/10
★★★★★
based on 1192 reviews published
★★★★★
based on 1192 reviews published
Latest customer reviews
5
/5
★★★★★
I am very satisfied with the customer service, my request was studied quickly and a solution was proposed.
Dominique C.
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5
/5
★★★★★
Very good products, ergonomic and easy to use.
Acheteur Vérifié
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5
/5
★★★★★
Easy handling and emy is very pleasant,training is fun. But I could imagine that the games get boring very quickly. So you could add more games
Verifizierter K.
purchased on 30/11/2021
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5
/5
★★★★★
Good product
Acheteur Vérifié
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5
/5
★★★★★
very responsive sales department
Acheteur Vérifié
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5
/5
★★★★★
Easy to order, fast delivery, easy-to-use probe, easy to wash, attractive design, discreet in its box. Clear rehabilitation programs covering all contraction modes. Nothing to criticize except perhaps an explanation of how to open the box the first time, as I first tried to pull on the 2 parts of the box before attempting to "unscrew".
Acheteur Vérifié
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5
/5
★★★★★
Confome to everything I've seen and read about Emy, I look forward to seeing the results in 3 weeks 🙂
Acheteur Vérifié
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5
/5
★★★★★
Fast shipping. Ease of use.
Acheteur Vérifié
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5
/5
★★★★★
-
Acheteur Vérifié
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5
/5
★★★★★
-
Acheteur Vérifié
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4
/5
★★★★☆
Very intuitive and pleasant application in terms of the exercises to use. However, the probe is a little wide for me, given the problems I have, so it's a little difficult to use at first.
Acheteur Vérifié
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Answer from Fizimed
Thank you very much for your opinion! Re-education with the Emy probe allows you to relax the perineum and learn to control it better. In some cases, especially for pelvic floor dysfunctions, insertion of the probe may pose a problem. In this case, don't hesitate to use a water-based lubricant to make it easier. Don't hesitate to contact me at [email protected] if you have any concerns, I'm here to advise and help.
5
/5
★★★★★
-
Acheteur Vérifié
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5
/5
★★★★★
Good handling of the order/delivery
Verifizierter K.
purchased on 30/10/2021
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5
/5
★★★★★
Delivered very quickly. Neatly packaged. Nice Emy probe. The price is a bit prohibitive... We'll have to try and get mutual insurance companies to cover the cost (instead of sessions with a midwife)...
Acheteur Vérifié
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2
/5
★★☆☆☆
Quite disappointing, the Bluetooth disconnects very often even though my phone is right next to it. For the price, the device could come with a power socket and a small pouch for storing your equipment.
Acheteur Vérifié
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Answer from Fizimed
I'm sorry you're having trouble connecting your Emy probe. Please don't hesitate to contact me at [email protected] so that I can help you. I'm sure we'll be able to find a solution together! We'll take your comment about the Emy kit into account, thank you very much.
5
/5
★★★★★
-
Acheteur Vérifié
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5
/5
★★★★★
Verifizierter K.
purchased on 10/09/2021
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5
/5
★★★★★
Uncomplicated ordering process and very fast shipping! Top!
Verifizierter K.
purchased on 15/10/2021
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4
/5
★★★★☆
-
Acheteur Vérifié
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5
/5
★★★★★
I would like to congratulate and thank the customer service team for their responsiveness and handling of my request. What a dynamic and professional team! Thank you for the consideration you show in your communication and actions.
Isabelle T.
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Answer from Fizimed
Thank you very much for your opinion Isabelle, it makes us extremely happy 😀 We hope that Emy will always live up to your expectations, see you soon for new adventures!
5
/5
★★★★★
Very good product description, easy to use, fast shipping.
Acheteur Vérifié
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5
/5
★★★★★
-
Acheteur Vérifié
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5
/5
★★★★★
The fun aspect is very much appreciated
Acheteur Vérifié
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4
/5
★★★★☆
I thought it was vibrasion. Now I'm just starting to see the results.
Acheteur Vérifié
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Answer from Fizimed
Thank you for your comment. The Emy probe is a biofeedback probe, which captures your contractions in real time and transmits them to the mobile application during your exercises. It does not vibrate or send electric currents. I hope you're happy with it all the same, and we're delighted to hear you're seeing results! Please don't hesitate to contact me at [email protected] if you have any questions!
4
/5
★★★★☆
Fun discovery: having games to strengthen your perineum is good, it makes you want to do it, it's a constraint.
Acheteur Vérifié
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5
/5
★★★★★
I had a problem with my probe which was still under warranty, after contacting customer service who responded very quickly to my request, I sent my probe back for repair, and it was very quick. If you have a problem, don't hesitate, the team is top notch!
Charlotte B.
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5
/5
★★★★★
Very happy with Fizimed's services. Fast, efficient care. Would recommend.
Maryse B.
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5
/5
★★★★★
Well presented product ( elegant packaging 🙂 ) Easy to use, with a simple apple store application. The probe is well designed and makes self-education much easier. I'm completely satisfied with this purchase. Every woman throughout her life, and not just in the post-natal period, can benefit from reeducating her perineum.
Acheteur Vérifié
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5
/5
★★★★★
Fantastic service: the order was prepared on the day of ordering, delivery took 2 days. Superb after-sales service too. I had made a mistake in the payment of the order and was refunded the excess within a few hours. And, most importantly: the Emy probe is super useful (I can already feel a difference), after a week of daily use.
Sophie M.
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Answer from Fizimed
Thank you for your great comment! We really appreciate it 😀 Please don't hesitate to contact our customer service team if you have any concerns, we'll be happy to help.
3
/5
★★★☆☆
Very good product Fun Shame that there is a pay aspect to the application given the price of the probe at the outset?
Acheteur Vérifié
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Answer from Fizimed
Thanks for your comment! Access to all the features of the mobile app is included in the price of the probe and is valid for life, so you won't have to pay anything extra if you own the probe. All you have to do is connect the probe to the app once to access all the content and training programs.