Reviews Emy By Fizimed

9.2/10
★★★★★
based on 1429 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

No review for the product as it has not yet been installed, but on the reception side I was expecting a nice little note along with the probe. Nothing, just the probe and the instructions! I would have liked to have received a friendly wink in the packaging or in the mail.

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Christine M.
purchased on 27/03/2024
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Answer from Emy By Fizimed
Hello Christine,

Thank you for your message.

I have forwarded your comment to the appropriate department.
We hope you enjoy your training sessions with our Emy probe!

Nice day <3
2 /5
★★☆☆☆

Hello I am unable to use the probe. Having a vaginal dryness, it's impossible to try it. I went to see my midwife and she gave me an ointment to see if it works. I have to wait a few days to try again.

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Maryse B.
purchased on 20/02/2024
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Answer from Emy By Fizimed
Hello Maryse,
Please do not hesitate to contact our customer service department at [email protected] so that we can find a solution.

Have a nice day 🙂
2 /5
★★☆☆☆

Jien

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Dorothee J.
purchased on 08/02/2024
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3 /5
★★★☆☆

You can tell right away that this is a serious product, and the case is very practical. It's easy to use. In addition to the classic games, I would have liked to see the visualization exercises that the sache femme teaches us to do. I'm well aware that the probe can't measure the tone of each perineal muscle independently, but in terms of support and motivation, it would have been beneficial to have this thread running through it, which allows for a more detailed re-education.

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Trifine N.
purchased on 23/01/2024
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2 /5
★★☆☆☆

I ordered twice by mistake and cancelled. I did not receive the second package but I was not reimbursed for my second order. Thank you for your reply.

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Isabelle D.
purchased on 04/01/2024
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Answer from Emy By Fizimed
Hello,
After checking, we issued the refund on 19/01.
We wish you a nice day!
2 /5
★★☆☆☆

I've been doing it for 2 weeks, 3 times a week, and the results are not conclusive. We'll see in 3 weeks. Sincerely ld

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Lucienne D.
purchased on 19/12/2023
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Answer from Emy By Fizimed
Hello Lucienne,

As every woman is different, you may see results more or less quickly. Some women are already seeing improvements in their symptoms as early as three weeks of using Emy. Others may take a little longer. The important thing is that with Emy, you can progress at your own pace.

Nevertheless, if after 8 weeks of exercise you still haven't noticed any improvement in your symptoms, we recommend that you check with a healthcare professional to ensure that the exercises are being carried out correctly. <3
Have a nice day!
2 /5
★★☆☆☆

I can't use the application properly. It's not clear and I can't see any recordings of exercises done and scores...

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Élisabeth G.
purchased on 30/11/2023
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Answer from Emy By Fizimed
Hello Elisabeth,

Please don't hesitate to contact us at [email protected] so that we can answer your questions and advise you as best we can. Have a nice day 🙂
3 /5
★★★☆☆

Not easy enough to download, so not used yet

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Claudine L.
purchased on 28/11/2023
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Answer from Emy By Fizimed
Hello Claudine,
Please do not hesitate to contact us at [email protected] so that we can assist you.
Have a nice day!
3 /5
★★★☆☆

Medium

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Gaëlle R.
purchased on 26/11/2023
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2 /5
★★☆☆☆

Not at all obvious, not enough explanations, we don't know how many times to do the exercises, or which ones to start with, in short there are more things to explain!

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Eliane F.
purchased on 24/11/2023
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3 /5
★★★☆☆

The probe is not sensitive enough, and its calibration leaves a lot to be desired. You mustn't contract the perineum when the probe is calibrated, otherwise the exercises become unfeasible, and you won't be able to do any of them. Compared to exercises with a physiotherapist, there's nothing to compare. With a physiotherapist, the probe is hyper-sensitive and detects all contractions as well as their intensity. With the Emy probe, this is far from being the case.

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Marie-antoinette E.
purchased on 16/11/2023
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3 /5
★★★☆☆

Damages for postage and customs clearance

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Marilyne B.
purchased on 13/11/2023
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3 /5
★★★☆☆

I haven't had enough time to give an opinion on the results yet. However, if I use lubricant, the probe moves too much (even springs back) and the exercises are ineffective.

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Aline G.
purchased on 29/10/2023
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2 /5
★★☆☆☆

French instructions needed

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Claudette L.
purchased on 18/10/2023
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Answer from Emy By Fizimed
Hello Claudette,
Could you please contact our customer service department at [email protected] so that we can send you a manual in French?
Have a nice day!
3 /5
★★★☆☆

I'm testing the product I bought, it doesn't seem to work well, but I want to be sure before I make my opinion official.

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Irina G.
purchased on 03/10/2023
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3 /5
★★★☆☆

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Verifizierter K.
purchased on 24/06/2023
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Answer from Emy By Fizimed
Thank you for your feedback.
3 /5
★★★☆☆

Knowing if it's the right contraction: not easy, but the exercises are always encouraging.

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Valerie B.
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Answer from Emy By Fizimed
Good luck with Emy! Remember, the key is regularity?
2 /5
★★☆☆☆

No satisfactory results

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Maggy C.
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Answer from Emy By Fizimed
Hello Maggy, we are always ready to listen to your comments as your satisfaction is our priority. Please do not hesitate to contact me at [email protected].
3 /5
★★★☆☆

Many things need to be improved. Both the probe and the "games". I do not recommend this product.

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Armelle E.
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Answer from Emy By Fizimed
We're sorry Emy didn't live up to your expectations, please don't hesitate to contact me at [email protected]!
2 /5
★★☆☆☆

I'm disappointed, it's very difficult to set up and despite my diligence, the results aren't there.

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Johanna N.
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Answer from Emy By Fizimed
Hello Johanna, we are always ready to listen to your comments as your satisfaction is our priority. Please do not hesitate to contact me at [email protected].
2 /5
★★☆☆☆

Not enough room for training damage

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Sandrine C.
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Answer from Emy By Fizimed
We're sorry Emy didn't live up to your expectations, if you have any difficulties, please don't hesitate to contact me at [email protected]!
2 /5
★★☆☆☆

-

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Marina D.
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Answer from Emy By Fizimed
Your satisfaction is our priority, so please do not hesitate to contact me at [email protected].
2 /5
★★☆☆☆

Exercises didn't help reduce my bladder weakness

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Jeanne D.
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Answer from Emy By Fizimed
Your satisfaction is our priority, so please don't hesitate to contact me at [email protected].
3 /5
★★★☆☆

Great product! Simple and pleasant to use. Very effective. It makes my weekly exercises a game. The big surprise and disappointment came from the customs charges I had to pay on receipt, which were not mentioned when I ordered!

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Christelle W.
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Answer from Emy By Fizimed
Thank you for your feedback! Unfortunately, these charges relate to Swiss customs and are beyond our control. You can find more information here: https://www.frc.ch/e-commerce-tva-ce-qui-change-pour-limportation-des-petits-colis
3 /5
★★★☆☆

I can't connect?

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Sandrine M.
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Answer from Emy By Fizimed
Hello Sandrine, don't hesitate to contact me at [email protected]!
3 /5
★★★☆☆

Design the emy so that it does not slip out. Design the customer service in such a way that the customer is taken seriously, read the customer's description more closely and then respond adequately.

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Monika D.
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Answer from Emy By Fizimed
We will be happy to listen to you if you have any comments, because your satisfaction is our priority. Do not hesitate to contact me at [email protected].
2 /5
★★☆☆☆

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Sabine K.
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Answer from Emy By Fizimed
We are happy to listen to you if you have any comments, because your satisfaction is our priority. Do not hesitate to contact me at [email protected].
2 /5
★★☆☆☆

Product unusable because not ergonomic and adaptable. It is not physiologically adapted to penetrate easily into the vagina so the exercises, although very playful and well done, do not work.

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Dominique G.
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Answer from Emy By Fizimed
Hello Dominique, we're sorry that Emy didn't live up to your expectations. Emy adapts to all morphologies. You can use a water-based lubricant to facilitate insertion of Emy. If the probe comes out during your contractions, you may be pushing instead of contracting.
2 /5
★★☆☆☆

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Comprador Verificado
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Answer from Emy By Fizimed
Hello, we are at your disposal for any remark because your satisfaction is our priority, do not hesitate to contact me at [email protected] !
2 /5
★★☆☆☆

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Verifizierter K.
purchased on 13/11/2022
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Answer from Emy By Fizimed
Hello, your satisfaction is our priority: Feel free to send us your suggestions for improvement by e-mail: [email protected]!
3 /5
★★★☆☆

-

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Acheteur Vérifié
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Answer from Emy By Fizimed
We're sorry Emy didn't live up to your expectations, if you have any difficulties, please don't hesitate to contact me at [email protected], I'll be happy to help.
3 /5
★★★☆☆

I was thinking of getting a reeducation probe with stimulation to avoid going to physio or sf.

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Acheteur Vérifié
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Answer from Emy By Fizimed
Our product is a biofeedback probe, a complementary method to electrostimulation that actively works your perineum. You can use it at home, whenever you feel like it. Thank you for sharing your opinion with us.
3 /5
★★★☆☆

Technology works poorly. Connection with cell phone does not work. Service answers are those that are in the FAQ and therefore do not help individually.

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Verifizierter K.
purchased on 11/07/2022
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Answer from Emy By Fizimed
If you have any problems, I will be happy to help you! Please write to me at: [email protected]. Thank you very much!
2 /5
★★☆☆☆

Normally shipped quickly, there was a problem with the delivery of my parcel... I should already be in possession of my probe and not be waiting for it, and now I see a discount for sales of 50... in short, I'm disappointed.

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Acheteur Vérifié
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Answer from Emy By Fizimed
If you have any problems, we're here to help. Don't hesitate to contact us at: [email protected]
3 /5
★★★☆☆

It's great to get feedback on the tensioning. The bar helps a lot with this. Games in general great idea to make it more fun and time goes by faster. Game eg hammer throw does not fit to tense. Since eg lifting the ball is much more appropriate. App is unfortunately very confusing. I do not really know where to start and find the menu below rather confusing. A clear start eg to get to know Emy would be helpful. I am unsure about the position of Emy - is she sitting correctly at all? An introduction with tensing and relaxing would be helpful. Also don't even know what was good or bad. Is a trophy good? Are there only the 3 known medals? This is good for the motivation and nicely meant but you want to know what you are at. So there is also somehow a lack of structure.

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Verifizierter K.
purchased on 14/04/2022
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3 /5
★★★☆☆

I still haven't received my package.....so I can't evaluate the product. I had to fill in a questionnaire for the post office....and I'm still waiting.....

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Acheteur Vérifié
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Answer from Emy By Fizimed
We have checked your delivery and it is on its way. The delay was a little longer because of the customs clearance procedure for parcels to Switzerland. We're really sorry for the delay, and Léa from customer service will get in touch with you.
3 /5
★★★☆☆

I did receive the probe? it doesn't charge properly and I haven't been able to speak to the customer service...answering machine in place without being able to leave a message, a first e-mail and the answer doesn't correspond to my expectations, a second e-mail and I'm waiting...I think it would be easier to explain by telephone! I'm obviously disappointed and I hope a solution will be found.... until then.

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Acheteur Vérifié
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2 /5
★★☆☆☆

-

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Acheteur Vérifié
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3 /5
★★★☆☆

The concept is great, but for our generation, born with a game boy in our hands, the animation of the games is poor.

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Sylvaine D.
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Answer from Emy By Fizimed
Thank you for your feedback Sylvaine, I fully understand your comment, which we are taking into account in our further development. The exercises we offer are medical games, but we want your sessions to be enjoyable. That's why we've recently released three new game worlds, which I hope you'll enjoy.
2 /5
★★☆☆☆

Quite disappointing, the Bluetooth disconnects very often even though my phone is right next to it. For the price, the device could come with a power socket and a small pouch for storing your equipment.

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Acheteur Vérifié
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Answer from Emy By Fizimed
I'm sorry you're having trouble connecting your Emy probe. Please don't hesitate to contact me at [email protected] so that I can help you. I'm sure we'll be able to find a solution together! We'll take your comment about the Emy kit into account, thank you very much.