Reviews France Trampoline

The product is very good but the assembly instructions are terrible. It was a nightmare to install with errors related to the lack of explanations and extremely complicated backward returns.

Simplicity in ordering and great efficiency in processing the order and shipping.

The order process went perfectly well

Order tracking communication is top-notch

Trampoline purchased in March 2023. We are delighted with the quality of the trampoline. Moreover, we had a problem during delivery (due to the delivery person and not France trampoline) and customer service was excellent. We recommend.

Fast delivery, quality material

Very responsive team and very good products

Following a warranty request, the France trampoline team was very responsive and sent me the damaged items very quickly

Perfect very fast delivery and product exactly as we expected

Fast shipping and good value for money.

GOOD MATERIAL, but there were missing pieces in the package so I called the number written in the assembly book to get customer service, they were supposed to call me back but the after-sales service is like I was a few days before Christmas I had to make the missing pieces myself. I AM DISAPPOINTED BY THE MANUFACTURER FOR ITS LACK OF FOLLOW-UP OF ITS AFTER-SALES SERVICE

Product as described and delivered very quickly, despite the Christmas period.

Excellent

Very good

I ordered and paid for a trampoline surround on 23.09.2024 because I had a good experience with the delivery of a jumping mat. The delivery date was set for 28.11.24, and on 29.11.24, the handover to the carrier was confirmed. Since then, the shipment has been untraceable, as communicated via email on 12.12.24. As of now, on 05.01.25, I have no information on whether and when I will receive the delivery.

It was delivered quickly and competently. Even when I encountered a delivery problem, it could be resolved quickly. Everything is very nice and seems to be of very good quality. It is a really nice Christmas gift.

Although intuitive and well illustrated, the assembly instructions lack explanations in Italian

Thank you, very good product, easy installation, very clear instructions

Very effective 👌👌👌

Very good. The tensioner is, however, mandatory

Speed and quality of the products

Very good product, however I had two broken hooks from the protective cover

The quality of the trampoline seems to be there. I am still disappointed that the ladder was not included in the basic offer knowing that in the photos on your site describing the product, one can see one.

Delivery is compliant, quality product.

Ordered very well as well as the super fast delivery

I had to reorder products even though it was a break under warranty.

Package content is compliant. Waiting for setup.

The delivery went well. The assembly was a bit sporty to achieve good tension on the supports. The spaces between the accessories were more numerous than the number of accessories, so there was a bit of confusion but no difficulty in installation.

Speed of delivery. Ease of contact and getting feedback from customer service.

Advice taken by phone allowing me to verify the necessary material. I hadn't ordered the hoops with the net; I had to place another order but delivery was free this time... THANK YOU

During my phone call, I was guided and very well advised by a caring hostess who helped me avoid a misinterpretation; this is the second time I have contacted you and everything went well each time... Thank you and well done! Best regards

Everything is perfect

Very good and fast

Fast delivery. Good quality product. I am very satisfied with my purchase on your site.

You're good

Very good.

Fast shipping and simple, accessible tracking.

Easy to assemble, clear instructions

The only downside is that I wasn't informed about the delivery... Luckily I was home when the delivery person came by, but it's a shortcoming.

Delighted with the additional accessories, they enhance the fun options!