Customer reviews of FLEURS DEUIL PARIS

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 51 published reviews

Summary of reviews

The store consistently delivers reliable, on-time flower arrangements that match what was ordered, with many mentions of beautiful, well-presented bouquets and wreaths. Customers highlight clear communication, attentive service from delivery staff, and prompt follow-up, including photos of the arrangement when possible. The experience is described as simple and hassle-free, with several notes of gratitude for efficient handling during difficult moments. Overall, the service is portrayed as dependable, respectful, and client-focused, making it a trusted option for funeral tributes.

Reviews 1 and 4 stars

Reset filters
L
Laurence D.
Rating: 1 out of 5
following a purchase from 13/09/2023
My bouquet didn't arrive for the funeral and, when I made a complaint, I was sent a photo with the bouquet... We don't know where it is (and the address wasn't difficult to identify: Père Lachaise crematorium). I had also left a telephone number in case of problems, but it wasn't used, so I'm very unhappy with this transaction.
Translated reviews
Response from FLEURS DEUIL PARIS
We are sorry if there was an error on the part of the crematorium services, your order was indeed delivered and given to the staff at the place of ceremony, we cannot be held responsible for any error on their part, cordially yours
F
Françoise D.
Rating: 4 out of 5
following a purchase from 22/05/2023
The family of the deceased thought the flower bowl was very nice.
Translated reviews
Response from FLEURS DEUIL PARIS
I'm glad the family enjoyed our flower bowl. Thank you for your feedback!
B
Beatrice B.
Rating: 4 out of 5
following a purchase from 26/12/2022
Beautiful spray thank you
Translated reviews
Response from FLEURS DEUIL PARIS
Thank you for your review Beatrice, we're glad you like our sheaf. If you have any further questions, please do not hesitate to contact us.