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D
Rating: 3 out of 5
Very long delays
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Customer reviews of Europe Incontinence
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 3 141 published reviews
Summary of reviews
Customers consistently highlight fast, reliable delivery and convenient fulfillment, with orders arriving on time and shipments processed quickly. They note specific strengths in product availability and accuracy, mentioning a wide selection, items matching descriptions, and products that meet their needs. The store also receives strong praise for service reliability and ease of ordering, including straightforward payments, professional packaging, and responsive, trustworthy support. Overall, the experience is described as seamless and dependable, with regular customers expressing continued trust and repeat purchases.
Reviews 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Fast delivery times
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A
Rating: 4 out of 5
2 packages received at 2 different locations!
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C
Rating: 4 out of 5
Fast delivery
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T
Rating: 4 out of 5
I would like the delivery to be faster.
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G
Rating: 3 out of 5
I purchased from this site and give three stars for the simple reason that they have a very high amount to reach for free shipping and also for a simple package for privacy they want about €2 as a fee, there are better sites.
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R
Rating: 4 out of 5
Everything went smoothly
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V
Rating: 4 out of 5
Vito. Thank you for your commitment to keeping costs down, but the shipping lowers your sales quality.
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P
Rating: 4 out of 5
Very good service and careful shipping. Only small downside, the delivery delay, arrived at a time that was no longer convenient for me.
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F
Rating: 4 out of 5
Well received
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M
Rating: 4 out of 5
++++
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S
Rating: 4 out of 5
simple
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J
Rating: 4 out of 5
Prices increase with each order and no gesture is made for loyal customers.
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Ó
Rating: 4 out of 5
Everything perfect. Quick management, and arrival of the product on the indicated dates.
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P
Rating: 3 out of 5
Not bad but delivery times too long.
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J
Rating: 4 out of 5
the site offers very good items, but beware of the boxes, mine was very damaged and +1 day on the order delay
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P
Rating: 4 out of 5
Easy ordering, quick delivery times, very nice pickup at the relay point
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J
Rating: 4 out of 5
Good
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F
Rating: 4 out of 5
Slow delivery... Expect a week delay compared to next-day delivery on some other sites... But the prices are very interesting, it's worth the wait and organizing according to this delay.
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M
Rating: 4 out of 5
Good follow-up
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D
Rating: 4 out of 5
Easy to place the order and product well received. Only downside: the delivery time does not match what is announced. Delivery scheduled for the 19th or 20th, effective on the 21st. Same imprecision during my two previous orders.
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G
Rating: 3 out of 5
I have been ordering for over a year I believe for my mom and until this last order I was very satisfied but had some issues with this last order.... the delivery took a bit longer, over 10 days which is not a big deal in itself but luckily I anticipate....
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J
Rating: 4 out of 5
I navigated without sinking, it's not ideal
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J
Rating: 3 out of 5
the text on the product and finding it again to reorder is not clear. I see nowhere on the packaging the content mention of 41 l
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D
Rating: 3 out of 5
Delivery OK. However, I would like the capacity of the protection to be clearly stated on the site for each item. The drop system is worthless because each brand has its own scale and therefore nothing can be compared.
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J
Rating: 4 out of 5
Very good except for the packaging which is totally insufficient. The parcels arrive half open due to lack of sufficient tape. The discreet packaging option is not always discreet enough for my taste
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F
Rating: 3 out of 5
Packaging of the parcel not very discreet. Tena cardboard
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G
Rating: 4 out of 5
At the time of payment, my card was hacked twice
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S
Rating: 4 out of 5
fast and precise. only the packaging was a bit lacking.
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M
Rating: 4 out of 5
navigation, delivery and customer service excellent,
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C
Rating: 4 out of 5
I find the items suitable for my mother's incontinence issues and at democratic prices compared to other sales sites.
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M
Rating: 4 out of 5
Good service, too bad the prepaid credit card payment doesn't work.
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B
Rating: 4 out of 5
Deadlines are met and products at honest prices.
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S
Rating: 4 out of 5
Never received promo code
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Response from Europe Incontinence
Hello, Thank you for your feedback. In the future, a loyalty system is planned to be implemented. Best regards, Europe Incontinence
F
Rating: 3 out of 5
Delivery time quite long, sent in advertising box
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Response from Europe Incontinence
Hello, Thank you for your feedback. Rest assured that we are doing everything possible to improve the quality of our services, especially regarding order delivery. Best regards, Europe Incontinence
D
Rating: 3 out of 5
The chosen delivery location during the order was not respected causing inconvenience for the pickup. I believe it is not correct to change a choice made by the customer without any notice and without giving the customer the possibility to choose another pickup point that is convenient for him.
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E
Rating: 4 out of 5
They offer excellent service, the prices are the most competitive, delivery is usually very fast, it is a very reliable company, it would only need to incorporate more absorbent brands like NRU, REARZ, INCONTROL, KIDDO MEGA MAX, LFB, I hope they can incorporate these brands, I really like shopping on this website
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F
Rating: 4 out of 5
Depending on the transport company, the goods arrive within the delivery time or later. The order is sent directly.
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M
Rating: 4 out of 5
Good delivery a bit tricky
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C
Rating: 3 out of 5
Delivery with 10 days delay
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