Customer reviews of Faire-livrer-des-fleurs

9 /10

Based on 353 published reviews

5 272 77% 4 39 11% 3 13 4% 2 12 3% 1 17 5%

Summary of reviews

The service shines with reliable, timely delivery and careful handling of orders, with many customers noting delivery on time and bouquets arriving as pictured or as requested. The range of positive experiences highlights attentive customer service, clear order tracking, and responsiveness, including quick problem-solving and helpful guidance when needed. Customers repeatedly praise beautiful, fresh flowers and well-chosen compositions, with recipients often expressing happiness and gratitude for timely gifts. The ordering process is described as simple and efficient, with several mentions of easy remote ordering, helpful communication, and reliable delivery for ceremonies and special occasions.

Reviews 3 and 4 stars

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Aliénor D.

Published on 27/02/2020 à 17h45 following a purchase from 21/02/2020

Fast and accurate service, thank you!

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Delphine V.

Published on 24/09/2019 à 06h48 following a purchase from 12/09/2019

Very good follow-up. Thank you

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Ribeiro A.

Published on 10/09/2019 à 15h38 following a purchase from 04/09/2019

I compared the photo of the bouquet received by my sister (bouquet I compared the photo of the bouquet received by my sister (ordered: Generous Elegance), and the one in the photo on your site (Classic); same number of flowers; where is the difference, and what justifies the price difference?

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Response from Faire-livrer-des-fleurs Published on 13/09/2019

dear customer,
we are surprised that you did not contact us about this, thank you to send us the picture of the bouquet so that we can take into account your complaint and give a quick follow-up.

We are sorry if a mistake was made by our florist.

Sincerely

the customer service

Francoise N.

Published on 24/06/2019 à 16h34 following a purchase from 14/05/2019

COMPLIANT AND EFFICIENT

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Francoise N.

Published on 20/05/2019 à 16h48 following a purchase from 14/05/2019

IT WOULD BE NICE TO HAVE A PICTURE OF THE BOUQUET DELIVERED; EVEN IF WE ATTEND THE CEREMONY, WE DO NOT SEE HIS BOUQUET AMONG ALL THE FLOWERS .......

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Maurice B.

Published on 07/05/2019 à 16h43 following a purchase from 30/04/2019

Very intuitive site Delivery on time and flower arrangement in accordance with our choice Thank you

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Jacques D.

Published on 07/05/2019 à 11h27 following a purchase from 01/05/2019

The delivery although punctual was disappointing for the presentation of the bouquet of inferior quality to the bouquet of the photo of WESS

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Ferrua F.

Published on 16/04/2019 à 07h11 following a purchase from 09/04/2019

It is difficult to give an opinion because we made a delivery for one of our customers. I would have liked to have received a photo of the composition and the custom ribbon ordered. I don't know if everything was respected. I did not get any feedback. But beforehand the order was confirmed.

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Yann C.

Published on 28/03/2019 à 06h47 following a purchase from 01/03/2019

The person was very satisfied, unfortunately I can't give 5 stars without having seen the result myself, maybe a photo service before sending would be interesting?

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Annick B.

Published on 25/03/2019 à 21h52 following a purchase from 28/10/2018

Very good service. Deliveries were made on time and the presentations corresponded well to the orders.

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Janick G.

Published on 21/03/2019 à 16h48 following a purchase from 04/01/2019

Very good and fast good experience to do again

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Gregory R.

Published on 21/03/2019 à 12h21 following a purchase from 29/11/2018

Perfect

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