Customer reviews of Faire-livrer-des-fleurs

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9,0 /10
Overall rating: 9,0 out of 10
Based on 351 published reviews
5 270 77% 4 39 11% 3 13 4% 2 12 3% 1 17 5%

Summary of reviews

Flowers and plants are frequently noted for their freshness and visual appeal, with many customers highlighting the beauty of the bouquets received. Timely delivery is consistently praised, as recipients often mention that their orders arrived exactly when promised, contributing to the overall positive experience. The ordering process is described as straightforward, with efficient tracking and prompt communication from customer service, which enhances the ease of purchasing.

Reviews 2 and 4 stars

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L
laurent B.
Rating: 2 out of 5
following a purchase from 12/02/2026
The bouquet of flowers is expensive for the service paid, 6 tulips and 5 roses for €48 and on the message to add, more than half of it was missing.
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Peter S.
Rating: 4 out of 5
following a purchase from 12/12/2025
Needed more information about the despatch and the estimated time of delivery on the delivery day.Ordering was good and the flowers were lovely
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Judith M.
Rating: 2 out of 5
following a purchase from 23/07/2025
Marvellous, very beautiful flowers the recipient was very happy
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Mela L.
Rating: 4 out of 5
following a purchase from 27/03/2025
It went well, delivery on time. Easy remote ordering and delivery overseas without any issues. A reliable and efficient service.
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Christian G.
Rating: 4 out of 5
following a purchase from 14/03/2025
I have ordered this bouquet several times and I was always very satisfied with the quality of the flowers and the volume of the 'generous' model. This time I was disappointed by the size. The bouquet was not as 'generous' as usual.
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Ronald . K.
Rating: 4 out of 5
following a purchase from 05/01/2025
delivered on time
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PHILIPPE G.
Rating: 4 out of 5
following a purchase from 05/07/2024
flowers received nickel by cons date not respected received Monday day of mourning to Saturday but it was not too annoying
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Response from Faire-livrer-des-fleurs
Hello, our florist in charge of the bereavement has been instructed by the funeral directors to group together the delivery of all the flowers on Mondays.
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Laurie M.
Rating: 4 out of 5
following a purchase from 03/07/2024
delivery problem solved very quickly
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Clarisse D.
Rating: 2 out of 5
following a purchase from 08/06/2024
No photo. No delivery notice. For a funeral, it's hard to know if the flowers have arrived.
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Response from Faire-livrer-des-fleurs
Hello We are sorry that our florist did not send you the photo, with our regrets. However, the delivery confirmation e-mail has been sent to you.
J
Jean-Marc F.
Rating: 2 out of 5
following a purchase from 25/05/2024
Not multicolored. Red flowers and some greenery. 4 or 5 gerberas with 2 branches of mini roses. Expensive for over 40 euros
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Response from Faire-livrer-des-fleurs
Hello the bouquet ordered is 29.00€ and not 40€, our florists do their best with the budget conceded. We remain at your disposal so that you send us a photo of the bouquet if you wish to open a file of reclalamtion, very cordially
M
marie L.
Rating: 4 out of 5
following a purchase from 03/12/2023
Convenient, delivery made as described Beautiful bouquet But ... a little expensive
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Guillaume G.
Rating: 4 out of 5
following a purchase from 03/11/2023
The bouquet arrived on time and was apparently pretty, thank you! If I had to say something, it's about the price of delivery which I find excessively expensive considering the distance: from Cannes to Cannes: 12.50€!
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alain G.
Rating: 2 out of 5
following a purchase from 27/10/2023
There was no way of knowing whether the bouquet had been delivered. If so, there was no note to accompany the bouquet. Not really great
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Response from Faire-livrer-des-fleurs
Hello, your order has been delivered, the message card was included with the order because without it, our operator cannot deliver the composition as it does not have the name of the deceased. Please note that the Pompes Funèbres collects the message cards and gives them to the families.
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Beverly L.
Rating: 4 out of 5
following a purchase from 12/09/2023
Very pleased the flowers were lovely
B
Beatrice G.
Rating: 4 out of 5
following a purchase from 06/04/2023
Very good
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Françoise B.
Rating: 2 out of 5
following a purchase from 16/03/2023
Paying a lot of money for a little bouq
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Response from Faire-livrer-des-fleurs
Hello, we are surprised by your comment, indeed you ordered a sheaf at 80.00€. If however you wish it thank you to send us a photograph of the sheaf so that we can check the conformity. Sincerely
V
VALERIE U.
Rating: 2 out of 5
following a purchase from 09/03/2023
Very small bouquet for the price
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Response from Faire-livrer-des-fleurs
Good evening

we are sorry if you were disappointed with the service, would you have in your pssession the photo of the bouquet so that we can open a file of reclamation in your favor. In the expectation well cordially the service customers
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Sylviane M.
Rating: 4 out of 5
following a purchase from 13/03/2023
I’m satisfied with the service. Merci beaucoup de ce service
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Caroline D.
Rating: 4 out of 5
following a purchase from 16/02/2023
Too bad we didn't receive the photo of our shipment. Otherwise everything went well.
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Olari K.
Rating: 4 out of 5
following a purchase from 06/10/2022
Perfect. French is good, but deliveryman could talk English as well!
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YVELLE B.
Rating: 4 out of 5
following a purchase from 01/09/2022
Very good professionals, responsive and attentive to the customer
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Marie-Pierre D.
Rating: 4 out of 5
following a purchase from 02/08/2022
I was not there for the delivery so I can't say anything about it. However, I appreciated the photo of the bouquet sent just before the delivery
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Michèle P.
Rating: 4 out of 5
following a purchase from 02/08/2022
Friendly and efficient
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Julie R.
Rating: 4 out of 5
following a purchase from 13/06/2022
Excellent! Merci!
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Sarah F.
Rating: 4 out of 5
following a purchase from 28/03/2022
Very impressive bunch of flowers, although delivered a couple of days early
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Patrick P.
Rating: 4 out of 5
following a purchase from 11/03/2022
Missing a message when delivered
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Pauline H.
Rating: 4 out of 5
following a purchase from 25/02/2022
We worried that the location we sent to in very rural France might prove a problem but all went to plan!
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Gaelle P.
Rating: 4 out of 5
following a purchase from 02/11/2021
Fast delivery. It would be nice to receive a picture of the delivered bouquet.
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JACQUELINE E.
Rating: 2 out of 5
The order was very disappointing because the posey was significantly smaller than the picture on line. It was 50€. I shall not use them again.
Response from Faire-livrer-des-fleurs
Good evening

We are sorry that you are disappointed with the delivery made by our florist, you can send us a complaint with the photo of the product so that we can verify the elements making your dissatisfaction. Regards
J
jean-pierre M.
Rating: 2 out of 5
I have to say that I am very pleased with the service and the quality of the bouquet.
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Response from Faire-livrer-des-fleurs
We are sorry if the delivery was not up to your expectation, thank you to send us the picture so that we can open a complaint file. In the meantime, the customer service
L
Laurine L.
Rating: 4 out of 5
following a purchase from 04/05/2021
The bouquet was beautiful but a little disappointed on the card with the little note
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Amicale C.
Rating: 4 out of 5
following a purchase from 28/04/2021
Serious site. Delivery made on time and on the day planned
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Florence P.
Rating: 4 out of 5
following a purchase from 13/02/2021
Very nice composition💐 delivered on time. Too bad the message that accompanied it was not transmitted😕 As a result I only put sue4/5
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Chantal L.
Rating: 4 out of 5
following a purchase from 17/12/2020
Flowers delivered on time, beautiful arrangement
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Geneviève L.
Rating: 4 out of 5
following a purchase from 08/11/2020
In view of a photo (not being on site) the r aquette was well with the model
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Dominique L.
Rating: 4 out of 5
following a purchase from 18/09/2020
The delivery is in order, the telephone reception is friendly and efficient. On the other hand, the indications on the site are not clear.
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Danielle R.
Rating: 2 out of 5
following a purchase from 12/08/2020
No news of the delivery. As this is a distant funeral, perhaps I will have a late return? the florist who provides the service could take a photo of the bouquet at the place of delivery with the date and time with the means available to us in our time...
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Response from Faire-livrer-des-fleurs
Hello, the status of your order is visible on our site, if you wanted a photo of the delivery it was enough to make the request when you ordered. We remain at your entire disposal.
C
Cedric E.
Rating: 4 out of 5
following a purchase from 19/05/2020
The courier in Paris has a lot of problems to keep the delivery schedule
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Luc D.
Rating: 2 out of 5
following a purchase from 28/04/2020
I ordered a bouquet with lily of the valley and I received the bouquet without lily of the valley and with faded daisies, I am very disappointed
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Response from Faire-livrer-des-fleurs
Dear Customer, if the delivery made by our florist is not in conformity, please send us a picture of it so that we can process your complaint. We look forward to hearing from you.
L
leslie N.
Rating: 4 out of 5
following a purchase from 29/04/2020
Great! Delivered on time. A little disappointed with the size of the plant, I ordered a larger pot of lily of the valley.
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