Reviews France Trampoline

Excellent quality trampoline, small downside for assembly as I am not very handy, even though there is a manual, sometimes you have to guess and think hard!!! But with patience, you can do it and you can contact the technical service at any time and they helped me right away 👍 I highly recommend!

The delivery, the product, I was totally satisfied.

Good service.

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Quality product. Fast delivery.

Very good product and the children are happy, Thank you.

Very good product, delivered on time.

The service was that of a quality professional.

I am satisfied with the purchase. A quality product

Item delivered on time, conforms to the description. Everything seems to be of very good quality. Very good tutorials for assembly. Only small complaint: in the assembly video, it looks super easy, it's a woman who performs the actions effortlessly, whereas in reality, even the strongest man in the family had difficulty inserting the tubes into the clamps... and we had to use a hammer and a wooden board to push them all the way in.

Very good product, of good quality! But delivery time too long, and often postponed..... Last item received in January 2022, order placed in April 2021!!!!!......

Good product that delights our children, only downside is the delivery box damaged on a completely exploded pallet.

Perfect and fast delivery!

Quality of service is terrible. Exclusive France Trampoline product, ordered on 03/11/21, shipped on 28/12/21!! Shameful for a manufacturer’s products and at *** on top of that. No commercial gesture, no apology... I do not recommend.

The plastic hooks to hold the safety net are not sturdy enough: 2 broke while putting up the net. These are the same plastic hooks for the protective mat covering the springs. We have 4 broken just after the first season of use. We bought from France Trampoline for the quality and spent the financial means for that, so of course, we are disappointed with this part of the product. We will therefore contact France Trampoline's customer service for a commercial gesture (free supply of hooks).

Product conforms to the order, careful packaging, and fast shipping.

Very good quality trampoline but unfortunately the cover is torn.

The ninja course is good, but the ropes (part of the elements) are hard to grasp. First installation not easy. Better to be two.

Very good experience with customer service. After a mix-up with the order, they were very efficient in correcting the mistake, good communication, providing regular updates on the follow-up and even made a commercial gesture in the end. Among the best customer service experiences I've had.

Clear

Hello, online purchase OK, FT contact OK. For the product (a replacement jumping mat, this one is waiting for Spring to be assembled, so no review for now) For complete trampolines, given the sums involved, one might regret that there are no demonstration spaces (at the regional level for example). I wanted to acquire a large rectangular trampoline, but in the absence of product visualization and given the investment, I did not take the plunge! Another idea I had submitted at the time: With the agreement of customers who have already purchased a trampoline from you, having contact details to possibly see the products in place. Best regards

Careful and fast shipping. Quality product.

Average rating due to delivery issues: contrary to what was announced during the order, the delivery person did not contact to set a delivery day. He showed up at the delivery location without notice and we had to improvise a delivery at a kind neighbor given the weight and bulk of the package

The parts I ordered for my trampoline are ideal and were delivered in record time

Fast shipping and compliant with the description. Very good!

A bit expensive.. but it fits very well with my topflex brand trampoline which no longer manufactures the product

Very fast delivery despite the very large orders before Christmas. Accommodating and responsive. Nothing to complain about, I recommend.

It has very good quality, the assembly was easy and they liked it a lot

Great quality and attention.

VERY SATISFIED WITH THE PRODUCT

Everything went well!

Excellent service, punctual and quick even in answering questions, I will recommend my friends to visit your site for any purchases

Excellent service!

Impeccable delivery tracking Fast delivery

Good site Good product quality Good delivery

Very good

Delivery via Mondial Relay, a few days before Christmas, arrived quickly. Material well packaged, box almost too big. Missing the user manual. Kids are happy, parents too!

There are very friendly contact partners! The cover is also very good.

Easy order Fast delivery Perfect product!

Happiness within reach. If you have some space, do not hesitate to dedicate it so that both small and large can have a fun time whenever they want. Trusted website, shipments arrive on time and in perfect condition. The products are of great quality and easy to assemble following the included instructions.