/10
★★★★★
based on 3993 reviews published
★★★★★
based on 3993 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I ordered a padel racket cover and was delivered a tennis one!!
Frederic F.
purchased on 21/06/2024
Translated review
Answer from Extreme Tennis
Hello Sir,
Thank you for taking the time to share your feedback with us. We are sorry that the cover does not meet your expectations. However, we confirm that the Wilson Performance cover you ordered is indeed a tennis cover. We will ensure that this is clearly specified on the product sheet. Thank you for your understanding and we wish you an excellent day.
Sportingly,
Extreme Tennis
Thank you for taking the time to share your feedback with us. We are sorry that the cover does not meet your expectations. However, we confirm that the Wilson Performance cover you ordered is indeed a tennis cover. We will ensure that this is clearly specified on the product sheet. Thank you for your understanding and we wish you an excellent day.
Sportingly,
Extreme Tennis
1
/5
★☆☆☆☆
Urgent stringing for me arrived a week late
Johan C.
purchased on 01/09/2022
Translated review
Answer from Extreme Tennis
Hello sir,
We are sorry if the delivery time was not respected. You ordered on Thursday around 7 PM, the package was shipped the next day as agreed and the tracking indicates delivery in the mailbox on Wednesday, September 7. You should have been delivered on Monday but indeed the tracking indicates: An error occurred in the delivery of your package. We are doing everything possible to get it back on track.
Sorry for this incident beyond your control and which does not reflect the quality of our services. Have a good day and thank you for your understanding.
We are sorry if the delivery time was not respected. You ordered on Thursday around 7 PM, the package was shipped the next day as agreed and the tracking indicates delivery in the mailbox on Wednesday, September 7. You should have been delivered on Monday but indeed the tracking indicates: An error occurred in the delivery of your package. We are doing everything possible to get it back on track.
Sorry for this incident beyond your control and which does not reflect the quality of our services. Have a good day and thank you for your understanding.
1
/5
★☆☆☆☆
The delivery times displayed at the time of ordering are misleading.
Zohair K.
purchased on 28/06/2022
Translated review
Answer from Extreme Tennis
Hello, thank you for your trust and your feedback. We are sorry that the carrier did not respect the delivery times. Please know that we do everything possible to select reliable carriers, both in terms of timing and shipping quality. Do not hesitate to contact us if you wish to reorder, we will offer you a commercial gesture for this inconvenience. Have a nice day. Bertrand, e-commerce manager at Extreme Tennis / Extreme Padel