/10
★★★★★
based on 3176 published reviews
★★★★★
based on 3176 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
After discussing the design of the bracelet by email with one of the Europaband specialists and concluding which exact design was going to be used for the bracelet, I received my order of bracelets, which had been produced without having taken into account at all the design concluded during the email exchange. I don't recommend this under any circumstances if you have any clarifications to add by email. Very disappointed.
Acheteur Vérifié
purchased on 20/12/2018
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1/5
★☆☆☆☆
I never received the package !!!!!!! thank you for our concert !!!!!!!!!!!!!!!
Acheteur Vérifié
purchased on 21/11/2018
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1/5
★☆☆☆☆
Order received the day after the event, although the express delivery charges were exorbitant. 50 euros wasted, I'll never use Europaband again.
Acheteur Vérifié
purchased on 25/11/2018
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Answer from
europaband
Hello, We're very sorry about this inconvenience, it's very strange because UPS always delivers within 24 hours without fail with the service you've chosen. We can offer you a €25 credit corresponding to the amount of the express delivery charges.
1/5
★☆☆☆☆
On a previous order, I was very satisfied with the product, so I confidently recommended it, which is called loyalty. However, the bracelets don't have a counterfoil, and this is not indicated on the explanatory leaflet. What's more, the numbering doesn't follow. This is very annoying for my association's accounting department. I called the after-sales service and was simply told that it's like that, that you've changed supplier and that's it...I wouldn't recommend you any more... I'm very disappointed.
Acheteur Vérifié
purchased on 07/11/2018
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Answer from
europaband
Hello, As we discussed over the phone, the counterfoil and consecutive numbering are not mentioned at any time on our site. For quality reasons, we have in fact changed the manufacturer for these bracelets and by default, they no longer have a counterfoil. These are options that we can set up on request, but which are not available on our website. We're sorry for the inconvenience, but you can't hold this against us, as the bracelets conform to the description on our website.
Yours faithfully
Yours faithfully
1/5
★☆☆☆☆
Service was extremely fast but I did not receive the product I expected
Acheteur Vérifié
purchased on 06/09/2018
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1/5
★☆☆☆☆
Delivery takes far too long
Acheteur Vérifié
purchased on 01/07/2018
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1/5
★☆☆☆☆
Never arrived
Acheteur Vérifié
purchased on 25/06/2018
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1/5
★☆☆☆☆
I placed an order on Wednesday 04/10 for 900 bracelets. This order was confirmed by the workshop the same day, allowing me to receive it at the end of the week (Wednesday 12/10 or Thursday 13/10). Only I didn't receive it until the following Monday. A humanitarian project was behind the order, which jeopardized a scheduled event...
What's more, some of the bracelets weren't engraved and no commercial gesture was made...
Acheteur Vérifié
purchased on 11/10/2017
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1/5
★☆☆☆☆
The supplier made a mistake in the delivery address, which led to an exasperated search for the parcel, and after a 3-day delay, the parcel was delivered to the billing address, which was different from the delivery address. Best regards.
Acheteur Vérifié
purchased on 30/09/2017
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