/10
★★★★★
based on 3388 reviews published
★★★★★
based on 3388 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Hello, I am generally satisfied with the service, fast and efficient, but I did not receive the bracelets in the correct color, I ordered coral and received white bracelets. I must say this is my 4th or 5th order and it's the first mistake. Have a good day, Olivier Lespinasse
Olivier L.
purchased on 23/03/2025
Translated review
3
/5
★★★☆☆
Very fast manufacturing and delivered in 48 hours. Total satisfaction.
Michel B.
purchased on 17/03/2025
Translated review
2
/5
★★☆☆☆
Hello, I forgot a number on the phone number to be inscribed on the bracelet. I informed by phone and by email the 2 digits to be added, but my request was not taken into account. Too bad.
Didier D.
purchased on 14/02/2025
Translated review
3
/5
★★★☆☆
The quality of the tokens is good but the bag in which they were delivered was defective and the tokens came out upon delivery.
Louis G.
purchased on 12/02/2025
Translated review
3
/5
★★★☆☆
The package was damaged! The tissue paper inside was completely crumpled! How am I supposed to use this for the guests?!!
Kelly Chiali H.
purchased on 13/02/2025
Translated review
3
/5
★★★☆☆
There was a problem with the order tracking.
Jean Jacques C.
purchased on 11/02/2025
Translated review
2
/5
★★☆☆☆
On-site experience is OK despite some previews not working. Super efficient and quick on the proofs, thank you! However, the sales contact is terrible and refuses out of laziness to do the necessary tax paperwork for export. We had to go through a freight forwarder in a hurry to import our equipment on time.
Mathieu Z.
purchased on 06/01/2025
Translated review
2
/5
★★☆☆☆
Correct product but persistent defects on 500 silicone bracelets. I think they could have been avoided by checking the customization from the start, especially at this price.
Hélène T.
purchased on 12/01/2025
Translated review
3
/5
★★★☆☆
I have not received my entire order, I have sent an email, but no return. I'm missing the green color I ordered. Please contact me again 0033489517766
Noam D.
purchased on 15/01/2025
Translated review
3
/5
★★★☆☆
The people who answered my questions and helped me create my design are top notch! On the other hand, my text was too thin and too small, so it doesn't appear on my bracelets. I'm disappointed that they didn't tell me before printing that it could be a problem....
Melissa D.
purchased on 30/11/2024
Translated review
3
/5
★★★☆☆
The chronopost did not work ... I was delivered 48 hours late. Even if it's independent of Europaband, it can be a problem if it's urgent...
Christian L.
purchased on 02/12/2024
Translated review
2
/5
★★☆☆☆
The quality of the product itself isn't bad, but it's not exactly what we were looking for. We would have liked a sales person to call us and suggest something else. We were prepared to spend more to get something of better quality. Too bad
Denis V.
purchased on 14/11/2024
Translated review
2
/5
★★☆☆☆
We had a lot of trouble receiving our parcel, the GLS company was not very pleasant during delivery. We finally received our order, the bracelets are fine but about ten are broken, some during transport as I found pieces in the parcel, but some before the parcel was sent as parts were missing. We are quite disappointed for that. Have a nice day and good luck!
Berenice P.
purchased on 06/11/2024
Translated review
2
/5
★★☆☆☆
I have received the strips I ordered. However, one of the requested colors is too dark. Indeed, the blue color is too dark compared to the one I requested. I can't read what's written on the band. Best regards.
Joël L.
purchased on 30/10/2024
Translated review
2
/5
★★☆☆☆
Hello, on the last two orders for chokers and pouches, there were consequent delays of several weeks in delivery without our being informed. Sincerely
Thomas E.
purchased on 03/10/2024
Translated review
3
/5
★★★☆☆
Without more
Association T.
purchased on 23/10/2024
Translated review
3
/5
★★★☆☆
Order placed on 03/10/2024 at 17h15 I chose UPS 24h delivery because I needed it on 05/10 Mail of confirmation of dispatched on 04/10/2024 at 10h30 Order delivered to the relay point on 07/10/2024 at 12h27 Delivery was to be made to my home but they apparently "could not drop off your package at your address" while I was at home (repairing my gate which is next to my letterbox). they apparently "couldn't drop off your parcel at your address" while I was at home (repairing my gate which is next to my letterbox) The bracelets themselves are very good and I would recommend them but the UPS 24h delivery is a SCANDAL!!!
Fabio G.
purchased on 03/10/2024
Translated review
3
/5
★★★☆☆
I don't understand why I paid 5€ for the check? You just send a PDF file. Instead of printing a product and saying: This is what your product will look like when we go into series production. Other than that, I didn't find any defects. The company responds quickly and is friendly.
Varol A.
purchased on 23/09/2024
Translated review
2
/5
★★☆☆☆
The color is lighter than expected and my logo has no inscription, the problem is that your preview on the site doesn't really match. I'd like to recommend it, if possible!
Ruth B.
purchased on 09/09/2024
Translated review
3
/5
★★★☆☆
I received the bracelets quickly, and it's great! However, the quality leaves something to be desired. The colors don't come out as I'd requested, which is a shame. However, given the very affordable price, I expected this, which justifies my 3-star rating. Had the price been higher, I'd probably have given it 2 stars.
Jules C.
purchased on 24/09/2024
Translated review
2
/5
★★☆☆☆
For the 2nd year in a row, I was very, very worried that I wouldn't receive them in time. 1500 coureurs....not having any news, I called on Friday 27/09 (2 days before the virade de l'espoir and our color run) and was told that the order had been lost...I had to insist that it be sent back to me urgently. I finally received the parcel on Saturday morning (even though chronopost had sent me 1 e-mail telling me that the parcel would arrive on Monday 30/09).
Thierry S.
purchased on 23/09/2024
Translated review
3
/5
★★★☆☆
I wanted glow-in-the-dark bracelets and the ones I received are not.
Valérie S.
purchased on 04/09/2024
Translated review
3
/5
★★★☆☆
Selected font and logo were unfortunately not printed.
Imke M.
purchased on 06/08/2024
Translated review
2
/5
★★☆☆☆
The color didn't match my expectations. You have to choose the color from a color wheel. Chromatic circle that doesn't necessarily correspond to our visions. I think there should be an explanation of how to choose the color so as not to have any unpleasant surprises on delivery.
Jennifer M.
purchased on 02/08/2024
Translated review
3
/5
★★★☆☆
Unfortunately, I did not receive a response to my return request
Meike B.
purchased on 16/08/2024
Translated review
2
/5
★★☆☆☆
Some ribbons, especially the white lettering, were partially incompletely colored.
Herbert G.
purchased on 20/07/2024
Translated review
2
/5
★★☆☆☆
The product is of good quality. But the delivery time is too long
Roberto B.
purchased on 29/06/2024
Translated review
3
/5
★★★☆☆
Hello, I'm a bit disappointed with my first order. Since I asked for a proof and the position of the logos were not respected. I sent an email to complain and I have not received any return. Too bad... Best regards Guillaume
Guillaume R.
purchased on 24/06/2024
Translated review
2
/5
★★☆☆☆
Delivery on time, but wrong color bracelet! I'm still waiting for a refund for this order, which doesn't conform to the initial request or to the optional proof paid for and validated by me...
Julie M.
purchased on 29/05/2024
Translated review
3
/5
★★★☆☆
I'm missing some bracelets. I'm waiting to hear what they're going to do.
Julien D.
purchased on 22/05/2024
Translated review