Customer reviews of Europe Incontinence

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 2 971 published reviews
5 2 565 86% 4 225 8% 3 76 3% 2 47 2% 1 58 2%

Summary of reviews

The online store excels in providing a wide selection of products at competitive prices, which customers frequently highlight as a major advantage. The ordering process is described as straightforward and efficient, allowing for quick transactions. Delivery times are consistently praised, with many noting that their orders arrived promptly within the communicated shipping windows, often faster than expected. Customers also appreciate the professionalism of the service, with prompt communication regarding order confirmations and shipping updates.

Reviews 3 and 5 stars

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Sorrentino A.
Rating: 5 out of 5
following a purchase from 29/08/2025
Satisfied
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Anne-Marie L.
Rating: 5 out of 5
following a purchase from 28/08/2025
Very happy with the ease of ordering and the speed of shipping.
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Yamina C.
Rating: 5 out of 5
following a purchase from 28/08/2025
Thank you, very quick, and satisfied.
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yves S.
Rating: 5 out of 5
following a purchase from 28/08/2025
Super
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Claude V.
Rating: 5 out of 5
following a purchase from 29/08/2025
Fast delivery, quality product
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Christian N.
Rating: 3 out of 5
following a purchase from 28/08/2025
The order itself was fine, it's the delivery. I received a phone call, I told the delivery person that I was at the doctor's, and to my surprise, they knocked on the door of the medical office while I was in the middle of a discussion with the doctor, and there was the delivery person asking for a signature. I find that unacceptable.
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Response from Europe Incontinence
Hello,

We are sorry to hear about your dissatisfaction, which we completely understand.

Your complaint will be forwarded to the carrier responsible for delivering your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.

We inform you that in the future, you have the option to choose another carrier if you wish.

We apologize for the inconvenience caused, although it is independent of our will.

Best regards,
Europe Incontinence.
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Maryline B.
Rating: 5 out of 5
following a purchase from 28/08/2025
-
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Charles H.
Rating: 5 out of 5
following a purchase from 26/08/2025
Order received very quickly, really great
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Georges J.
Rating: 5 out of 5
following a purchase from 28/08/2025
At each order no problem
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Chrsitophe P.
Rating: 5 out of 5
following a purchase from 27/08/2025
Delivery purchase in accordance with the expected timeframe, and at a fair price. Thank you!
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MEBonaire M.
Rating: 5 out of 5
following a purchase from 26/08/2025
Neat, fast delivery
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Frank T.
Rating: 5 out of 5
following a purchase from 27/08/2025
Just very good.
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A. V.
Rating: 5 out of 5
following a purchase from 27/08/2025
good
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Nelly W.
Rating: 5 out of 5
following a purchase from 27/08/2025
Perfect
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Anssi N.
Rating: 5 out of 5
following a purchase from 26/08/2025
Order was sent fast and delivery was swift.
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Ton S.
Rating: 5 out of 5
following a purchase from 27/08/2025
easy ordering, discreet delivery according to schedule
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Vanessa F.
Rating: 5 out of 5
following a purchase from 27/08/2025
Fast delivery, I'm satisfied
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Bertrand H.
Rating: 5 out of 5
following a purchase from 26/08/2025
Good
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Carmelo S.
Rating: 5 out of 5
following a purchase from 23/08/2025
Excellent quality of the diapers that I use and very good speed and communication
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ANTONINA G.
Rating: 5 out of 5
following a purchase from 25/08/2025
Excellent products and unfortunately very useful for my father. Precise and punctual timing.
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Jonathan D.
Rating: 5 out of 5
following a purchase from 25/08/2025
A top service and price.
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Giampaolo D.
Rating: 5 out of 5
following a purchase from 12/08/2025
Good price, delivery to improve, I will reorder in two days
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Tranquillo T.
Rating: 5 out of 5
following a purchase from 25/08/2025
Reliable and precise in delivery
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Sylvain B.
Rating: 5 out of 5
following a purchase from 24/08/2025
Very satisfied
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Mireille B.
Rating: 5 out of 5
following a purchase from 24/08/2025
Perfect!
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JEAN PAUL D.
Rating: 3 out of 5
following a purchase from 23/08/2025
The manufacturer has changed its model. It was better before.
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Response from Europe Incontinence
Hello,

Thank you for your feedback, but we are sorry to hear about your dissatisfaction regarding the quality of the products you ordered.

Changes have indeed been made to improve the quality of the product.

Your feedback will be forwarded to the manufacturer.

We offer a wide range of brands and products so that you can find the product that suits you best. We invite you to test them and give us your feedback.

Best regards,
Europe Incontinence.
M
michelle B.
Rating: 5 out of 5
following a purchase from 22/08/2025
Fast enough in everything
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Jean-Michel F.
Rating: 5 out of 5
following a purchase from 23/08/2025
Very satisfied
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FRANCOISE I.
Rating: 5 out of 5
following a purchase from 22/08/2025
fast delivery, attentive customer service... everything is ok!
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Christian J.
Rating: 5 out of 5
following a purchase from 24/08/2025
Quick delivery and moderate prices, I recommend
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Nabil B.
Rating: 5 out of 5
following a purchase from 24/08/2025
We are satisfied.
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Eric P.
Rating: 5 out of 5
following a purchase from 24/08/2025
Order content
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Marisa R.
Rating: 5 out of 5
following a purchase from 22/08/2025
It has very good quality
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annie P.
Rating: 5 out of 5
following a purchase from 18/08/2025
Satisfactory order and delivery.
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NICOLE A.
Rating: 5 out of 5
following a purchase from 13/08/2025
Top quality. The prices too
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Karin M.
Rating: 3 out of 5
following a purchase from 21/08/2025
The package tracking was only possible up to the border. For a week, there was no information about the whereabouts of the package. The announced delivery date was not met.
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Response from Europe Incontinence
Good day,

We regret your dissatisfaction, which we can fully understand.

Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that such a situation does not occur again in the future. Unfortunately, we have no influence over the deliveries themselves, as it is an independent delivery service.

We would like to point out that you have the option to choose another transport service provider in the future, if you wish.

We apologize for the inconveniences, which are, however, beyond our control.

Best regards,
Europe Incontinence.
H
Helene C.
Rating: 5 out of 5
following a purchase from 22/08/2025
Perfect fast delivery
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Claus L.
Rating: 5 out of 5
following a purchase from 21/08/2025
All good
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Félix L.
Rating: 5 out of 5
following a purchase from 21/08/2025
Perfect
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JEAN J.
Rating: 5 out of 5
following a purchase from 21/08/2025
Everything is perfect A little extra would be to offer free samples with an order to try other products
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