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J
Rating: 5 out of 5
Very good, product as described, fast delivery.
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Customer reviews of Europe Incontinence
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 3 240 published reviews
Summary of reviews
The store consistently delivers fast and punctual service, with multiple mentions of quick delivery, on-time shipments, and packages arriving in good condition. Customers repeatedly highlight reliable ordering experiences, smooth checkout, and well-packaged products that meet expectations and descriptions. The product selection is praised for reasonable prices and good quality, with many noting repeat purchases, ongoing satisfaction, and willingness to recommend the store. Excellent customer service and clear communication about the journey of packages are also positively emphasized, contributing to a strong overall trust in the store.
All reviews
B
Rating: 5 out of 5
Very good, thank you
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C
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
Fast delivery and as described
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A
Rating: 5 out of 5
Completely satisfied with "Europe Incontinence"
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M
Rating: 5 out of 5
super fast and always top-notch
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B
Rating: 5 out of 5
Jeg er meget tilfreds med service, levering og varens kvalitet. Glad for at have fundet de bleer jeg har brug for . tak
M
Rating: 5 out of 5
Good product
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B
Rating: 5 out of 5
Satisfied with the reaming trials
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C
Rating: 5 out of 5
Très bien
E
Rating: 5 out of 5
No problem
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P
Rating: 5 out of 5
Y
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C
Rating: 5 out of 5
Shipping speed
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A
Rating: 5 out of 5
OK
D
Rating: 5 out of 5
Everything went well!
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J
Rating: 5 out of 5
Always at the best price and shipping
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F
Rating: 5 out of 5
parfait
J
Rating: 5 out of 5
Very fast delivery!
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M
Rating: 5 out of 5
Order went smoothing. Pricing is good. I appreciate that there are greater discounts when buying higher volume, but that it is still possible to buy single packages as well. Good experience overall and would recommend the site.
M
Rating: 5 out of 5
GOOD
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H
Rating: 5 out of 5
Perfect as usual
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F
Rating: 5 out of 5
Quality product and delivery
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L
Rating: 3 out of 5
The order took almost a week to arrive
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Response from Europe Incontinence
Hello,
We are sorry to hear that your order took 6 days to be delivered. After checking, we confirm that we dispatched your order on 24/09 from our warehouse on the same day, but we can see that Mondial Relay experienced an unusually long delay in delivering your parcel.
Please accept our apologies for the inconvenience, even though it was beyond our control.
Kind regards,
Your Europe Incontinence team
We are sorry to hear that your order took 6 days to be delivered. After checking, we confirm that we dispatched your order on 24/09 from our warehouse on the same day, but we can see that Mondial Relay experienced an unusually long delay in delivering your parcel.
Please accept our apologies for the inconvenience, even though it was beyond our control.
Kind regards,
Your Europe Incontinence team
S
Rating: 5 out of 5
Always on time, and the quality of the products at a fair price in volume. Thanks to DPD for delivery to the door despite the heavy weight of the order.
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B
Rating: 5 out of 5
Good product, easy to order and very good delivery time
E
Rating: 5 out of 5
A discount code would sometimes be welcome
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C
Rating: 5 out of 5
Perfect
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O
Rating: 5 out of 5
perfect thank you
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A
Rating: 1 out of 5
I paid for home delivery, but I didn't receive my order at home.
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Response from Europe Incontinence
Hello Amira,
We are sincerely sorry to hear that you did not receive your order at home. Your satisfaction is very important to us. Please contact our customer service team so we can clarify the situation together. At first glance, the parcel appears to have been delivered to a collection point after an unsuccessful home delivery attempt.
Kind regards,
Your Europe Incontinence team
We are sincerely sorry to hear that you did not receive your order at home. Your satisfaction is very important to us. Please contact our customer service team so we can clarify the situation together. At first glance, the parcel appears to have been delivered to a collection point after an unsuccessful home delivery attempt.
Kind regards,
Your Europe Incontinence team
S
Rating: 2 out of 5
When I order, international delivery takes too long.
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Response from Europe Incontinence
Hello Sofia,
We are sorry to hear that you experienced longer delivery times than expected. We do our best to provide quality service and would be happy to discuss your situation privately to better understand it and find a solution.
Kind regards,
Your Europe Incontinence team
We are sorry to hear that you experienced longer delivery times than expected. We do our best to provide quality service and would be happy to discuss your situation privately to better understand it and find a solution.
Kind regards,
Your Europe Incontinence team
F
Rating: 5 out of 5
VERY GOOD
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M
Rating: 5 out of 5
ras
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G
Rating: 5 out of 5
Great
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K
Rating: 5 out of 5
Fast delivered
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H
Rating: 5 out of 5
Product quality and fast delivery
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W
Rating: 5 out of 5
All good, thank you
C
Rating: 1 out of 5
Unfortunately, there was no flexibility regarding the return of an unused item. The risk of sending it back at my own expense and then possibly having to pay for its return or disposal was also too high.
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Response from Europe Incontinence
Dear Christian,
Thank you very much for your feedback. We are sorry to hear that you are dissatisfied with our returns process. Your satisfaction matters to us, and we would be pleased if you could contact us directly so that we can find a solution.
Kind regards,
The Europe Incontinence Team
Thank you very much for your feedback. We are sorry to hear that you are dissatisfied with our returns process. Your satisfaction matters to us, and we would be pleased if you could contact us directly so that we can find a solution.
Kind regards,
The Europe Incontinence Team
M
Rating: 1 out of 5
I asked for the product description to include the number of diapers per pack, and they replied saying that it wasn't possible.
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Response from Europe Incontinence
Hello Maria Irene Tomé,
We sincerely regret that your experience did not meet your expectations. We understand the importance of having clear information about our products and would like to address your dissatisfaction.
Could you please explain in detail again the problem you encountered?
Kind regards,
The Europe Incontinence Team
We sincerely regret that your experience did not meet your expectations. We understand the importance of having clear information about our products and would like to address your dissatisfaction.
Could you please explain in detail again the problem you encountered?
Kind regards,
The Europe Incontinence Team
C
Rating: 5 out of 5
VERY SATISFIED
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P
Rating: 5 out of 5
Perfect, very easy order on the site and very fast delivery.
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