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V
Rating: 4 out of 5
Nice fabric, very good quality, fair price, just a little long for delivery (10 days)
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Customer reviews of Evedeco
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 814 published reviews
Summary of reviews
Evedeco delivers consistently fast and reliable service, with many customers noting quick, well-packaged shipping and orders arriving promptly. The store is praised for its attentive, professional team, helpful advice, and responsive communication that enhances the purchasing experience. Customers repeatedly commend the quality of fabrics and finished products, along with easy ordering, extensive fabric choices, free samples, and accurate representations of items online. Overall, shoppers highlight dependable delivery, supportive service, and high-quality, well-made curtains and accessories.
Reviews 2 and 4 stars
Reset filtersM
Rating: 4 out of 5
Delivery time a bit long but I got the information during my call
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E
Rating: 4 out of 5
shipping speed - attention to delivery: the 1.80 of fabric was slipped into the small mailbox and therefore the package is somewhat wrinkled
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P
Rating: 4 out of 5
Nice product
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Response from Evedeco
Thank you for this lovely feedback!
B
Rating: 4 out of 5
Sample of fabric sent quickly and of a significant size. The price per meter was unfortunately more expensive than a competitor...
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Response from Evedeco
Thank you for taking the time to share your feedback. We understand your comment regarding the prices. Please know that we always do our best to offer fair rates, taking into account the quality of the fabrics and the French craftsmanship carried out in our workshop.
Regarding the fabrics, some of our competitors buy a few pieces of fabric in bulk to resell them at discounted prices; given the great diversity we offer, this is not a business practice we can consider.
In this type of situation, please do not hesitate to contact us directly: this allows us to study your request together and see if we can get closer to the price observed elsewhere, or at least find a balanced solution.
Our main goal remains your satisfaction and the possibility of supporting you as best as we can in your decoration project.
Have a nice day.
Regarding the fabrics, some of our competitors buy a few pieces of fabric in bulk to resell them at discounted prices; given the great diversity we offer, this is not a business practice we can consider.
In this type of situation, please do not hesitate to contact us directly: this allows us to study your request together and see if we can get closer to the price observed elsewhere, or at least find a balanced solution.
Our main goal remains your satisfaction and the possibility of supporting you as best as we can in your decoration project.
Have a nice day.
F
Rating: 4 out of 5
Deadline met and product compliant
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A
Rating: 4 out of 5
Pleasant communication and I am eagerly awaiting my order.
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I
Rating: 4 out of 5
Information obtained very quickly, professional and friendly exchanges, but the price remains high.
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M
Rating: 4 out of 5
It's a shame that the color of the sheets I had chosen was ultimately not available, what a disappointment! My order took a very long time to arrive.
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Response from Evedeco
You are absolutely right, and we fully understand your disappointment. Your order took a long time to arrive, and the color you chose was ultimately not available, which is not normal.
J
Rating: 4 out of 5
Trouble-free reception
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F
Rating: 4 out of 5
very good follow-up - very responsive site - very satisfied
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D
Rating: 4 out of 5
Good follow-up and advice with a focus on customer satisfaction. If necessary, call customer to confirm choices and validate order. Prices a little high.
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M
Rating: 4 out of 5
The staff are attentive and efficient, even in the case of minor errors.
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P
Rating: 4 out of 5
Respectful delivery. Very good quality. Thank you
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Response from Evedeco
Thank you for your positive feedback! Have a nice day!
G
Rating: 4 out of 5
Satisfied, although I found it cheaper on another site, but too late.
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Response from Evedeco
Dear Ghislaine
Thank you very much for your feedback. We are pleased that you are satisfied with our bedspread. We understand that you have found a similar product at a lower price elsewhere.
As a small business, our prices may sometimes differ from those of larger companies, as we do not have access to the same pricing conditions or supplier discounts. Nevertheless, we do our best to offer quality products with personalized service.
We understand that you may be a little disappointed, but we want to reassure you: it's absolutely not our intention for you to feel short-changed.
Have a nice day ☀
Thank you very much for your feedback. We are pleased that you are satisfied with our bedspread. We understand that you have found a similar product at a lower price elsewhere.
As a small business, our prices may sometimes differ from those of larger companies, as we do not have access to the same pricing conditions or supplier discounts. Nevertheless, we do our best to offer quality products with personalized service.
We understand that you may be a little disappointed, but we want to reassure you: it's absolutely not our intention for you to feel short-changed.
Have a nice day ☀
M
Rating: 4 out of 5
Perfect
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Response from Evedeco
Thank you for your review, Michèle. We are delighted that you have enjoyed our Evedeco site. We will continue to do our best to provide you with quality service. We hope to see you soon!
M
Rating: 4 out of 5
CLEAR
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K
Rating: 4 out of 5
Good service, fast and personalized. Samples are large enough to project.
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C
Rating: 4 out of 5
Fast delivery and the 6 samples are great. I only gave them 4 stars because one sample was the wrong reference.
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N
Rating: 4 out of 5
Very good, fast delivery, careful packaging. The only drawbacks are that the fabric should have been stapled rather than tied, which would not damage the fabric, and a little note about right sides together would have been nice. But otherwise, I recommend without a doubt! 👍
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A
Rating: 4 out of 5
Samples received quickly Large enough to give an idea of the result I am satisfied
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Response from Evedeco
Thank you very much for your feedback. We are glad that you are satisfied and that the samples were useful to you. We hope you have many more good experiences with Evedeco.
P
Rating: 4 out of 5
Quality fabrics and fast shipping. Good, but still a bit expensive.
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Response from Evedeco
Thank you very much for your feedback, Pascale! We always work to offer quality fabrics and fast shipping at a fair price. We also try to offer you extra benefits to make it a pleasant experience. We hope you find the products we offer to suit your taste and budget.
B
Rating: 4 out of 5
Nice article but expensive
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J
Rating: 4 out of 5
Everything was perfect
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J
Rating: 2 out of 5
Excellent quality products at attractive prices. On the other hand, the logistics do not follow: - the carrier indicated on the automatic acknowledgement of receipt, during the online purchase, is not the right one (DPD and not Colissimo): problem of configuration of the tool "Orders" of the merchant site. - the tracking number of the parcel is neither on the automatic acknowledgement of receipt generated by Evedeco, nor on the order in the customer account on the Evedeco website. It took me a long time to get it, and to contact the carrier myself. - The carrier had not even informed me that he could not deliver the package because he found the door closed - but I had indicated my phone number on the order. The carrier, once contacted, told me that my phone number had never been given to him by the seller and that this was the reason why I was not contacted when the delivery proved impossible. - The carrier does not offer delivery in a relay point, which is a source of additional complications. On the positive side, Evedeco very kindly and quickly contacted the wholesaler from whom the package had left. However, there are obviously systemic problems to be solved at the logistical level, either at the seller's, or at the carrier's, or both.
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Response from Evedeco
Hello, thank you for your opinion which also allows us to move forward on the defective points. Indeed the announced carrier is colissimo but according to the conditioning of the parcel (roll for ex) we are obliged to modify the carrier. DPD should have redirected your package in a relay point but they did not offer this option at the right time, we were able to solve the problem and everything went very well but we are still sorry for this delay in delivery. Thank you for having chosen l'Atelier d'Eve. With pleasure
R
Rating: 4 out of 5
a little disappointed on the quality of the bed cover not thick enough
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J
Rating: 4 out of 5
A long delay announced because of the summer vacations... My order arrived the day it was placed and I am fully satisfied.
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C
Rating: 4 out of 5
Beautiful fabric fast delivery Everything is fine
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M
Rating: 4 out of 5
Clear site, beautiful products. Fast delivery.
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M
Rating: 4 out of 5
Product conforms, deadline respected, good purchase
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R
Rating: 2 out of 5
Package delivered quickly but only in bulk plastic ....
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Response from Evedeco
Hello,
Thank you for your feedback, we are sorry to hear about your dissatisfaction. Some products that are not in stock are shipped directly from our supplier to ensure fast delivery. We are working with them to improve the shipping because we know that it is our image that is affected when it is not satisfactory and we sometimes have difficulty to be heard.
Thank you
Beautiful day
L'Atelier d'Eve
Thank you for your feedback, we are sorry to hear about your dissatisfaction. Some products that are not in stock are shipped directly from our supplier to ensure fast delivery. We are working with them to improve the shipping because we know that it is our image that is affected when it is not satisfactory and we sometimes have difficulty to be heard.
Thank you
Beautiful day
L'Atelier d'Eve
M
Rating: 4 out of 5
Fast shipping. Good size samples to make a choice.
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S
Rating: 4 out of 5
Evedéco is the only online store where I found the reference I was looking for. The shipping was fast and very accurate. The only thing missing (but really missing when it comes to an online purchase) is the possibility to receive a sample before the purchase.
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B
Rating: 4 out of 5
Satisfied to have received the sample but I'm not following up.
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R
Rating: 4 out of 5
Very pleasant and efficient service. Was contacted by phone to ensure my order would be sent and the process. Delivered super quickly .. from placing order to receiving shipment 5 days ( from France to London) Would definitely recommend. Very professional service .. thank you!
M
Rating: 4 out of 5
I think the item purchased is of good quality
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M
Rating: 4 out of 5
Great! Responsive and good.
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L
Rating: 2 out of 5
The delivery was very fast, but I was very disappointed: the colours of the fabrics received are very pale compared to your photos (which are perhaps too "photoshopped". It's a shame. It doesn't fit.
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Response from Evedeco
Hello,
Sorry that it does not suit you, we try that our photos stick as well as possible to the reality of the fabric but some times the materials do not allow us an optimal rendering and the various settings of the computer screens do not facilitate the task ;)
We are working to improve this and that's why we have set up a sample service.
Maybe see you soon on our online shop
Happy holidays
Sorry that it does not suit you, we try that our photos stick as well as possible to the reality of the fabric but some times the materials do not allow us an optimal rendering and the various settings of the computer screens do not facilitate the task ;)
We are working to improve this and that's why we have set up a sample service.
Maybe see you soon on our online shop
Happy holidays
N
Rating: 4 out of 5
I am completely satisfied with the delivery time and the quality of my purchase
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C
Rating: 4 out of 5
Very good contact Good advice and very responsive
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