9.4/10
★★★★★
based on 21350 reviews published

Latest customer reviews

5 /5
★★★★★

Very good responsiveness following the order. tracking information is important

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Emmanuel M.
purchased on 06/04/2021
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4 /5
★★★★☆

The pallet was overturned when it was delivered to us but no breakage was noted during unpacking and assembly. Furthermore, I notice that the elastic attachments with the plastic hook do not hold well over time, several hooks have broken and I also notice a slight fragility in the collars that hold the posts for the nets. That's all I have to say. Otherwise, great product on the rest.

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Louis V.
purchased on 06/05/2021
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5 /5
★★★★★

Compliant with our expectations

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Marie D.
purchased on 06/05/2021
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5 /5
★★★★★

Received faster than announced, compliant and very effective, the trampoline withstands the wind well!

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Annick L.
purchased on 13/05/2021
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5 /5
★★★★★

Perfect product and after the storm of June 17, it's one of the few in the area still in good condition.

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Mathieu C.
purchased on 27/04/2021
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5 /5
★★★★★

Great

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Simon S.
purchased on 11/05/2021
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2 /5
★★☆☆☆

No assembly instructions ... a hassle

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Agnes M.
purchased on 01/04/2021
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Answer from France Trampoline
Hello and thank you for your comment, it helps us improve. The assembly instructions are not sent with the product, they can be found in your customer area. Have a nice day, the France Trampoline team.
5 /5
★★★★★

Very good quality product, we pay the price but we know why.

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Laurent M.
purchased on 25/03/2021
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4 /5
★★★★☆

Very good trampoline, I didn't give 5 stars because a bit complicated to assemble.

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Elodie P.
purchased on 24/04/2021
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5 /5
★★★★★

Order placed by email as a part was not available, I immediately received a notification and it was delivered on time. Great advice over the phone. Always happy to do it again.

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Ludger A.
purchased on 11/04/2021
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5 /5
★★★★★

Very satisfied with the purchased product. Our children are fully enjoying their trampoline. The only downside is that the assembly instructions are not very readable, not very clear, and not complete. Needs improvement.

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Wilfried E.
purchased on 02/05/2021
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5 /5
★★★★★

I ordered a jumping net and a safety pad for our old trampoline. I am very satisfied with the quality of the materials and the workmanship of these products. The order was uncomplicated and the delivery was very fast. I would order again.

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Veronika W.
purchased on 08/05/2021
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5 /5
★★★★★

Received very quickly after the order

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Annick A.
purchased on 09/05/2021
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5 /5
★★★★★

Very fast

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Yves C.
purchased on 10/05/2021
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5 /5
★★★★★

I highly recommend, fast delivery, quality product, top service

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Christele P.
purchased on 10/05/2021
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4 /5
★★★★☆

Product very good value for money

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Aurore D.
purchased on 03/05/2021
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5 /5
★★★★★

A very good rope with accessories and a great joy for the kids.

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Karin M.
purchased on 10/05/2021
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5 /5
★★★★★

Top!!

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Tony L.
purchased on 11/05/2021
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1 /5
★☆☆☆☆

Product very long to install. You must not follow the provided inclination at the risk of injuring a child. Way too dangerous for a child under 6 in any case. I went straight into the tree on the first use because the brake is too short, I fractured my foot, customer service was not concerned because 'the instructions are normal'

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Annabel T.
purchased on 09/05/2021
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Answer from France Trampoline
Hello and thank you for your feedback. We are sorry that you got injured. We have been selling our zip line for over 3 years and we have never had any problems regarding installation and the recommended slope of 8%, this product is rated 5 stars by our customers. Of course, we test all our products before following the installation instructions to the letter and of course the product is certified. We wish you a speedy recovery, the France Trampoline team.
5 /5
★★★★★

Delivery a bit long but quality product, nothing to do with other pseudo trampoline brands.

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Joan M.
purchased on 15/04/2021
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5 /5
★★★★★

A bit of delay for the supply of the trampoline, excellent customer service

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Stephane C.
purchased on 10/04/2021
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5 /5
★★★★★

As usual: rushed delivery person, professional but careful not to overdo it...

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Philippe B.
purchased on 06/04/2021
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4 /5
★★★★☆

No problem with the order. The product meets our expectations.

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Anaïs M.
purchased on 20/04/2021
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1 /5
★☆☆☆☆

I placed an order in early May. My package was lost by the carrier. To date, 1.5 months later, I have neither received my item nor been compensated!

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Sandra V.
purchased on 09/05/2021
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Answer from France Trampoline
Hello and thank you for your comment. I understand your dissatisfaction, unfortunately, when a package is declared as delivered, we are obliged to follow a process with the carrier and open a dispute so that they can conduct searches. Please believe that we have followed up with the carrier several times on this matter, but it takes time. Do not hesitate to contact customer service for more information. Have a nice day, the France Trampoline team.
5 /5
★★★★★

On time, as promised and in total compliance with the ordered product.

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Liliane F.
purchased on 08/05/2021
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5 /5
★★★★★

Everything went perfectly. Easily and quickly. I recommend.

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Henriette S.
purchased on 10/05/2021
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5 /5
★★★★★

Very good product. An installation manual would have been welcome.

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Fabienne P.
purchased on 08/05/2021
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5 /5
★★★★★

Great. The kids love it.

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Aymeric A.
purchased on 07/05/2021
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5 /5
★★★★★

Super reliable, great customer contact, trampoline meets expectations.

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Susanne M.
purchased on 29/04/2021
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4 /5
★★★★☆

Product conforms!

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Cédric P.
purchased on 07/05/2021
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5 /5
★★★★★

Very good product

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Didier G.
purchased on 10/03/2021
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5 /5
★★★★★

Good value for money

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Olivier B.
purchased on 14/04/2021
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5 /5
★★★★★

Very satisfied

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Fabien R.
purchased on 07/05/2021
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3 /5
★★★☆☆

It went well

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Jean B.
purchased on 08/05/2021
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Answer from France Trampoline
Hello and thank you for your comment. We are glad you are satisfied! Enjoy your Ninja accessories. Have a nice day, the France Trampoline team.
5 /5
★★★★★

The products are of good quality. The explanations on the website are clear and help a lot in placing the order (measuring the dimensions of the mat for example).

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Helene C.
purchased on 24/04/2021
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4 /5
★★★★☆

Quality material. Only downside: Difficult assembly: improvements needed as it makes the structure hard to disassemble for winter storage.

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Jerome V.
purchased on 09/04/2021
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5 /5
★★★★★

Perfect, from delivery to reception, products of very good quality

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Sandrine L.
purchased on 09/05/2021
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5 /5
★★★★★

Provider is great as usual

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Marise C.
purchased on 28/04/2021
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5 /5
★★★★★

Perfect

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Jean-michel M.
purchased on 08/05/2021
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2 /5
★★☆☆☆

Why mediocre? Simply because I ordered an XXL pack and to my surprise, the order confirmation had the protective cover package crossed out upon receipt of the trampoline. Why? I don't know, no explanation. I contacted customer service, who told me to send a copy of the delivery note, which I did on May 25. But no further explanations. And to this day, I still have no response. I don't even know if I will receive the cover. And yet, I could have given 4 or 5 stars considering the quality. But today, I feel cheated. Too bad.

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Fabien H.
purchased on 30/04/2021
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Answer from France Trampoline
Hello and thank you for your comment. We are sorry that everything did not go as planned. Indeed, there was a communication problem internally and stock shortages. We should have informed you as soon as the cover was available again. Customer service has taken over your case and has called you about it. We apologize again and wish you an excellent day, the France Trampoline team.