of color like yours, the printing can sometimes lose a bit of quality. We will try to improve this point so that we will no longer send disappointing products.
We will try to improve this point so that we no longer send disappointing products. Best regards.
4 /5
★★★★☆

They can improve communication about delivery times.

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Comprador Verificado
purchased on 11/07/2019
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Answer from europaband
Thank you very much for your comment. We take it into account and we will try to improve this point. Best regards.
1 /5
★☆☆☆☆

The words will be gone in a couple of days!

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Comprador Verificado
purchased on 19/07/2019
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Answer from europaband
Dear David, Thank you for taking the time to send us your comment. We are sorry to hear that the quality of our products was disappointing. If you would like to contact our customer service, we can try to find a solution. Best regards,
5 /5
★★★★★

The order arrived on time and people were delighted with the bracelets.

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Comprador Verificado
purchased on 13/08/2019
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Answer from europaband
Dear Francisco, We are very happy that it was a success, we hope to see you again soon! Best regards
3 /5
★★★☆☆

Fast service and good quality

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Comprador Verificado
purchased on 02/09/2019
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Answer from europaband
Thank you very much for your review, see you soon!
5 /5
★★★★★

Very good value for money

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Comprador Verificado
purchased on 15/07/2019
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Answer from europaband
Thank you very much for your comment! A pleasure to serve you!