Customers consistently highlight fast, reliable delivery and convenient fulfillment, with orders arriving on time and shipments processed quickly. They note specific strengths in product availability and accuracy, mentioning a wide selection, items matching descriptions, and products that meet their needs. The store also receives strong praise for service reliability and ease of ordering, including straightforward payments, professional packaging, and responsive, trustworthy support. Overall, the experience is described as seamless and dependable, with regular customers expressing continued trust and repeat purchases.
Delivery deadlines not respected, box, paying for discretion (too bad) and damaged upon arrival (this is the second time in a row that it arrives damaged), for the changes increasingly thin (too thin), next order I will take another model.
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Response from Europe Incontinence
Hello,
Thank you for your feedback, but we are sorry to hear about your dissatisfaction, which we completely understand.
Due to a large number of orders, we have accumulated some delays and we apologize for that.
We are doing everything possible to ensure that this kind of inconvenience does not happen again in the future.
As for the damaged boxes, a complaint will be forwarded to the transport company responsible for the damages caused.
Finally, regarding the changes, we will forward your comments to the concerned brand.
Feel free to try other brands that we offer and give us your feedback.
Best regards,
Europe Incontinence.
G
Gerard D.
Rating: 5 out of 5
following a purchase from 09/07/2025
Fast delivery.
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F
Florian J.
Rating: 5 out of 5
following a purchase from 08/07/2025
Yes
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J
Jeannine B.
Rating: 5 out of 5
following a purchase from 08/07/2025
Competitive prices and fast delivery times. I recommend.
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M
Manuel T.
Rating: 5 out of 5
following a purchase from 08/07/2025
This is the third time I place an order and as always it has arrived on time and in very good condition.
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F
François Z.
Rating: 5 out of 5
following a purchase from 08/07/2025
Quality service. Choice of products. Fair prices.
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M
Marie France C.
Rating: 5 out of 5
following a purchase from 06/07/2025
Very well
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T
Toni M.
Rating: 5 out of 5
following a purchase from 07/07/2025
Excellent ease of use.
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M
Monique C.
Rating: 5 out of 5
following a purchase from 07/07/2025
Everything is fine, thank you
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L
Laurence P.
Rating: 5 out of 5
following a purchase from 07/07/2025
Perfect as always. Why look elsewhere?
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N
Nathalie Z.
Rating: 5 out of 5
following a purchase from 06/07/2025
Fast delivery, information on the delivery day. Nothing to complain about.
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L
Lorine C.
Rating: 5 out of 5
following a purchase from 16/06/2025
Fast ordering and delivery. Products that meet the needs.
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A
Alain T.
Rating: 3 out of 5
following a purchase from 06/07/2025
Pickup point changed and forced to travel 20km instead of 1km. Not cool!!!
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Response from Europe Incontinence
Hello,
Thank you for your feedback, but we are sorry to hear about your dissatisfaction, which we completely understand.
The carrier was unable to deliver your package to the initial pickup point due to its temporary unavailability. They then dropped your package at the nearest pickup point.
Best regards,
Europe Incontinence.
M
Marie-Noëlle D.
Rating: 5 out of 5
following a purchase from 06/07/2025
Very good except for the discreet packaging paid 1.90 €. Everyone knew it was Tena written on the box. Being in an independent senior residence. Hello. The shame.
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P
Philippe S.
Rating: 5 out of 5
following a purchase from 06/07/2025
Serious, fast shipping
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S
Sabrina M.
Rating: 5 out of 5
following a purchase from 06/07/2025
-
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P
Philippe L.
Rating: 5 out of 5
following a purchase from 07/07/2025
GOOD
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C
Celine A.
Rating: 5 out of 5
following a purchase from 06/07/2025
Satisfied with my order
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R
Raanan B.
Rating: 5 out of 5
following a purchase from 05/07/2025
Fast and efficient. A small misunderstanding due to the reuse of boxes bearing a brand other than that of the ordered goods. It should be indicated on the box that it is reused and, if possible, display the brand of the contents.
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E
Elise L.
Rating: 5 out of 5
following a purchase from 06/07/2025
Ras
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Q
Queralt G.
Rating: 5 out of 5
following a purchase from 05/07/2025
All good
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S
Sophie M.
Rating: 5 out of 5
following a purchase from 05/07/2025
perfect
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M
Magali L.
Rating: 5 out of 5
following a purchase from 04/07/2025
Perfect
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E
Erick S.
Rating: 5 out of 5
following a purchase from 04/07/2025
perfect shave
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N
Nicole C.
Rating: 5 out of 5
following a purchase from 04/07/2025
Good products.
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J
Jose Vicente B.
Rating: 5 out of 5
following a purchase from 05/07/2025
Good price and quite fast shipping.
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E
Eduardo A.
Rating: 5 out of 5
following a purchase from 26/06/2025
Good products at reasonable prices and depending on the amount of the purchase, shipping can be free.
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P
Poul A.
Rating: 5 out of 5
following a purchase from 04/07/2025
So good
R
Romeo M.
Rating: 5 out of 5
following a purchase from 04/07/2025
Very satisfied
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E
Ethän F.
Rating: 5 out of 5
following a purchase from 04/07/2025
Fast delivery and we have a good value for money.
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A
Adjoua Ramou K.
Rating: 5 out of 5
following a purchase from 03/07/2025
9/10
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Y
Yolande S.
Rating: 5 out of 5
following a purchase from 04/07/2025
5/5
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M
Marie Jeanne M.
Rating: 5 out of 5
following a purchase from 02/07/2025
VERY FAST; GREAT CHOICE REASONABLE PRICE THE DESCRIPTION IS SOMETIMES TOO BRIEF
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E
Eda B.
Rating: 5 out of 5
following a purchase from 01/07/2025
It's okay
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M
María Josefa G.
Rating: 5 out of 5
following a purchase from 04/07/2025
All good.
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G
Gilbert P.
Rating: 5 out of 5
following a purchase from 03/07/2025
Very good product, fast delivery
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T
Thierry D.
Rating: 5 out of 5
following a purchase from 03/07/2025
Fast service. Many types of adhesive diapers at attractive prices.
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P
Paulette G.
Rating: 5 out of 5
following a purchase from 18/06/2025
Very well I am satisfied with the order and delivery.
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I
Inmaculada G.
Rating: 5 out of 5
following a purchase from 29/06/2025
Hello. Everything is fine, the only thing is that they do not offer the option for home delivery and you have to pick up the package at a delivery point, other than that everything is perfect. Thank you
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A
Ana Belen R.
Rating: 5 out of 5
following a purchase from 01/07/2025
Very good
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