Reviews France Trampoline

9.4/10
★★★★★
based on 21895 reviews published

Latest customer reviews

5 /5
★★★★★

Material conforms to my request, well informed about the delivery date, and of good quality where spare parts can be found if needed.

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Thierry L.
purchased on 12/08/2021
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5 /5
★★★★★

Very good

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Eric V.
purchased on 10/08/2021
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5 /5
★★★★★

Very good quality trampoline, nothing to complain about. Very satisfied!

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Laure K.
purchased on 13/07/2021
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5 /5
★★★★★

No difficulty

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Delphine B.
purchased on 02/05/2021
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2 /5
★★☆☆☆

Bought with a release date of July 26. But ultimately delivered a month later. It could not be used this summer. Misled by the date displayed at the time of purchase..

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Mustapha B.
purchased on 11/07/2021
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Answer from France Trampoline
Hello, thank you for your comment. When you placed your order on 11/07, the restocking date of the trampoline was 30/08, as indicated on the product sheet. On 12/07, the restock was advanced to 30/06. The product was finally shipped on 06/08 and delivered on 12/08. Your children were able to enjoy the trampoline during the month of August. We apologize for the slightly long preparation time and assure you that we do our best for our customers to receive their orders as quickly as possible. Best regards, the France Trampoline team
5 /5
★★★★★

Excellent quality, bucket mat and springs perfect! My children are really happy to be able to jump on this trampoline

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Maryline P.
purchased on 02/08/2021
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5 /5
★★★★★

Clear presentation. Good product found

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Catherine C.
purchased on 09/08/2021
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5 /5
★★★★★

Delivery before the scheduled date, package without problems

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Jean-paul D.
purchased on 03/08/2021
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5 /5
★★★★★

Perfect

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Pierre R.
purchased on 07/08/2021
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5 /5
★★★★★

Good but assembly time longer than announced

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Marie-laure V.
purchased on 02/08/2021
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5 /5
★★★★★

Order received on time and in line with my expectations

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Barbara F.
purchased on 11/08/2021
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4 /5
★★★★☆

*** Another thing has been the service provided, where it is very improvable since I paid a surcharge for transport to arrive earlier and it didn't arrive; also, I was missing the ladder and it took more than two months to send it.

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Pablo Luis E.
purchased on 24/05/2021
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5 /5
★★★★★

Very good quality trampoline, I recommend without hesitation.

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Damien R.
purchased on 31/07/2021
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3 /5
★★★☆☆

The trampoline is great, but the assembly is hard work. Especially stretching the net took a lot of time and effort from two adults. The ladder was delivered weeks after the trampoline - which wouldn't be a problem. Unfortunately, it was not mentioned that the ladder cannot be installed afterwards! We now have to remove the entire net again and remount it, which no one wants.

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Veronika H.
purchased on 18/05/2021
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Answer from France Trampoline
Dear customer, thank you for your feedback. We are glad that you like the trampoline! Our customer service ([email protected]) is always available to help with questions or assembly difficulties. Regarding the installation of the ladder, you do not need to remove the entire net, just at the point where you will install the ladder. Best regards, your Trampolin-Technik team
5 /5
★★★★★

Service 👌 site to recommend

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Odette D.
purchased on 14/06/2021
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5 /5
★★★★★

Very good

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Sandrine L.
purchased on 10/08/2021
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5 /5
★★★★★

Zip line conforms to the description. Easy to assemble, and the kids are having a blast.

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Yves L.
purchased on 06/08/2021
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5 /5
★★★★★

Excellent service.

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Oriane D.
purchased on 21/07/2021
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5 /5
★★★★★

The measurement indication was not very clear, I had to return the jumping mat and the net. However, excellent phone reception, clear explanations, perfect product exchange, and great delivery speed.

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Veronique D.
purchased on 08/08/2021
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5 /5
★★★★★

Good

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Prisca V.
purchased on 16/06/2021
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5 /5
★★★★★

Very serious! Highly recommend!

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Beatrice D.
purchased on 14/06/2021
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5 /5
★★★★★

Once the order was placed, there was no need for anything else. Order, payment, delivery, and assembly of the dome all went smoothly, without any difficulties. Precise service and full satisfaction regarding the quality of the product received.

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Monica B.
purchased on 07/08/2021
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5 /5
★★★★★

Very good!

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Grégoria K.
purchased on 08/08/2021
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5 /5
★★★★★

Very Good

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François O.
purchased on 09/08/2021
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4 /5
★★★★☆

Very satisfied

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Lauriane R.
purchased on 14/05/2021
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5 /5
★★★★★

Very good phone reception, a very competent and helpful contact, very fast shipping

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Anne S.
purchased on 09/08/2021
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3 /5
★★★☆☆

Long delivery and item slightly different from the previous one!

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Patrice L.
purchased on 05/07/2021
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Answer from France Trampoline
Hello and thank you for your comment. When you placed your order on 05/07, the net was not in stock until 25/07, as indicated on the product sheet. We shipped the product on 07/08. We apologize for these few days of delay and do our best to ensure our customers receive their orders as quickly as possible. Your new net should last you as long as the old one. Best regards, the France Trampoline team.
2 /5
★★☆☆☆

Delivery in several parts, still missing some pieces

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Serge L.
purchased on 05/07/2021
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Answer from France Trampoline
Hello, thank you for your feedback. We have checked your order and according to our system, all spare parts were shipped as soon as they were available (jumping mat on 13/07 and net on 09/08). We indeed had delays in restocking the net, we apologize for these circumstances. Our customer service will get back to you by email to get more information regarding the missing parts. Best regards, the France Trampoline team.
5 /5
★★★★★

The order was a bit long to receive! But I found a trampoline like new

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Helene B.
purchased on 04/07/2021
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5 /5
★★★★★

Delivery scheduled for Saturday but postponed to Monday due to an "incident". Other than that, everything is perfect.

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Patrice L.
purchased on 04/08/2021
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5 /5
★★★★★

Quality products. The advisors are very professional.

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Virginie A.
purchased on 02/08/2021
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5 /5
★★★★★

Fast delivery

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Joanna L.
purchased on 05/08/2021
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5 /5
★★★★★

Excellent product, customer service responds quickly.

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Jessica G.
purchased on 26/05/2021
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5 /5
★★★★★

Very good material, the buried trampoline is a success. And much safer for parents. No issues with the order, delivery on time. I recommend.

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Fanny D.
purchased on 02/08/2021
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4 /5
★★★★☆

Delivery a bit long due to covid. Efficient phone support.

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Xavier P.
purchased on 12/07/2021
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1 /5
★☆☆☆☆

The product is very disappointing compared to the old one. Seems very fragile. There are already 3 broken hooks

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Francois J.
purchased on 21/04/2021
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Answer from France Trampoline
Hello, thank you for your comment. We apologize for this issue encountered. We will send you a dozen hooks under warranty as soon as possible. Our customer service ([email protected]) is at your disposal for any further questions. Best regards, the France Trampoline team.
5 /5
★★★★★

By phone I was able to quickly order exactly the items that needed to be replaced.

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Marie-christine T.
purchased on 06/07/2021
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5 /5
★★★★★

No problems with the delivery and the product

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Alain D.
purchased on 10/07/2021
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5 /5
★★★★★

VERY satisfied.

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Marie-johanne L.
purchased on 28/07/2021
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4 /5
★★★★☆

I had to re-drill the tubes to be able to put them in place, no worries about the rest.

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Aurélien J.
purchased on 21/07/2021
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