Foie Gras Gourmet consistently delivers fast, reliable delivery with items arriving quickly and on time, often in well-packaged condition. Customers repeatedly highlight the quality of a wide range of products, noting excellent goose liver and duck liver offerings and delicious, other items that guests enjoy. The store also stands out for attentive service and clear ordering processes, with many mentions of helpful staff, careful packaging, and a smooth purchasing experience. Overall, the experience is characterized by prompt shipping, strong product quality, and dependable customer service.
A delivery company is chosen by Foie Gras Gourmet that does not transport food on Sundays and public holidays. Food items are then left somewhere in a distribution station or in a transport vehicle because one wants to spend Sundays and public holidays elsewhere instead of delivering goods. My delivery took almost 9 days. Customer service informed me that I should have chosen an "Express" delivery otherwise.
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Response from Foie Gras Gourmet
Hello Martin, no transport company operates on Sundays and public holidays. Your order was delivered within 5 working days, which corresponds to the standard delivery time. As already mentioned, the ordered products are canned goods that can be stored at room temperature for years. To receive your order as desired within 1 to 3 days, please choose DHL Express shipping. Best regards, Foie Gras Gourmet
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Peter B.
Rating: 3 out of 5
following a purchase from 17/12/2025
The taste did not convince me at all, bland, too little enjoyable. Too bad, I expected more, lived in France for a long time, so I know the taste very well. The smell and consistency were good, shelf life too.
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Thomas L.
Rating: 3 out of 5
following a purchase from 11/12/2025
Unfortunately, the foie gras from the jar tastes very much like canned food and has been disposed of by us. The delivery was quick and straightforward.
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Response from Foie Gras Gourmet
Hello Thomas, we regret that you did not like the whole goose foie gras. Please let us know with your next order, and we will replace it for you free of charge with an equivalent product from the Grolière brand.
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Rob F.
Rating: 3 out of 5
following a purchase from 05/12/2025
The taste of the goose foie gras disappointed a large number of guests. Including me! I thought we might have had duck foie gras last year, but I checked, according to the 2024 order we also had goose foie gras!! So it's very unfortunate that this year it was a "bad choice"!
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Response from Foie Gras Gourmet
Good day Rob, we have sent you a whole foie gras as a replacement for the block foie gras. We hope you liked it more. At your service
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Jürgen K.
Rating: 1 out of 5
following a purchase from 04/12/2025
I immediately complained via Paypal after opening the jar. The surface of the goose liver looked very unappetizing. I disposed of the contents. A photo was attached. I have not received a response to this day. Regards, Juergen Koops
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Response from Foie Gras Gourmet
Hello Jürgen, in case of product defects, we are of course happy to refund our customers the purchase price. However, this does not occur via PayPal, and no photos have been sent. We have already tried multiple times to contact you, but without success. We are still available to assist you if you need further support.
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Chantal M.
Rating: 3 out of 5
following a purchase from 25/11/2025
The foie gras was bland and disappointing
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Response from Foie Gras Gourmet
Hello Chantal, sorry that none of the products pleased you. The taste of goose foie gras is indeed less pronounced than that of duck foie gras. Perhaps try the semi-cooked duck if the canned one does not suit you. At your disposal
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Ernst Michael D.
Rating: 1 out of 5
following a purchase from 30/11/2025
mold !
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Philip V.
Rating: 1 out of 5
following a purchase from 17/10/2025
I have never eaten such poorly tasting Foie Gras and I have eaten a lot of it. It tastes and smells like simple coarse liver sausage. Unfortunately, my friends could not give a better judgment either. Sorry.
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Response from Foie Gras Gourmet
Hello Philip, we are sorry that you did not like the foie gras from the brand Grolière. As compensation, we have sent you a replacement product from the brand Foie Gras Gourmet and hope that you like it better. Best regards
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Claudio V.
Rating: 3 out of 5
following a purchase from 16/10/2025
I had problems with the payment and the delivery was embarrassing.
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Response from Foie Gras Gourmet
Good morning Claudio, I am glad you appreciated the products. The delivery has indeed been reorganized, but the package was delivered in 3 days. I apologize for the payment issues, it can happen with PayPal. I wish you a very happy year.
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Henk A.
Rating: 1 out of 5
following a purchase from 10/10/2025
the order has been at the pickup point for a week without us having received any notification, also a product is leaking and another one is past the expiration date, we are not used to this, sorry
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Response from Foie Gras Gourmet
Hello Henk,
We are going to adjust our service for pickup points, because there are indeed problems with informing customers about the arrival of their packages.
Regarding the expired free item, we have refunded the full amount.
Best regards
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gijsbert V.
Rating: 1 out of 5
following a purchase from 02/06/2025
Delivered to a different address than where I live. This was sent to a pick-up point 15km away from here.
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Response from Foie Gras Gourmet
Hello Gijsbert,
We have sent a new package to the correct pickup point, at no extra cost.
Best regards
K
Klaus Jürgen L.
Rating: 1 out of 5
following a purchase from 24/05/2025
The supplier GSL has only one delivery day, but did not provide a more specific time indication. One cannot stay home all day and wait. There are also personal appointments. In summary, the supplier was narrowly missed. There was no delivery card. He also did not leave the package with the neighbor or at the central reception, but took everything with him and possibly left it at the post office in Schwabing, which is far away. I drove there in the evening. Nobody knew anything. The newly scheduled delivery date with the post fell through. After a week and a half, the package was finally delivered. I hope that the goods, which of course are no longer refrigerated, are still good.
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Response from Foie Gras Gourmet
Hello Klaus, your delivery was made with FedEx Priority. You do not have to stay home all day; the delivery person usually comes a second time, or you can simply request a redelivery so that you do not have to pick up your package. You can also leave instructions to have the package delivered to a neighbor or caretaker. If you wish, we can also deliver with DHL. Unless I am mistaken, we have no support requests from you. Additionally, deliveries just before Christmas always take longer. The foie gras you ordered is canned and can be stored at room temperature for several years. They do not need to be refrigerated. Best regards, Duncan, Foie Gras Gourmet
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Marisa R.
Rating: 3 out of 5
following a purchase from 02/04/2025
Unfortunately, I received a jar that was not well sealed and therefore some of the contents have partially leaked out.
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Response from Foie Gras Gourmet
Good morning Marisa, the pot in question was a gift and we have replaced it for you. Best regards
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Fanny V.
Rating: 3 out of 5
following a purchase from 31/03/2025
The taste is different from what I am used to.
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veronique R.
Rating: 1 out of 5
following a purchase from 02/02/2025
the products are very good, but one glass was broken
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Response from Foie Gras Gourmet
Hello Veronique, after the first product was damaged, we have sent you a replacement product. Best regards
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Jean-pierre A.
Rating: 1 out of 5
following a purchase from 23/12/2024
No, I am not at all satisfied. My parcel did not arrive as I had hoped. In addition Paypal "said that the refund of my order was made on December 31" but to date and after several checks, I still have not received my refund. voila, very bad experience for me.
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Response from Foie Gras Gourmet
Hello Jean-Pierre, there were indeed problems with US customs on your order, which can happen if customs officials are fussy or don't know the legislation well. In any case, we always replace or refund in the event of a problem with delivery. In your case, the PayPal refund has been processed, as we proved during our email exchanges. However, we are still waiting for you to reply to our last e-mail and remain at your disposal if you have not yet recovered the amount in question from your PayPal account. At your service
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robin A.
Rating: 3 out of 5
following a purchase from 21/12/2024
it took to long
Response from Foie Gras Gourmet
Hi Robin, for the UK we ship with Colissimo to easily get through British customs, but it indeed takes a bit longer, sorry about that
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Dieter M.
Rating: 3 out of 5
following a purchase from 04/07/2024
Dry and sandy does not melt in the mouth. Taste ok but bad structure.
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eugen Z.
Rating: 1 out of 5
following a purchase from 02/07/2024
Parcel has not arrived
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Response from Foie Gras Gourmet
Hello Eugen, it seems to me that your parcel has arrived safely. We have also added a free product for you. Yours sincerely
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Edeltrud H.
Rating: 3 out of 5
following a purchase from 07/02/2024
Have not opened yet.
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Elena C.
Rating: 3 out of 5
following a purchase from 16/12/2023
Great product but the DHL courier is a disaster. They said they tried 2 times to deliver but they didn't and in the end I was forced to drive miles to be able to pick up the package!
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Response from Foie Gras Gourmet
I am sorry you had a bad experience with DHL, they are generally efficient but not always at Christmas time.
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Eliane T.
Rating: 1 out of 5
following a purchase from 14/12/2023
There was mold on opening and a bad smell and color. We threw it away. Fortunately, there was a small jar of duck gift that we did like.
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Response from Foie Gras Gourmet
Hello Eliane, we have sent a new product to replace the defective one. I hope you enjoyed it
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Andreas V.
Rating: 3 out of 5
following a purchase from 12/12/2023
Relation qualité/prix excellente.
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Response from Foie Gras Gourmet
Thank you Andreas
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Peter R.
Rating: 1 out of 5
following a purchase from 21/11/2023
At the moment the parcel is stuck in customs. If nothing happens I'll ask for my money back.
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Response from Foie Gras Gourmet
Hello Peter, unfortunately we're not responsible for the vagaries of customs but, in any case, we do refund packages that couldn't be delivered, as promised on our site. We hope that your parcel will soon be unblocked, otherwise come back to us for a refund. Thank you for your patience, the Foie Gras Gourmet team
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verified buyer
Rating: 3 out of 5
quality was a disappointment
Response from Foie Gras Gourmet
Hi Philippine, we're sorry that you didn't like the products. Those are certified productions from small cooperatives in the South-West of France and there isn't much higher quality available on the market. We suggest looking into our Label Rouge products or maybe try other brands in our selection. We also added additional products with new flavours (Sauternes, Piment d'Espelette, Armagnac, Fleur de Sel) Sincerely yours
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Acheteur vérifié
Rating: 3 out of 5
Sono esigente perchè lo faccio anch'io in casa con una vecchia ricetta di famiglia e francamente lo trovo più buono del vostro, che comunque non è male.
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verified buyer
Rating: 3 out of 5
First order was great Then I ordered again and your feedback was you are having trouble with dhl Still waiting
Response from Foie Gras Gourmet
thank you for your message. That is correct that there have been new issues with DHL. I had to change and to use USPS. The delivery is a little bit longer. Sorry for this. One of your items will be delivered very soon.
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verified buyer
Rating: 3 out of 5
Delivery requested to front door. Actually delivered in the back of garage door.
Response from Foie Gras Gourmet
Sorry that the parcel wasn't delivered in the exact right place, we unfortunately don't have full control over the final delivery
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Acheteur vérifié
Rating: 1 out of 5
package not delivered on time. Impossible to check delivery as dhl does not accept a fixed number.
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Response from Foie Gras Gourmet
I'm sorry that DHL took an extra 1 working day to deliver the parcel. But I understand that you would have preferred to receive it on the agreed date. The period of intense cold in the North East of the United States has severely disrupted all DHL air traffic. My apologies again.
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Acheteur vérifié
Rating: 3 out of 5
I haven't received my parcel yet, even though it was promised for December 30th!
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Response from Foie Gras Gourmet
Hello, you're right, and I'm sorry about the DHL delay. It's not at the end of December that carriers achieve the shortest delivery times, and the period of intense cold in the North East of the United States has severely disrupted all DHL air traffic. My apologies again.
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Acheteur vérifié
Rating: 3 out of 5
Very convenient service, but a bit expensive. However, I have yet to taste the products, and I hope I won't be disappointed.
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Verifierad köpare
Rating: 3 out of 5
Det dom säljer är av bra kvalitet och det är bra leverans men jag har flera gånger åkt på en nit då dom erbjuder en gratis gåva vid köp av ett visst belopp som jag sällan fått då dom är väldigt petiga med rätt summa. Tex köp för 100 euro vilket jag då betalar 1050 Sek. dock har euron stigit till 10,80 utan min vetenskap vilket jag då blir 30 sek för kort och det gör att jag köper mer än vad jag egentligen är ute efter och känner mig då blåst på gåvan. Jag borde i detta fall ha koll först på valutakursen men vem fasen kollar upp det innan man gör ett spontan köp a beställ nu innan detta datum.
Response from Foie Gras Gourmet
Logistikföretaget respekterar fasta regler men kunde ha gjort en insats eftersom det är sant att det bara saknades några få euro för att vänta på en beställning på 100 euro och sedan få ett litet block som gåva som utlovat. Om du beställer igen, skicka mig ett e-postmeddelande före nästa beställning så ska jag se till att lägga till en foie gras som gåva. Ha en trevlig jul
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