Reviews France Trampoline

9.4/10
★★★★★
based on 21895 reviews published

Latest customer reviews

5 /5
★★★★★

Impeccable order, product received quickly. Relatively easy assembly, diagram could be a bit more precise. Otherwise nothing to complain about, reliable site.

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Damien H.
purchased on 31/03/2022
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5 /5
★★★★★

Perfect, always happy with what I order from France Trampoline.

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Stephanie M.
purchased on 31/03/2022
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5 /5
★★★★★

Effective

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Ciret N.
purchased on 01/04/2022
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5 /5
★★★★★

I was well advised and my request was processed quickly, so the goods were set up super fast in our garden. Simply top. Highly recommended.

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Sandra P.
purchased on 31/03/2022
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5 /5
★★★★★

Very good product and a very responsive and helpful customer service!

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Alizée A.
purchased on 01/04/2022
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5 /5
★★★★★

Very good

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Odile S.
purchased on 29/03/2022
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5 /5
★★★★★

Very satisfied with the product

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Laeticia B.
purchased on 27/03/2022
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5 /5
★★★★★

The net is in accordance with the description and fits perfectly. Fast delivery. I recommend this site.

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Ingrid N.
purchased on 30/03/2022
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5 /5
★★★★★

Very good, the dome pleases my children a lot

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Patricia L.
purchased on 29/03/2022
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5 /5
★★★★★

Order received quickly and effective customer service

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Noémie L.
purchased on 29/03/2022
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5 /5
★★★★★

Perfect

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Martine S.
purchased on 29/03/2022
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4 /5
★★★★☆

The assembly instructions lack explanations and the diagrams are not detailed enough. Assembling the structure is much more difficult than shown in the assembly videos on the site.

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Alyson V.
purchased on 20/03/2022
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4 /5
★★★★☆

Correct

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Marie-jeanne V.
purchased on 28/03/2022
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4 /5
★★★★☆

Satisfied.

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Philippe C.
purchased on 29/03/2022
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5 /5
★★★★★

Very good customer listening and quality telephone assistance to help select the product suited to the need.

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Alain J.
purchased on 30/03/2022
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5 /5
★★★★★

The delivery was very fast and the net was of super quality. Unfortunately, the size did not fit. I don't understand why they don't just take the diameter of the jumping mat, but the return was no problem. Would gladly do it again. Best regards

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Peter R.
purchased on 26/03/2022
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3 /5
★★★☆☆

Hello. I made a complaint to your services, and I still haven't received the parts that were broken in their packaging. I would like to know where that stands. Thank you sincerely ***

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Claudine D.
purchased on 16/03/2022
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Answer from France Trampoline
Hello, thank you for your feedback. We apologize for the delay in processing your request. We have just contacted you by email to find out how many hooks you need so we can send them to you under warranty as soon as possible. Best regards, the France Trampoline team
5 /5
★★★★★

Very good

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Laurent S.
purchased on 30/03/2022
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5 /5
★★★★★

Fast and good delivery

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Herbert J.
purchased on 28/03/2022
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3 /5
★★★☆☆

If the product overall is of good quality, the assembly is far too complex and long. The plastic hooks are very weak and break easily

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Arthur M.
purchased on 24/03/2022
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Answer from France Trampoline
Hello, thank you for your comment. We apologize for the hooks. Please feel free to contact our customer service with photos so we can send you replacements under warranty as soon as possible. Regarding the assembly, we offer installation videos of our products on our YouTube channel and our website, to familiarize yourself with the parts before receiving the order if necessary. Best regards, the France Trampoline team
5 /5
★★★★★

I consider myself satisfied with customer service and the speed of delivery. But above all with the quality of your products.

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Maurizio L.
purchased on 27/03/2022
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5 /5
★★★★★

Meets my expectations.

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Michael L.
purchased on 28/03/2022
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5 /5
★★★★★

Top service, super fast delivery and top material

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Marie B.
purchased on 27/03/2022
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5 /5
★★★★★

Fast and efficient

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Nathalie L.
purchased on 10/03/2022
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5 /5
★★★★★

Excellent

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Julety M.
purchased on 03/03/2022
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4 /5
★★★★☆

Good product allowing me to renovate my Expert trampoline, which is no longer distributed.

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Jerome R.
purchased on 27/03/2022
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4 /5
★★★★☆

Good quality

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Florence B.
purchased on 22/03/2022
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5 /5
★★★★★

Just, the shipping costs for Corsica are a bit exaggerated.. Otherwise nothing to report

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Franck P.
purchased on 28/03/2022
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5 /5
★★★★★

Good product quality, fast delivery

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Nicolas C.
purchased on 25/03/2022
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2 /5
★★☆☆☆

The ordered goods were not available and an alternative product was sent without comment. This was picked up again, but the total amount paid was not refunded. Just a hassle for me.

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Manuela Z.
purchased on 27/03/2022
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Answer from France Trampoline
Dear customer, thank you for your review. We are sorry to hear that we could not meet your expectations. There was indeed a reference error and we accidentally sent you the wrong skis for the trampoline. Unfortunately, we no longer had the skis you ordered in stock. We apologize for these circumstances. Our team reacted immediately and covered the return shipping costs. As soon as the goods arrive at our logistics center, you will be fully refunded. Best regards, your trampoline technology team.
5 /5
★★★★★

Delivery and quality of the product are excellent! Would gladly do it again 👍

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Irene W.
purchased on 27/03/2022
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5 /5
★★★★★

Everything was perfect

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Brigitte T.
purchased on 24/03/2022
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5 /5
★★★★★

Very good

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Nicolas G.
purchased on 27/03/2022
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5 /5
★★★★★

Very good team listening.

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Chrystèle B.
purchased on 29/03/2022
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5 /5
★★★★★

Very good products. Extra

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Karine G.
purchased on 27/03/2022
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5 /5
★★★★★

Perfect.. quality and deadline

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Danielle L.
purchased on 28/03/2022
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5 /5
★★★★★

We were able to buy a spare part that, thanks to your services' advice, fits perfectly, even though our trampoline model is old and does not come from France trampoline. My grandchildren thank you and so do I. Best regards.

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Eliane S.
purchased on 27/03/2022
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5 /5
★★★★★

Very satisfied

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Richard R.
purchased on 26/03/2022
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4 /5
★★★★☆

We had bought the rod for the net separately and in reality, a piece is missing to make the connection all around the perimeter. After-sales purchases are still complicated to get everything perfect. Of the last 4 purchases, 2 were perfect including the last one, the net. Very good reception on the phone otherwise which facilitates the order

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Christel B.
purchased on 22/03/2022
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4 /5
★★★★☆

Fast and complete delivery. no surprises

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Alexandre V.
purchased on 24/03/2022
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