★★★★★
based on 21350 reviews published
Latest customer reviews
Very good communication with the sales service. I waited too long for the order. But I suppose that being out of stock, you couldn't do otherwise.
Based on your advice, the product does not match, I need to change the springs.
Product as described
Good attention and good product
Perfect
No issues with France Trampoline, you communicated very well regarding the product shortage and then regarding the delivery announcement. I regret that the delivery person did not have my mobile number. I was able to track the package's journey but had no indication of the delivery date and time slot... if I hadn't been there, I would have been penalized and it wouldn't have been my fault.
Overall good service but confirmation of the delay took a long time to arrive as the item was out of stock at the time of the order
Nothing to say, everything was correct
Good quality
Delivered on time
The delivery was too long compared to the announced time
High quality trampoline it seems (time will confirm hopefully). Only concern: the net attachments were not up to the rest (brittle) and replaced without any issue with spare parts. So very responsive and high-quality customer service. Very satisfied with this purchase.
Article as described. Had to pre-order as the item was only available in 6-8 weeks. Everything went smoothly. The item was shipped independently and arrived within the 8 weeks. Everything is great!
Order placed in April announced for delivery at the end of May and postponed to August without warning. Disappointed by the lack of professionalism regarding the delivery
Efficient and quick in the service
Very good
Perfect
The new mat fits perfectly on my trampoline
Order received one month late, incomplete, got lost in delivery, delivered to another department, we had to arrange with the person who received it on our behalf to retrieve the material.
Catastrophic!!! Impressive delivery time not stated during the order, had to contact them myself to get news despite the full payment of the order. Etc etc.... Very disappointed!!!
Everything is fine except the instruction manual for assembling the trampoline. Not at all educational!
Quality product with many spare parts included
The trampoline was no longer available, but the expected date was kept. The team was always available for questions about delivery or to change the address. Now the trampoline is in the garden and is used daily. The material seems robust, even for adults, and the assembly was a piece of cake thanks to the good instructions.
The ordered net is of good size. However, the quality is lower than the original product
Product out of stock delivered 2 months late from the expected date
Very serious
Trampoline of very high quality, however, it's a shame about the very long delivery time....
Easy to place an order but customer service issue not resolved to this day... too bad!
Serious company, we had a sizing issue with our foam, it was exchanged without any problem.
Product received quickly
Very professional. Since it was my first time ordering, you checked that my order was correct and I appreciated your attention. Fast shipping. I highly recommend
Order as initially presented, easy and secure assembly. The kids are thrilled! Thank you
Slightly long delay, but well announced from the start, dates kept. Delay, but good
Very good follow-up from customer service; very responsive. The only downside is the wait due to the unavailability of the product.
Net purchased as a replacement. The delivery was not respected because I had requested that it be delivered later as I was on vacation. It was shipped anyway, I had to change the delivery and go pick it up on the day of our arrival, otherwise the net would have been returned to the sender. Let's hope this net will be sturdier than the previous one as I barely kept it for 2 years.
Very good product once finished but what a hassle to assemble! Maybe add more information in the assembly instructions..
OK, satisfied.
Very serious, very competent, easy communication, fast delivery!
The opening of this new protective net is less practical than the old one. The entrance was rectangular and not a slit. The net seems thinner. It feels a bit like savings were made on the quality of the product.
The delays related to the unavailability of certain ordered products were largely compensated by commercial gestures. The products are always of great quality. I recommend.