Customer reviews of FLEURS DEUIL PARIS

9,4 /10

Based on 51 published reviews

Summary of reviews

The store consistently delivers reliable, on-time flower arrangements that match what was ordered, with many mentions of beautiful, well-presented bouquets and wreaths. Customers highlight clear communication, attentive service from delivery staff, and prompt follow-up, including photos of the arrangement when possible. The experience is described as simple and hassle-free, with several notes of gratitude for efficient handling during difficult moments. Overall, the service is portrayed as dependable, respectful, and client-focused, making it a trusted option for funeral tributes.

Reviews 1 and 2 stars

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Luc J.

Published on 28/10/2025 à 14h33 following a purchase from 21/10/2025

I still haven't received the photo of the flowers

Translated reviews

Response from FLEURS DEUIL PARIS Published on 03/11/2025

Hello, We are sorry if our florist forgot to send you the photo, this free service is unfortunately not guaranteed, as stated on our website, especially in the Paris region where our florists use delivery companies that do not return photos. However, we will make a request to him in case he has it. With all our apologies. Customer Service

Laurence D.

Published on 20/09/2023 à 08h10 following a purchase from 13/09/2023

My bouquet didn't arrive for the funeral and, when I made a complaint, I was sent a photo with the bouquet... We don't know where it is (and the address wasn't difficult to identify: Père Lachaise crematorium). I had also left a telephone number in case of problems, but it wasn't used, so I'm very unhappy with this transaction.

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Response from FLEURS DEUIL PARIS Published on 27/09/2023

We are sorry if there was an error on the part of the crematorium services, your order was indeed delivered and given to the staff at the place of ceremony, we cannot be held responsible for any error on their part, cordially yours

François A.

Published on 23/11/2020 à 14h57

We had ordered a "generous" model. The sheaf we received was 50 cm long, at most, which is ridiculous. We think there was a mistake. Sad that we could not pay our friend the tribute we wanted

Translated reviews

Response from FLEURS DEUIL PARIS Published on 29/11/2020

Dear Customer, sorry for your disappointment, but the sprays are never more than +-60 cm long which is the average size of a large lily type flower, (on the other hand the quantity of flowers varies according to the budget), if you had wanted longer, you should have opted for a raquette (flowers pricked on a bar of foam) which in the generous models go up to 1m. cordially