9.4/10
★★★★★
based on 21350 reviews published

Latest customer reviews

5 /5
★★★★★

Good

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Prisca V.
purchased on 16/06/2021
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5 /5
★★★★★

Very serious! Highly recommend!

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Beatrice D.
purchased on 14/06/2021
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5 /5
★★★★★

Once the order was placed, there was no need for anything else. Order, payment, delivery, and assembly of the dome all went smoothly, without any difficulties. Precise service and full satisfaction regarding the quality of the product received.

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Monica B.
purchased on 07/08/2021
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5 /5
★★★★★

Very good!

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Grégoria K.
purchased on 08/08/2021
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5 /5
★★★★★

Very Good

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François O.
purchased on 09/08/2021
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4 /5
★★★★☆

Very satisfied

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Lauriane R.
purchased on 14/05/2021
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5 /5
★★★★★

Very good phone reception, a very competent and helpful contact, very fast shipping

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Anne S.
purchased on 09/08/2021
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3 /5
★★★☆☆

Long delivery and item slightly different from the previous one!

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Patrice L.
purchased on 05/07/2021
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Answer from France Trampoline
Hello and thank you for your comment. When you placed your order on 05/07, the net was not in stock until 25/07, as indicated on the product sheet. We shipped the product on 07/08. We apologize for these few days of delay and do our best to ensure our customers receive their orders as quickly as possible. Your new net should last you as long as the old one. Best regards, the France Trampoline team.
2 /5
★★☆☆☆

Delivery in several parts, still missing some pieces

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Serge L.
purchased on 05/07/2021
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Answer from France Trampoline
Hello, thank you for your feedback. We have checked your order and according to our system, all spare parts were shipped as soon as they were available (jumping mat on 13/07 and net on 09/08). We indeed had delays in restocking the net, we apologize for these circumstances. Our customer service will get back to you by email to get more information regarding the missing parts. Best regards, the France Trampoline team.
5 /5
★★★★★

The order was a bit long to receive! But I found a trampoline like new

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Helene B.
purchased on 04/07/2021
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5 /5
★★★★★

Delivery scheduled for Saturday but postponed to Monday due to an "incident". Other than that, everything is perfect.

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Patrice L.
purchased on 04/08/2021
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5 /5
★★★★★

Quality products. The advisors are very professional.

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Virginie A.
purchased on 02/08/2021
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5 /5
★★★★★

Fast delivery

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Joanna L.
purchased on 05/08/2021
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5 /5
★★★★★

Excellent product, customer service responds quickly.

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Jessica G.
purchased on 26/05/2021
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5 /5
★★★★★

Very good material, the buried trampoline is a success. And much safer for parents. No issues with the order, delivery on time. I recommend.

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Fanny D.
purchased on 02/08/2021
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4 /5
★★★★☆

Delivery a bit long due to covid. Efficient phone support.

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Xavier P.
purchased on 12/07/2021
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1 /5
★☆☆☆☆

The product is very disappointing compared to the old one. Seems very fragile. There are already 3 broken hooks

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Francois J.
purchased on 21/04/2021
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Answer from France Trampoline
Hello, thank you for your comment. We apologize for this issue encountered. We will send you a dozen hooks under warranty as soon as possible. Our customer service ([email protected]) is at your disposal for any further questions. Best regards, the France Trampoline team.
5 /5
★★★★★

By phone I was able to quickly order exactly the items that needed to be replaced.

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Marie-christine T.
purchased on 06/07/2021
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5 /5
★★★★★

No problems with the delivery and the product

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Alain D.
purchased on 10/07/2021
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5 /5
★★★★★

VERY satisfied.

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Marie-johanne L.
purchased on 28/07/2021
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4 /5
★★★★☆

I had to re-drill the tubes to be able to put them in place, no worries about the rest.

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Aurélien J.
purchased on 21/07/2021
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5 /5
★★★★★

Fast delivery, excellent quality trampoline, I am very satisfied!

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Jérôme B.
purchased on 26/07/2021
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5 /5
★★★★★

Trampoline received quickly, very nice quality, assembly plan very good, effective and pleasant bounce, the whole family is very happy.

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Marie J.
purchased on 05/08/2021
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5 /5
★★★★★

Nothing to report.

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Michel M.
purchased on 06/08/2021
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5 /5
★★★★★

Serious company and above all, you can find spare parts even years after the first purchase

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Alice B.
purchased on 20/07/2021
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5 /5
★★★★★

Excellent product

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Josée A.
purchased on 03/08/2021
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5 /5
★★★★★

Purchase made without problems. Delivery delayed due to a shortage of parts and difficult supply. Always kept informed of the progress of the order. Very good communication.

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Arnaud D.
purchased on 02/04/2021
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5 /5
★★★★★

Very good phone reception and relevant advice for replacing spare parts. The products are of good quality.

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Christian L.
purchased on 08/07/2021
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1 /5
★☆☆☆☆

According to customer service, I did not provide any incorrect information when ordering a replacement jumping mat, yet the mat did not fit my trampoline. I had to return it and received the message that I would only be partially refunded. I cannot understand this, as the mat was not used and was returned in its original packaging. No photo of a possible defect was provided as proof, which I require from this provider! Can you initiate this? Thank you! The order number is ***

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Willi V.
purchased on 05/08/2021
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Answer from France Trampoline
Dear customer, thank you for your feedback. Our spare parts fit our trampolines and other brands if the specifications match. However, it sometimes happens that spare parts are not suitable for certain trampolines, as with your jumping mat. We apologize for this situation, but we do not have another jumping mat with these dimensions. Regarding the return, these are at the customer's expense according to our sales conditions. If you have further comments, please feel free to contact our customer service ([email protected]). Best regards, your Trampolin-Technik team
5 /5
★★★★★

Very satisfied with the trampoline, service, and delivery.

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Katrin F.
purchased on 23/06/2021
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5 /5
★★★★★

Perfect, I recommend France trampoline

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Christelle A.
purchased on 18/06/2021
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5 /5
★★★★★

Good but a bit long delay

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Gilles C.
purchased on 23/06/2021
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5 /5
★★★★★

Everything in order, no problems. 100% satisfied

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Bertrand F.
purchased on 23/07/2021
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5 /5
★★★★★

Fast delivery (small downside nonetheless on flexibility, you need to take a day off as we only have a date and no time) Customer service with staff available immediately to respond to all our information requests (delivery, assembly...) that's great! Superb aesthetic product and especially of quality! Despite the small downside on delivery, I recommend this site and give it 5 stars!

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Thimothée M.
purchased on 31/07/2021
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5 /5
★★★★★

Satisfied with the order, the product, and the delivery.

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Jean-duany P.
purchased on 26/05/2021
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3 /5
★★★☆☆

Delivery time was very delayed and each time, we had to call to find out where the order was!! However, the person on the phone was always very pleasant and very available

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Emmanuelle M.
purchased on 26/06/2021
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Answer from France Trampoline
Hello and thank you for your comment. When you ordered on 26/06, the net was not in stock before 31/07, as indicated on the product sheet. We shipped the product on 05/08. We apologize for these few days of delay and do our best to ensure our customers receive their orders as quickly as possible. Best regards, the France Trampoline team.
5 /5
★★★★★

A true professional for trampoline

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Christophe C.
purchased on 04/08/2021
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3 /5
★★★☆☆

I had problems with the carrier who delivered in two parts and the package from the second delivery had been opened and resealed by the carrier.

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Eric N.
purchased on 19/07/2021
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Answer from France Trampoline
Hello, thank you for your comment. Your order was delivered in two packages, as it involved two spare parts. We apologize for the delivery issues encountered. Please feel free to contact our customer service ([email protected]) so we can relay this information to the carrier. Best regards, the France Trampoline team
5 /5
★★★★★

Accessories for zip line ordered from Switzerland. Very fast shipping and reasonable shipping costs, I am pleasantly surprised. The products seem to be of good quality. To be seen over time.

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Muriel P.
purchased on 02/08/2021
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4 /5
★★★★☆

Quality material. Easy installation with 3 people. The only downside is the price, but otherwise, I recommend the product

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Laetitia T.
purchased on 05/08/2021
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