9.4/10
★★★★★
based on 1263 reviews published

Latest customer reviews

5 /5
★★★★★

Top-notch, responsive and competent after-sales service. Easy-to-use probe, fun app.

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Judith P.
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5 /5
★★★★★

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Acheteur Vérifié
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4 /5
★★★★☆

Product arrived quickly after ordering. No particular problems. The application could be better developed: here, whatever the chosen theme, the "games" are all a series of exercises always in the same order and in which there's no real interaction. Making a "board" game in which the types of effort would be proposed randomly and in the form of moving a character who might have to jump or move to escape obstacles, for example, would be more fun and give less of an impression of being in the process of re-educating one's perineum.

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Acheteur Vérifié
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1 /5
★☆☆☆☆

Has not yet arrived

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Verifizierter K.
purchased on 08/03/2022
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Answer from Emy By Fizimed
Dear Uschi, I have just sent you an email regarding your delivery. I have contacted the post office and inquired regarding the delay. You should receive your package in the next 2 days. If this is not the case, we will of course send you a new product. If you have any further questions, please contact me at [email protected]. Best regards Léa from Team Fizimed
3 /5
★★★☆☆

I still haven't received my package.....so I can't evaluate the product. I had to fill in a questionnaire for the post office....and I'm still waiting.....

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Acheteur Vérifié
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Answer from Emy By Fizimed
We have checked your delivery and it is on its way. The delay was a little longer because of the customs clearance procedure for parcels to Switzerland. We're really sorry for the delay, and Léa from customer service will get in touch with you.
5 /5
★★★★★

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Verifizierter K.
purchased on 11/03/2022
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5 /5
★★★★★

Very efficient ordering, reception and customer service.

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Acheteur Vérifié
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5 /5
★★★★★

No complaints. Product conforms, fast delivery. Perfect!

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Acheteur Vérifié
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4 /5
★★★★☆

I like very playful games. I haven't tried them all yet. However, I would like it to be possible to restart an exercise if, for example, the probe is incorrectly set. Thank you

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Acheteur Vérifié
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5 /5
★★★★★

Very happy with the purchase. The app and the device work very well and the exercises are fun. Before, I had never been 15 minutes at a time doing Kegel exercises because it was very tiring. Now, on the other hand, I do them as if it were nothing...

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Comprador Verificado
purchased on 04/03/2022
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Answer from Emy By Fizimed
Gràcies for your missatge that you are very happy with.
4 /5
★★★★☆

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Acheteur Vérifié
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5 /5
★★★★★

My first session went well. Easy to use

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Acheteur Vérifié
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5 /5
★★★★★

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Verifizierter K.
purchased on 27/02/2022
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3 /5
★★★☆☆

I did receive the probe? it doesn't charge properly and I haven't been able to speak to the customer service...answering machine in place without being able to leave a message, a first e-mail and the answer doesn't correspond to my expectations, a second e-mail and I'm waiting...I think it would be easier to explain by telephone! I'm obviously disappointed and I hope a solution will be found.... until then.

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Acheteur Vérifié
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5 /5
★★★★★

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Acheteur Vérifié
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5 /5
★★★★★

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Madeleine L.
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5 /5
★★★★★

I was very touched by the exceptional care given to my catheter, which was no longer working. I've known emy since it was created and was sorry I couldn't use it anymore. Thank you to the team

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Josette R.
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2 /5
★★☆☆☆

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Acheteur Vérifié
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5 /5
★★★★★

Fast shipping and the probe looks very good ... to see in time now

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Acheteur Vérifié
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5 /5
★★★★★

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Acheteur Vérifié
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5 /5
★★★★★

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Verifizierter K.
purchased on 13/02/2022
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5 /5
★★★★★

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Acheteur Vérifié
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4 /5
★★★★☆

I like everything in general...the mini-games etc...What I miss is that it tells you more things, like the strength you have...or if you pull more of a muscle or another...and the evolution since you start...to see the progress in your pelvic sleep.since the emy device has 360° sensors...it could be even more accurate.

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Comprador Verificado
purchased on 04/02/2022
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Answer from Emy By Fizimed
We take into account your suggestions, thank you very much for sharing it with us !
3 /5
★★★☆☆

The concept is great, but for our generation, born with a game boy in our hands, the animation of the games is poor.

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Sylvaine D.
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Answer from Emy By Fizimed
Thank you for your feedback Sylvaine, I fully understand your comment, which we are taking into account in our further development. The exercises we offer are medical games, but we want your sessions to be enjoyable. That's why we've recently released three new game worlds, which I hope you'll enjoy.
4 /5
★★★★☆

Easy to use Fast shipping Can't wait to do the program

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Acheteur Vérifié
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Answer from Emy By Fizimed
Thank you for your feedback! Don't hesitate to let us know about your progress with Emy, we'd love to hear from you! Have a wonderful day, Léa from the Fizimed team.
5 /5
★★★★★

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Acheteur Vérifié
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5 /5
★★★★★

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Verifizierter K.
purchased on 27/01/2022
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4 /5
★★★★☆

Unfortunately, I wasn't able to try the probe much due to a loading failure to give my opinion, but the after-sales service is very responsive and top-notch!

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Marion P.
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5 /5
★★★★★

Attractive, discreet probe, easy to use. Fun application and exercises. Allows autonomous rehabilitation. Very responsive and competent after-sales service!

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Pascale L.
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5 /5
★★★★★

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Acheteur Vérifié
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5 /5
★★★★★

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Acheteur Vérifié
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5 /5
★★★★★

Correct delivery

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Verifizierter K.
purchased on 16/01/2022
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5 /5
★★★★★

Fun and effective biofeedback probe that I use following post-partum re-education sessions with a physiotherapist, with fun exercises in the form of games. Very responsive after-sales service following a breakdown. Thank you very much.

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Johana A.
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5 /5
★★★★★

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Verifizierter K.
purchased on 14/01/2022
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5 /5
★★★★★

Very good product and very responsive and competent after-sales service. I recommend it to anyone who wants to strengthen their perineum!

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Emilie D.
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5 /5
★★★★★

Very complete service and information on the website

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Comprador Verificado
purchased on 12/01/2022
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Answer from Emy By Fizimed
We are glad to hear that you had a good experience with our service. Thank you very much!
5 /5
★★★★★

Everything satisfactory. Shipping to Germany with DPD.

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Verifizierter K.
purchased on 12/01/2022
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5 /5
★★★★★

Very easy to use, 10 minutes a day is not a constraint. I'll see the results after 1 month of use.

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Acheteur Vérifié
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5 /5
★★★★★

I'm delighted to have bought the Fizimed probe. After giving birth, it helped me to return to a normal life, in addition to the re-education sessions with the midwife. Thanks to the probe, I was able to maintain my perineum so that my daily life was not affected by my pregnancy.

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Justine B.
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5 /5
★★★★★

Super easy-to-use and practical probe. It's easy to recharge. The accompanying app is fun and intuitive, making it very easy to use. Results are visible very quickly and progress can be consulted at any time. What's more, customer service is super-responsive and very friendly! I recommend it 100%!

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Izabel A.
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