Reviews France Trampoline

9.4/10
★★★★★
based on 21895 reviews published

Latest customer reviews

5 /5
★★★★★

Quality product with many spare parts included

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Thierry A.
purchased on 04/06/2021
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5 /5
★★★★★

The trampoline was no longer available, but the expected date was kept. The team was always available for questions about delivery or to change the address. Now the trampoline is in the garden and is used daily. The material seems robust, even for adults, and the assembly was a piece of cake thanks to the good instructions.

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Alexander V.
purchased on 06/06/2021
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4 /5
★★★★☆

The ordered net is of good size. However, the quality is lower than the original product

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Christophe C.
purchased on 02/08/2021
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2 /5
★★☆☆☆

Product out of stock delivered 2 months late from the expected date

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Cédric G.
purchased on 01/05/2021
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Answer from France Trampoline
Hello, thank you for your feedback. When you ordered in early May, the net was not in stock before 30/06, as indicated on our site. We indeed had a restocking delay and could only ship your order at the end of July. We offered you a 10% commercial gesture on your order as compensation and informed you by email of the delivery delay. We apologize for the waiting time and do our best to ensure our customers receive their products as quickly as possible. Best regards, the France Trampoline team
5 /5
★★★★★

Very serious

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Julien G.
purchased on 28/07/2021
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4 /5
★★★★☆

Trampoline of very high quality, however, it's a shame about the very long delivery time....

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Estelle B.
purchased on 05/05/2021
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4 /5
★★★★☆

Easy to place an order but customer service issue not resolved to this day... too bad!

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Marion M.
purchased on 18/05/2021
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5 /5
★★★★★

Serious company, we had a sizing issue with our foam, it was exchanged without any problem.

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Catherine L.
purchased on 28/07/2021
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4 /5
★★★★☆

Product received quickly

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Jonathan L.
purchased on 27/07/2021
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5 /5
★★★★★

Very professional. Since it was my first time ordering, you checked that my order was correct and I appreciated your attention. Fast shipping. I highly recommend

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Marie Amélie G.
purchased on 14/07/2021
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5 /5
★★★★★

Order as initially presented, easy and secure assembly. The kids are thrilled! Thank you

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Aline J.
purchased on 21/07/2021
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5 /5
★★★★★

Slightly long delay, but well announced from the start, dates kept. Delay, but good

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Pierre Yves H.
purchased on 14/07/2021
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4 /5
★★★★☆

Very good follow-up from customer service; very responsive. The only downside is the wait due to the unavailability of the product.

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Chamima B.
purchased on 13/04/2021
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4 /5
★★★★☆

Net purchased as a replacement. The delivery was not respected because I had requested that it be delivered later as I was on vacation. It was shipped anyway, I had to change the delivery and go pick it up on the day of our arrival, otherwise the net would have been returned to the sender. Let's hope this net will be sturdier than the previous one as I barely kept it for 2 years.

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Armelle C.
purchased on 21/07/2021
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4 /5
★★★★☆

Very good product once finished but what a hassle to assemble! Maybe add more information in the assembly instructions..

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Laure V.
purchased on 26/07/2021
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5 /5
★★★★★

OK, satisfied.

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Xavier P.
purchased on 29/07/2021
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5 /5
★★★★★

Very serious, very competent, easy communication, fast delivery!

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Dzhemma F.
purchased on 13/07/2021
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4 /5
★★★★☆

The opening of this new protective net is less practical than the old one. The entrance was rectangular and not a slit. The net seems thinner. It feels a bit like savings were made on the quality of the product.

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Isabelle C.
purchased on 26/06/2021
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5 /5
★★★★★

The delays related to the unavailability of certain ordered products were largely compensated by commercial gestures. The products are always of great quality. I recommend.

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Pascale B.
purchased on 24/05/2021
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5 /5
★★★★★

Quality product. Simple and well-written explanation.

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Romain G.
purchased on 27/07/2021
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5 /5
★★★★★

No problems related to the product or delivery. Correct delay.

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Eric D.
purchased on 27/07/2021
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5 /5
★★★★★

Very good product. Seems very sturdy

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Aurelie F.
purchased on 04/06/2021
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4 /5
★★★★☆

I am very satisfied. Despite the problems (not due to them) in finding the requested part, they were very helpful.

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Dino B.
purchased on 31/05/2021
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5 /5
★★★★★

Perfect, I recommend

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Barbara M.
purchased on 28/07/2021
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5 /5
★★★★★

Top product, everything fit

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Reinhold H.
purchased on 18/06/2021
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3 /5
★★★☆☆

I am delighted with the person who informed me by phone before I placed my order. I am thrilled with the quality of the material received. I bought my trampoline 9 years ago and I am more than satisfied as well and I frequently recommend you. However, I am very unhappy with the delivery time. My order was supposed to be delivered in June, then on July 15, I received my package in mid-August. My children will have enjoyed the trampoline for 2 weeks out of 9 weeks of summer vacation.

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Dorothee B.
purchased on 18/05/2021
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Answer from France Trampoline
Hello, thank you for your positive feedback on our products. We are glad that you like the trampoline! When you ordered in May, the net was not in stock before 30/06, as indicated on the product sheet. Indeed, we had a restocking delay and shipped the product at the end of July. We apologize for the wait time and do our best to inform our customers. Best regards, the France Trampoline team
5 /5
★★★★★

Great availability and attentive customer service

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Françoise J.
purchased on 26/07/2021
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3 /5
★★★☆☆

Very long delivery time.

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Stéfanie S.
purchased on 01/04/2021
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Answer from France Trampoline
Hello, thank you for your feedback. When you ordered at the end of April, your products were not in stock before 30/06, as indicated on our site. We indeed had a restocking delay and could only ship your order at the end of July. We apologize for the wait time and hope that the slackline we offered you as compensation pleases your children. We do our best to ensure our customers receive their products as quickly as possible. Best regards, the France Trampoline team
5 /5
★★★★★

Excellent

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Jean-bernard G.
purchased on 27/05/2021
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5 /5
★★★★★

I was looking for an XL size trampoline: found at France Trampoline with the Apollo sport 500. The kids spend all their time in it. Quality trampoline. Sent quickly.

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Olivier M.
purchased on 22/06/2021
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4 /5
★★★★☆

Good product but the opening is different from the old one, making it harder to get into the trampoline.

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Cédric C.
purchased on 24/05/2021
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4 /5
★★★★☆

Delay ++ because products unavailable

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Olivier R.
purchased on 08/05/2021
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4 /5
★★★★☆

Good: conforms to my expectations

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Pierre T.
purchased on 26/07/2021
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4 /5
★★★★☆

Good evaluation but the supply delay is quite long

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Philippe A.
purchased on 07/06/2021
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5 /5
★★★★★

Very satisfactory

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Jean-claude C.
purchased on 23/07/2021
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5 /5
★★★★★

Very good product. The weights for stabilization are good, the trampoline no longer moves.

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Tiffanie B.
purchased on 26/07/2021
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5 /5
★★★★★

The order tracking was perfect despite supply issues.

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Catherine D.
purchased on 13/05/2021
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5 /5
★★★★★

Order conforms and France trampoline is very accommodating

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Cyril L.
purchased on 02/06/2021
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2 /5
★★☆☆☆

Lack of assembly instructions, you have to call to get an amateur video, on the other hand, very disappointed with the new attachments of a cushion that I replaced (already France trampoline) After an exchange with FT, the email response was not up to FT's reputation.

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Jose C.
purchased on 23/07/2021
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Answer from France Trampoline
Hello, thank you for your feedback. We apologize for the lack of installation instructions with the product. Please feel free to contact our customer service ([email protected]) to receive it quickly by email. Regarding the cushion attachments, these may change from year to year to ensure that the cushion is held as well as possible to the steel frame. Best regards, the France Trampoline team
4 /5
★★★★☆

Fast delivery

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Lydie L.
purchased on 24/07/2021
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