/10
★★★★★
based on 3016 published reviews
★★★★★
based on 3016 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
I wanted glow-in-the-dark bracelets and the ones I received are not.
Valérie S.
purchased on 04/09/2024
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2/5
★★☆☆☆
The color didn't match my expectations. You have to choose the color from a color wheel. Chromatic circle that doesn't necessarily correspond to our visions. I think there should be an explanation of how to choose the color so as not to have any unpleasant surprises on delivery.
Jennifer M.
purchased on 02/08/2024
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2/5
★★☆☆☆
The product is of good quality. But the delivery time is too long
Roberto B.
purchased on 29/06/2024
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3/5
★★★☆☆
Hello, I'm a bit disappointed with my first order. Since I asked for a proof and the position of the logos were not respected. I sent an email to complain and I have not received any return. Too bad... Best regards Guillaume
Guillaume R.
purchased on 24/06/2024
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2/5
★★☆☆☆
Delivery on time, but wrong color bracelet! I'm still waiting for a refund for this order, which doesn't conform to the initial request or to the optional proof paid for and validated by me...
Julie M.
purchased on 29/05/2024
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3/5
★★★☆☆
I'm missing some bracelets. I'm waiting to hear what they're going to do.
Julien D.
purchased on 22/05/2024
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3/5
★★★☆☆
Error at start of delivery rectified immediately
Farid B.
purchased on 07/06/2024
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3/5
★★★☆☆
The quality of the bracelets was good, and the customer service was very attentive. Overall a good experience, I must admit that the wristbands came out redder than on the proof and some batches suffered from the printer's offset (the logo was sometimes off-center).
Paul G.
purchased on 25/04/2024
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3/5
★★★☆☆
Colors darker than on the proof, a little disappointed as our graphics don't really stand out in the end. For the rest, nothing to complain about, top quality workmanship and service.
Victor D.
purchased on 08/05/2024
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2/5
★★☆☆☆
The uploaded logos were pixelated for no reason.
Sandra P.
purchased on 07/05/2024
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3/5
★★★☆☆
The visual of the bracelet is not printed on the axis of the fabric band.
Baptiste O.
purchased on 24/04/2024
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3/5
★★★☆☆
Express delivery and quality product
Laurent G.
purchased on 23/04/2024
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3/5
★★★☆☆
I had ordered white ribbons with gold lettering and they put black fasteners on them - not what I wanted - what a shame
Sabrina F.
purchased on 03/04/2024
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2/5
★★☆☆☆
Hello, I am very disappointed with the quality of the chokers (stitching, product quality, texture,...) and the customer service with a big delay on my order and a more than average response to my complaint. Having already ordered a few years ago, I can see the deterioration in service and quality.
Ludovic M.
purchased on 21/02/2024
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3/5
★★★☆☆
The product is perfectly what I wanted but I couldn't put 5 stars on it because the delivery was almost 15 days late with no message to warn me.
Morgan L.
purchased on 06/02/2024
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2/5
★★☆☆☆
I didn't receive my order on time, with conflicting messages that production hadn't even started.
Jerôme C.
purchased on 06/03/2023
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2/5
★★☆☆☆
I placed an order for two different visuals. However, the files had the same name and the printer placed the order with only one of the files for both orders. He was very reactive when I contacted him once I'd received the bracelets and noticed the error, but he sent the reprint with the wrong address. My bracelets will arrive after my event, even though I ordered them almost 2 weeks before.
Moral: send files with different names, don't be in a hurry and order well in advance.
Thibault M.
purchased on 20/03/2023
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2/5
★★☆☆☆
I'm sending you the logo, but I received the bracelet without the logo.
Lyudmyla D.
purchased on 03/03/2023
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3/5
★★★☆☆
Order made by phone ....this one was recorded wrong so not all the right products at the reception and then impossible to rectify.... I phoned to try to rectify I was to call me back !!!!!!!!
Patricia C.
purchased on 02/12/2022
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Answer from
europaband
Hello, All orders must be placed via our website independently to avoid problems. As you were having trouble, my colleague took care of it for you to help you and be of service. I can find no trace of any e-mail asking us to rectify certain elements of your order. Next time, we'll let you place your order online on your own, like all our other customers, since you're not satisfied with the help we've given you.
2/5
★★☆☆☆
Arrived very quickly but rendered very badly. I had given a design that was supposed to cover the whole bracelet, but it was only printed on a small part ... disappointed
Benjamin T.
purchased on 23/01/2023
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Answer from
europaband
Hello, Indeed, as indicated on our website, the printing area is 150x14 mm on these Tyvek bracelets. Your visual could therefore not be printed on the entire wristband.
3/5
★★★☆☆
Could be clearer on payment steps.
Francis L.
purchased on 12/01/2023
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3/5
★★★☆☆
Not TOP
Bernard G.
purchased on 27/11/2022
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3/5
★★★☆☆
Contact with the teams top only missing point, no proof or visual of the final result before validation of the order... for this order just one color ok, but if you want to do with a print it's blocking.
Naomie D.
purchased on 25/08/2022
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Answer from
europaband
Hello, thank you for your feedback. Generally, when the files are impeccable, we don't do a proof to save you production time. But if we have any doubts about your file, our graphic designer will make a proof and send it to you by e-mail 🙂
2/5
★★☆☆☆
The color does not correspond to what was chosen.
Jorge P.
purchased on 09/09/2022
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2/5
★★☆☆☆
It was not what I ordered, I ordered them with another font and another font size and it did not arrive that way.
Alejandro M.
purchased on 12/09/2022
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3/5
★★★☆☆
Lack of legibility on the site!
Acheteur Vérifié
purchased on 23/08/2022
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3/5
★★★☆☆
Fast delivery, but very average rendering quality
Acheteur Vérifié
purchased on 18/08/2022
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3/5
★★★☆☆
Fast shipping
Comprador Verificado
purchased on 20/07/2022
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2/5
★★☆☆☆
Very good
Acheteur Vérifié
purchased on 25/07/2022
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3/5
★★★☆☆
Easy command to create when not using a personal file, just a shame not to see the design with a downloaded file
Acheteur Vérifié
purchased on 25/07/2022
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2/5
★★☆☆☆
Did not take my comments into account
Acheteur Vérifié
purchased on 22/07/2022
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2/5
★★☆☆☆
I don't like the image quality
Comprador Verificado
purchased on 10/07/2022
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3/5
★★★☆☆
The product is correct. Lack of more fluid communication with the customer.
Comprador Verificado
purchased on 29/06/2022
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2/5
★★☆☆☆
Quality is not good
Acheteur Vérifié
purchased on 05/07/2022
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3/5
★★★☆☆
Satisfactory order but reception too long although announced by fast mail, one week of difference between the mail of delivery and the real delivery!!!!
Acheteur Vérifié
purchased on 15/05/2022
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3/5
★★★☆☆
Chronopost delivery service not serious. Delivery location not respected and far away, 2 re-delivery times,
Acheteur Vérifié
purchased on 08/06/2022
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3/5
★★★☆☆
Good but impossible to put a logo
Acheteur Vérifié
purchased on 24/05/2022
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2/5
★★☆☆☆
Hello, As explained in my e-mail, we have received our order. I just wanted to inform you that the bracelets do not conform to the validated proof. I had asked for the logo to be as close as possible to the adhesive strip, and this is the proof that I validated. Unfortunately, this was not the case. And that's out of 21,000 wristbands ordered!
Acheteur Vérifié
purchased on 09/05/2022
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3/5
★★★☆☆
Although the delivery address was my home, I still did not see my parcel being delivered. I had to make a difficult search to find out that it had been delivered to a shop;
Acheteur Vérifié
purchased on 16/05/2022
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3/5
★★★☆☆
The site is good except to make the test model, no preview possible with the insertion of a logo or drawing.
Acheteur Vérifié
purchased on 06/05/2022
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2/5
★★☆☆☆
Why two simply because I ordered bracelets and the postage was more expensive than the product.
Acheteur Vérifié
purchased on 02/05/2022
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3/5
★★★☆☆
The person placing the bracelets in the envelope would have to know how to count to 500!
Acheteur Vérifié
purchased on 01/02/2022
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3/5
★★★☆☆
No visuals to see how the product looks Lack of customization Otherwise fairly quick process
Acheteur Vérifié
purchased on 26/01/2022
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3/5
★★★☆☆
No consideration given to requests made in advance
Acheteur Vérifié
purchased on 27/01/2022
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3/5
★★★☆☆
Compliant product of good quality, very fast delivery, unfortunately incomplete quantity.
Acheteur Vérifié
purchased on 26/01/2022
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3/5
★★★☆☆
On-time delivery
Comprador Verificado
purchased on 13/01/2022
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2/5
★★☆☆☆
The products are fine, but delivery was delayed and the after-sales service was unresponsive and unreachable by phone.
Acheteur Vérifié
purchased on 22/12/2021
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2/5
★★☆☆☆
Still no order
Acheteur Vérifié
purchased on 24/12/2021
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Answer from
europaband
Hello, according to the UPS tracking system, your order has been delivered and picked up at the parcel centre you selected when you placed your order.
3/5
★★★☆☆
Surcharge for home delivery...but the parcel was not presented at home, but dropped off directly at the relay point!
Acheteur Vérifié
purchased on 27/11/2021
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3/5
★★★☆☆
Comment already made.
Acheteur Vérifié
purchased on 09/12/2021
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3/5
★★★☆☆
Delivery time of one week far too long, especially for an order paid for in advance. The service is not commensurate with the cost of advance payment. The alternative of payment via Paypal is not possible either, as Europaband charges the customer the fees they are contractually obliged to bear.
Acheteur Vérifié
purchased on 12/11/2021
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3/5
★★★☆☆
I ordered 2000 printed bracelets, but the logo I'd put on them doesn't appear on the bracelet. I had remarked that I hadn't had a test to see if it matched my expectations.
Acheteur Vérifié
purchased on 24/11/2021
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Answer from
europaband
Hello, I see that the logo was not imported via the "Send us your own file" tab but directly into the text box, which explains why it was not taken into account.
3/5
★★★☆☆
A deliveryman who doesn't bother to ring the bell for a delivery costing almost 10€ ???? You have to drive 10 kms yourself to pick up your parcel, with time constraints.
Acheteur Vérifié
purchased on 23/11/2021
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3/5
★★★☆☆
They didn't send me a proof before sending as planned, and as a result, the logo is off. Too bad, because the product looks great!
Acheteur Vérifié
purchased on 08/11/2021
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3/5
★★★☆☆
It's a pity it's not better indicated on the site that the bracelets are made of paper.
Acheteur Vérifié
purchased on 27/10/2021
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2/5
★★☆☆☆
The logo was very very small on the bracelet and the paper is thinner than other bracelets.
Comprador Verificado
purchased on 18/10/2021
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3/5
★★★☆☆
On your site you say you send an e-mail to the customer to validate the order, which included an image. However, I never received anything and the order was validated directly. Misleading advertising? An oversight? That doesn't sound very serious! Fortunately, the product was delivered as ordered.
Acheteur Vérifié
purchased on 16/09/2021
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2/5
★★☆☆☆
Very disappointed because the logo I sent does not appear on the bracelets.
Acheteur Vérifié
purchased on 19/09/2021
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3/5
★★★☆☆
The experience has been good but the contact with them difficult I have sent several mails with doubt without response.
Comprador Verificado
purchased on 10/09/2021
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3/5
★★★☆☆
The logo is hidden by the bracelet itself. You would have to be even more lateral to not hide it.
Comprador Verificado
purchased on 12/09/2021
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