9.4/10
★★★★★
based on 1910 reviews published

Latest customer reviews

5 /5
★★★★★

Everything went well except for the delivery delay. Would it be possible to limit the plastic that surrounds the boxes? It's very annoying to remove.

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Pierrette L.
purchased on 19/08/2025
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Answer from Europe Incontinence
Hello,

Thank you for your feedback.

Our logistics service sometimes uses this plastic to cushion the boxes so that the goods are well protected during transport.

If you would like to no longer have plastic in your packages, you can notify us in the message of your next orders.

Best regards,
Europe Incontinence.
5 /5
★★★★★

Very well

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Frédéric R.
purchased on 19/08/2025
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5 /5
★★★★★

They are the only ones that offer small size water diapers for children up to 11 years old. They are serious and fast.

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Virginia M.
purchased on 17/08/2025
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5 /5
★★★★★

-

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Yamina R.
purchased on 15/08/2025
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5 /5
★★★★★

Perfect

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Delphine M.
purchased on 17/08/2025
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5 /5
★★★★★

Fast delivery serious site

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Danielle C.
purchased on 14/08/2025
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5 /5
★★★★★

Transaction without problems

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Antonio V.
purchased on 16/08/2025
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5 /5
★★★★★

Serious and fast site

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Picou J.
purchased on 18/08/2025
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5 /5
★★★★★

Easy order on the site, fast delivery.

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Jean Yves G.
purchased on 18/08/2025
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1 /5
★☆☆☆☆

I have bought five packages on different occasions and I have not received any type of discount

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Jose L.
purchased on 17/08/2025
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Answer from Europe Incontinence
Dear customer,

Thank you for your email. We already offer very competitive and advantageous prices to our customers. Additionally, we offer you an additional 5% discount on our competitive prices if you buy by the box, as well as a 10% discount if you buy two boxes.

Our delivery policy also benefits you, as we offer delivery from a certain purchase amount.
Therefore, unfortunately, it is impossible for us to offer additional discounts if we want to maintain our current level of quality and, above all, to be able to offer free shipping of the goods.

However, we inform you that we are studying the possibility of implementing a loyalty system that will allow you to obtain some specific discounts in the future.
We hope you understand our position and we remain at your disposal for any additional information.

Sincerely,
Europe Incontinence.
5 /5
★★★★★

In the delivery times, well done

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Jeanmarie D.
purchased on 16/08/2025
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5 /5
★★★★★

I have been ordering regularly for years, everything always goes well, nothing to report.

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Joel M.
purchased on 17/08/2025
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5 /5
★★★★★

I think the service could be a little faster.

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Antonio M.
purchased on 15/08/2025
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5 /5
★★★★★

It's always perfect, from the order (the prices, the choice) to having delivery.

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Patrick G.
purchased on 16/08/2025
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5 /5
★★★★★

Everything is perfect. Very fast and precise in deliveries

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Tienno P.
purchased on 16/08/2025
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5 /5
★★★★★

The clothes are a guarantee

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Maurizio V.
purchased on 15/08/2025
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1 /5
★☆☆☆☆

No, I haven't even received my order

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Lacroix M.
purchased on 14/08/2025
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Answer from Europe Incontinence
Hello,

We are sorry to hear that you have not received your order.

Your package is indeed marked as delivered according to the carrier. An investigation has been launched and we are waiting for a response from the carrier. As soon as we hear back from them, we will keep you informed.

We apologize for the inconvenience caused, although it is beyond our control.

Best regards,
Europe Incontinence.
5 /5
★★★★★

Very satisfied, as usual

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Jean-louis P.
purchased on 14/08/2025
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5 /5
★★★★★

No problem

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André W.
purchased on 14/08/2025
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5 /5
★★★★★

As usual, fast shipping and excellent packaging

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Giovanni Angelo L.
purchased on 13/08/2025
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5 /5
★★★★★

Good service!

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Christian S.
purchased on 14/08/2025
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5 /5
★★★★★

-

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Monique B.
purchased on 15/08/2025
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5 /5
★★★★★

I have been buying from them for months now and I am very satisfied.

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Maria Rosaria F.
purchased on 29/07/2025
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5 /5
★★★★★

Very good

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Valérie B.
purchased on 28/07/2025
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5 /5
★★★★★

VERY SATISFIED WITH THE PRODUCT AND WITH THE MANAGEMENT FOR ITS SHIPPING.

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JosÉ Julio A.
purchased on 14/08/2025
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3 /5
★★★☆☆

Package received intact and well sealed, the items correspond to my order. However, please announce delivery dates that you can meet, package expected between August 14 and 16, but received on the 19!!!

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Rémi B.
purchased on 11/08/2025
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Answer from Europe Incontinence
Hello,

We are sorry to hear about your dissatisfaction, which we completely understand.

Your complaint will be forwarded to the carrier responsible for the delivery of your package, in the hope that this kind of situation does not happen again in the future. Unfortunately, we do not have control over the deliveries themselves, as it is an independent delivery service.

We inform you that in the future, you have the option to choose another carrier if you wish.

We apologize for the inconvenience caused, although it is independent of our will.

Best regards,
Europe Incontinence.
5 /5
★★★★★

Great online store! Fast shipping, low prices, and well-packed products. Highly recommend!

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Lukasz K.
purchased on 13/08/2025
5 /5
★★★★★

I am satisfied

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Adjoua Ramou K.
purchased on 13/08/2025
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5 /5
★★★★★

In line with what I expected

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Sebastien S.
purchased on 12/08/2025
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5 /5
★★★★★

Very satisfied, I have been using this product for 5 years now, but I have always paid quite a lot. Now that I have found you, I won't let go of you! Thank you.

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Danillou P.
purchased on 12/08/2025
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5 /5
★★★★★

Everything is correct... Very well we will try other formats based on my father's needs

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Isabel A.
purchased on 13/08/2025
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5 /5
★★★★★

Perfect in every way

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Martine L.
purchased on 12/08/2025
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5 /5
★★★★★

Very good layer

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Thierry B.
purchased on 13/08/2025
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5 /5
★★★★★

Alles in Ordnung, schnell und zuverlässig!

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Gabi L.
purchased on 12/08/2025
2 /5
★★☆☆☆

Money for undelivered goods still not received!!! Received item is fine.

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Marleen C.
purchased on 04/08/2025
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Answer from Europe Incontinence
Dear,

We are sorry to hear that you are dissatisfied, which we fully understand.

During this summer holiday, our accounting department, which is currently operating with fewer staff, has indeed fallen behind. We have prioritized your refund so that it can be processed as quickly as possible.

We apologize for the inconvenience, even though this is beyond our control.

Best regards,
Europe Incontinence.
5 /5
★★★★★

Kindly, if you could check because the order was for 45 packages but unfortunately only 39 arrived in the shipments, 6 are missing. Thank you very much.

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Giuseppe P.
purchased on 10/08/2025
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5 /5
★★★★★

WHEN A SELLER, SUCH AS EUROPE INCONTINENCE, NOT ONLY OFFERS YOU A VARIETY OF PRODUCTS AT COMPETITIVE PRICES BUT ALSO RESPECTS AND FOLLOWS THE CLIENTELE WITH GREAT HUMAN AND PROFESSIONAL HONESTY, YOU FEEL GUARANTEED AND HONORED TO KNOW AND PURCHASE FROM THEM.

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Vittorio P.
purchased on 04/08/2025
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5 /5
★★★★★

T. well as usual

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Max G.
purchased on 10/08/2025
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5 /5
★★★★★

Fast site and products at the best price

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Sylvie Et Pascal G.
purchased on 11/08/2025
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1 /5
★☆☆☆☆

I have not received the order, and I don't even know if I will be refunded. The order was placed on 08/08/25 and today, 22/08/25, I still have neither order nor package. I do not recommend this store.

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Isabel A.
purchased on 08/08/2025
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Answer from Europe Incontinence
Good morning,

We regret that you are not satisfied, we completely understand your dissatisfaction.

After investigating the matter, it seems that the transport company has lost your package.

Therefore, we will proceed with the refund of your order as soon as possible, as you have requested via email.

We ask you to forgive us for this inconvenience, which is beyond our control.

Sincerely,
Europe Incontinence.