Reviews France Trampoline

9.4/10
★★★★★
based on 21895 reviews published

Latest customer reviews

5 /5
★★★★★

Perfect and delivered very quickly

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Carine D.
purchased on 28/04/2022
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4 /5
★★★★☆

Quality site with good description, which allows for a choice adapted to our needs

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Hervet M.
purchased on 26/04/2022
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5 /5
★★★★★

Great service when exchanging a jumping mat, thank you!

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Cornelius K.
purchased on 28/04/2022
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5 /5
★★★★★

France Trampoline contacted me again to verify that there was no error in the order, then delivered everything on time.

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David G.
purchased on 26/04/2022
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5 /5
★★★★★

Easy and quick order.

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Neil M.
purchased on 25/04/2022
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5 /5
★★★★★

Respect for deadlines and good quality

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Françoise C.
purchased on 26/04/2022
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4 /5
★★★★☆

Good quality product, easy to install if you have a tensioner. Supply error, 2 extra washers, 2 nuts missing, 1 right-hand thread, 1 left-hand thread.

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Guy M.
purchased on 22/04/2022
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5 /5
★★★★★

Item conforms to the description. Superb trampoline

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Laurence T.
purchased on 22/04/2022
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5 /5
★★★★★

HIGH QUALITY PRODUCTS

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Berengere G.
purchased on 22/04/2022
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4 /5
★★★★☆

Very good responsiveness to the order, very fast delivery, correct packaging

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Dominique F.
purchased on 27/04/2022
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3 /5
★★★☆☆

2 identical references in form, but not in their length Of course I bought the too long ones. They still do the job but it's a hassle to assemble

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Thierry L.
purchased on 26/04/2022
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Answer from France Trampoline
Hello, thank you for your comment. After checking, we do not see any other information on your account or different orders. Indeed, you ordered a bag of brackets: the pieces are supposed to be identical, did you have a problem with one of them? In order to identify your problem and assist you, please contact our customer service at [email protected] with photos. We respond to all your questions from Monday to Friday from 9 am to 6 pm. Best regards, the France Trampoline team
5 /5
★★★★★

Excellent.

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Emma Et Jc L.
purchased on 27/04/2022
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5 /5
★★★★★

Great

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Paul P.
purchased on 20/04/2022
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5 /5
★★★★★

Product that perfectly meets our expectations

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Christelle S.
purchased on 23/04/2022
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5 /5
★★★★★

Service in line with my expectations

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Patrice M.
purchased on 25/04/2022
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5 /5
★★★★★

Very good, however it would have been nice to have the manual. But very good customer service over the phone with a good manager who sent a very simple and clear video

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Hughes C.
purchased on 25/04/2022
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5 /5
★★★★★

Nothing to complain about, small issues with parts resolved very quickly

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François H.
purchased on 24/03/2022
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5 /5
★★★★★

Like the first time, a flawless performance!

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François L.
purchased on 21/04/2022
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5 /5
★★★★★

As soon as we received the order, we were able to follow the preparation and delivery. Complete respect for the handling and delivery conditions. Very good reception of the order. Trampoline meets our expectations. Material of very good quality. Thank you France Trampoline.

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Joseph S.
purchased on 23/04/2022
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5 /5
★★★★★

Excellent quality and fast delivery.

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Isabelle P.
purchased on 24/04/2022
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5 /5
★★★★★

Very good

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Patrick V.
purchased on 19/04/2022
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5 /5
★★★★★

Serious, fast, and efficient.

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Odile B.
purchased on 18/04/2022
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5 /5
★★★★★

Very good service

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Bernard M.
purchased on 25/04/2022
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5 /5
★★★★★

Impeccable! I ordered an oval 490, the delivery was quick and careful. I assembled it alone in just over 5 hours, my children love it.

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Jerome V.
purchased on 23/04/2022
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5 /5
★★★★★

Very good product, of very good quality.

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Jennifer W.
purchased on 21/04/2022
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5 /5
★★★★★

After-sales service attentive and very responsive Thank you

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Chantal B.
purchased on 26/04/2022
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5 /5
★★★★★

Fast shipping, well-packaged parcel. Easy to assemble. Perfect overall.

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Celine G.
purchased on 23/04/2022
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5 /5
★★★★★

Excellent product and excellent customer service

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Ludivine V.
purchased on 22/04/2022
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5 /5
★★★★★

Trampoline received very quickly. Perfect quality, well-made instructions. Nothing to complain about, except that it created a lot of joyful screams from our 3-year-old child who is having a blast in it. By the way, the safety net part is really well made, there is really no risk of falling outside, unless we forget to close the entrance zipper properly. In summary 👍

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Guillaume B.
purchased on 18/04/2022
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5 /5
★★★★★

Product as described, quick delivery.

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Frédéric L.
purchased on 22/04/2022
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5 /5
★★★★★

-

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Eric T.
purchased on 15/04/2022
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4 /5
★★★★☆

No problem with delivery. Overall the product meets my request, but there were many black wires along the zipper (serving for its fixation) that were loose and blocked the opening of it. Manufacturing defect?

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Jean-luc F.
purchased on 03/04/2022
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4 /5
★★★★☆

Serious, fast, efficient

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Michel L.
purchased on 21/04/2022
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1 /5
★☆☆☆☆

No serious after-sales service follow-up... Request for information for spare parts due to very violent weather on a brand new trampoline... No professional feedback... It is in relation to its after-sales service follow-up that we measure the quality of a company, its seriousness, and especially its respect for existing customers! And here I clearly understood the message... Very very disappointed!!

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Olivier R.
purchased on 16/02/2022
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Answer from France Trampoline
Hello Sir, thank you for your feedback. We understand your disappointment and we are in the process of reprocessing your file for your trampoline returned due to violent winds/storms. However, we would like to remind you that the coverage of warranty parts is not correlated with the various unfortunate weather events. The structures in your garden can be protected by an insurance company if you wish. We hope to find a solution together as quickly as possible and we assure you that we are doing our utmost to ensure your satisfaction. Best regards, the France Trampoline team
4 /5
★★★★☆

***

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Jaume F.
purchased on 17/04/2022
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5 /5
★★★★★

Very satisfied, fast delivery and telephone service is very attentive, kind and friendly.

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Gabriela C.
purchased on 14/04/2022
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5 /5
★★★★★

Perfect, nothing to complain about. Everything was great from start to finish. I highly recommend France trampoline.

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Souad H.
purchased on 01/04/2022
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5 /5
★★★★★

Quality material, meets our expectations, delivered quickly. The package was damaged but nothing was missing or damaged.

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Herve M.
purchased on 19/04/2022
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5 /5
★★★★★

Bravo, always listening, don't change anything because this is my second trampoline.

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Florence E.
purchased on 15/04/2022
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3 /5
★★★☆☆

Reception in time of my replacement net for a Boost'up 390 trampoline... But the frame made up of several fiberglass rods is too short. I had to remove pieces from the top frame to try to complete the bottom one... As a result, the whole thing is fragile. Therefore, at least 50cm of fiberglass rod is missing at the bottom of the net to have something solid. Too bad.

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Anthony G.
purchased on 19/04/2022
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Answer from France Trampoline
Hello Madam, We have taken note of your information. We are sorry to learn that you have encountered this type of inconvenience, as indeed our fiberglass arcs are packaged so that the diameter is correct for your trampoline. We have been operating this way for several years now, and we are surprised that you are facing such an issue when reassembling your trampoline for your children. We invite you to contact our customer service by email at [email protected] with photos to find a solution to your problem as soon as possible. We renew our apologies. Best regards, the France Trampoline team