★★★★★
based on 21665 reviews published
Latest customer reviews
Very good welcome competent staff and attentive to the customer the advice given is relevant and in line with the expressed need and helps avoid a bad product choice when ordering I recommend...
Following the order for changing the safety net and the protective foams for the posts. A mounting manual is missing from the package. When the trampoline has been assembled for several years, you no longer know how to disassemble it, especially how the posts are fitted and locked (by a spring pin) and the junction point of the fiber arch fitted but not marked during assembly (marking this greatly facilitates things) And a small manual for reassembling the ordered elements. Very good replacement products mounted for 2 weeks, the children are safe and happy.
Order on France trampoline net with poles very good merchandise easy to assemble, solid fast delivery by carrier, I recommend
Perfect delivery on time. Everything very well packaged and protected. Material of qualitative appearance remains to be tested over time
Perfect, the order arrived on time as expected. The product was very well packaged and in accordance with the description and my expectations.
Perfect, efficient customer service, attentive and responsive
Delivered on time and good quality of the material
Order received quickly, after checking the measurements, fortunately, because I had made a mistake. I really recommend this site.
Purchase of a replacement net. Compared to the original net, the quality is really worse: lightweight material, snagged during installation, no Velcro like the previous model. Additionally, after a storm yesterday, a white and very foamy product was dripping from the net (we do not know what it is - toxicity on a product for children?)
I was able to benefit from ordering advice by phone for spare parts. I am very happy with the sturdiness of the trampoline (posts and jumping mat)
I recommend this company for its products certainly but especially its customer service. I am very very satisfied.
The person from France Trampoline we spoke to on the phone for advice listened to us very well and guided us for our purchases. The first one arrived very quickly and was completely in line with our expectations. The second is on pre-order so we are waiting. But we are very satisfied
I ordered a protective net for the trampoline to replace the old one that had torn along the zipper even though winter has come.
Good
Delivery time respected and the service well done
Fast delivery and very clean and solid packaging.
Fast and efficient but in case of issues, much less understanding. I ordered the wrong item so that is my fault but the return is unfortunately too cumbersome...
The set of elastics ordered was intended to replace those that broke quite quickly after the first season of use. This accessory could be more resistant, reflecting the very good quality of the trampoline otherwise. The price is also high - around *** per elastic. Otherwise, fast delivery.
Communication via WhatsApp worked excellently, so I could order the right spare parts. Fast delivery, everything went perfectly
Product compliant and of good quality. Fast delivery
Very good trampoline, sturdy and well thought out. The only small downside is that the instructions could be clearer.
Simply perfect
Very fast and very satisfactory delivery
Top advice and everything went smoothly and perfectly!
Good phone contact and the delivery issue was quickly resolved.
This is the second time I order from France trampoline and I am very satisfied with the ordered product and the quality of the delivery. Thank you
Perfect
No particular comments. Everything went well: the delivery and installation of the climbing dome.
Great seller. He contacted me to ensure he was sending the right item
I called the phone service to replace the net of our trampoline. My contact person checked that the net existed and suggested I get new poles at the same time. She then prepared a basket that I only had to validate.
Satisfactory
Quality very good, expectations fully met
Completely satisfied
Fast and careful shipping, item perfectly compliant, everything is perfect!
Order placed on April 23, no news by May 13. Customer service does not respond.
I needed accessories for my trampoline because some parts were worn out. It was extremely easy to find the right parts. A small weak point, the delivery that did not happen as planned for the second order, but that is related to human laziness!
Fast delivery, product matches the description and expectations, very satisfied with the entire process as well as the product!
Fast delivery, good material, exactly what I wanted.
Except for a small delay for which you had to give me your excuse, everything is going well.
All ordered parts are of very high quality. After the order, I was regularly informed about the order and shipping status - much more detailed than with large online retailers.