Customer reviews of FLEURS DEUIL PARIS

9,4 /10

Based on 51 published reviews

Summary of reviews

The store consistently delivers reliable, on-time flower arrangements that match what was ordered, with many mentions of beautiful, well-presented bouquets and wreaths. Customers highlight clear communication, attentive service from delivery staff, and prompt follow-up, including photos of the arrangement when possible. The experience is described as simple and hassle-free, with several notes of gratitude for efficient handling during difficult moments. Overall, the service is portrayed as dependable, respectful, and client-focused, making it a trusted option for funeral tributes.

Reviews 1 and 3 stars

Reset filters

Marc M.

Published on 15/07/2025 à 14h08 following a purchase from 08/07/2025

The flowers from the delivered bouquet were borderline at the end of their life, the local funeral home fortunately deemed it good to replant some fresh ones to compensate...

Translated reviews

Response from FLEURS DEUIL PARIS Published on 19/07/2025

Hello, We are sorry if the delivery did not meet your expectations, and we ask you to accept our sincerest apologies. In this case, it is appropriate to inform us immediately so that we can open a complaint file, as this should not happen. Best regards

Laurence D.

Published on 20/09/2023 à 08h10 following a purchase from 13/09/2023

My bouquet didn't arrive for the funeral and, when I made a complaint, I was sent a photo with the bouquet... We don't know where it is (and the address wasn't difficult to identify: Père Lachaise crematorium). I had also left a telephone number in case of problems, but it wasn't used, so I'm very unhappy with this transaction.

Translated reviews

Response from FLEURS DEUIL PARIS Published on 27/09/2023

We are sorry if there was an error on the part of the crematorium services, your order was indeed delivered and given to the staff at the place of ceremony, we cannot be held responsible for any error on their part, cordially yours

Shirley L.

Published on 27/01/2022 à 18h31 following a purchase from 07/01/2022

I paid over 200€ for a special bouquet to put on my cousin's coffin. I chose the bigger size, so there would be more flowers...this wasn't the case. I also expected a card with my message on it, instead there was a tiny piece of white paper stapled to them. Not the kind if details that go unnoticed and very disappointing!

Response from FLEURS DEUIL PARIS Published on 28/01/2022

Nous sommes désoles de votre mécontentement mais votre livraison ayant eu lieu le 10/01, vous auriez du nous faire parvenir la photo de la livraison avec une réclamation afin que nous puissions intervenir auprès du fleuriste et ouvrir un dossier de réclamation. Nous restons à votre disposition