Customer reviews of Faire-livrer-des-fleurs

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 353 published reviews
5 272 77% 4 39 11% 3 13 4% 2 12 3% 1 17 5%

Summary of reviews

The service shines with reliable, timely delivery and careful handling of orders, with many customers noting delivery on time and bouquets arriving as pictured or as requested. The range of positive experiences highlights attentive customer service, clear order tracking, and responsiveness, including quick problem-solving and helpful guidance when needed. Customers repeatedly praise beautiful, fresh flowers and well-chosen compositions, with recipients often expressing happiness and gratitude for timely gifts. The ordering process is described as simple and efficient, with several mentions of easy remote ordering, helpful communication, and reliable delivery for ceremonies and special occasions.

Reviews 2 and 4 stars

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C
Corinne B.
Rating: 4 out of 5
following a purchase from 25/04/2020
The configuration of the homepage is not clear enough. It should be possible to easily indicate the name and address of the sender Invoice address But also the address and name of the person who will receive the bouquet.... it is not necessarily the same personw
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Response from Faire-livrer-des-fleurs
Hello, our site allows you to register with your own billing information and then add as many delivery addresses as you wish. We are sorry if you have encountered a problem using the site.
A
Aliénor D.
Rating: 4 out of 5
following a purchase from 21/02/2020
Fast and accurate service, thank you!
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Delphine V.
Rating: 4 out of 5
following a purchase from 12/09/2019
Very good follow-up. Thank you
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Francoise N.
Rating: 4 out of 5
following a purchase from 14/05/2019
COMPLIANT AND EFFICIENT
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Francoise N.
Rating: 4 out of 5
following a purchase from 14/05/2019
IT WOULD BE NICE TO HAVE A PICTURE OF THE BOUQUET DELIVERED; EVEN IF WE ATTEND THE CEREMONY, WE DO NOT SEE HIS BOUQUET AMONG ALL THE FLOWERS .......
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Maurice B.
Rating: 4 out of 5
following a purchase from 30/04/2019
Very intuitive site Delivery on time and flower arrangement in accordance with our choice Thank you
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Tom F.
Rating: 2 out of 5
following a purchase from 27/04/2019
When I ordered the flowers they stated that they would be delivered the next morning (the recipient’cs birthday). They weren’t delivered until the following afternoon.
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Yann C.
Rating: 4 out of 5
following a purchase from 01/03/2019
The person was very satisfied, unfortunately I can't give 5 stars without having seen the result myself, maybe a photo service before sending would be interesting?
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Annick B.
Rating: 4 out of 5
following a purchase from 28/10/2018
Very good service. Deliveries were made on time and the presentations corresponded well to the orders.
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Janick G.
Rating: 4 out of 5
following a purchase from 04/01/2019
Very good and fast good experience to do again
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Gregory R.
Rating: 4 out of 5
following a purchase from 29/11/2018
Perfect
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