9.4/10
★★★★★
based on 21350 reviews published

Latest customer reviews

5 /5
★★★★★

After very effective phone assistance, I was able to place an order without any problems. Good advice. Competent and pleasant staff. Fast delivery. Very serious company and quality material.

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Martine D.
purchased on 19/04/2021
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5 /5
★★★★★

Very efficient customer service! Thank you!

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Magalie M.
purchased on 21/04/2021
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1 /5
★☆☆☆☆

Package blocked at the customs service of Reunion. Reason: the invoice does not appear; nor the sender (according to them). They are asking me to provide them with the product invoice, which I have not yet had time to find. It would be good to send it to them so they can see it; I don't know if they do it on purpose, but it penalizes me while I am not at fault, sorry.

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Enrico B.
purchased on 23/03/2021
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Answer from France Trampoline
Hello and thank you for your feedback. I see that customer service has contacted you following your review. The requested invoice was sent to you by email on 10/06, as well as to the carrier. I hope that since then, your problem has been resolved by the carrier. Have a nice end of the day, the France Trampoline team.
4 /5
★★★★☆

Good service

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Xavier S.
purchased on 11/04/2021
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5 /5
★★★★★

Top!

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Johannes V.
purchased on 05/03/2021
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5 /5
★★★★★

Good quality product delivered within the expected time. Its assembly requires the presence of at least 2 adults. It would be advisable for the assembly instructions to include the placement of wedges around the tree to prevent the cable from injuring it.

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Pierre-yves K.
purchased on 25/04/2021
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5 /5
★★★★★

Very good product Solid over time

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Angelique C.
purchased on 16/03/2021
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4 /5
★★★★☆

Order received after a delay but excellent welcome and advice by phone before that!

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Jaffre O.
purchased on 08/04/2021
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3 /5
★★★☆☆

We received the trampoline a few weeks ago. The delivery time (about 2 months) was respected. However, the carrier, instead of placing the packages properly, dropped them in 1 minute flat in the slope of our garage. The boxes therefore fell along the slope while the carrier was leaving. Incredible, fortunately no breakage. Assembling the trampoline is laborious (2 adults minimum for 1 day). Once assembled, the product meets our expectations, the children are having fun.

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Jean-françois F.
purchased on 18/03/2021
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Answer from France Trampoline
Hello and thank you for your feedback. I am sorry that the delivery did not go ideally. We will pass your feedback to the carrier so that they can improve. We are very happy that you like the trampoline, enjoy it well.
3 /5
★★★☆☆

When returning, I was not fully refunded even though everything was NEW! I also paid for the shipping costs myself!

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Ingrid L.
purchased on 27/04/2021
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Answer from France Trampoline
Dear Customer, Thank you for your feedback. We apologize for these circumstances. Regarding the return shipping costs, these are at the customer's expense according to our general conditions. Best regards, Your Trampoline Technology Team
5 /5
★★★★★

Very good!

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Estelle A.
purchased on 24/04/2021
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5 /5
★★★★★

Serious and efficient

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Paul D.
purchased on 22/04/2021
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5 /5
★★★★★

Never disappointed with France Trampoline, it's a serious company!

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Lahotte A.
purchased on 24/04/2021
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5 /5
★★★★★

Material corresponding to my expectations. Fast delivery.

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Patrice V.
purchased on 28/04/2021
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4 /5
★★★★☆

Fast and efficient provider who guided me well during my ordering mistake. Great trampoline! Thank you

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Audrey F.
purchased on 15/04/2021
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4 /5
★★★★☆

As for the ordering and delivery, it's a trybon service. Unfortunately, I am in the process of declaring a defective product because the net tore at one of the poles. I hope this is an exceptional event.

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Tarlis M.
purchased on 23/02/2021
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4 /5
★★★★☆

It's a shame that some products are not available for 3 months. We limited our order to the product in stock

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Jean-yves D.
purchased on 27/04/2021
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5 /5
★★★★★

Nothing to report

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Elisa G.
purchased on 27/03/2021
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5 /5
★★★★★

Super

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Mickaël P.
purchased on 22/04/2021
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5 /5
★★★★★

Good quality jumping mat! Does its job very well!👍

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Frederic B.
purchased on 12/04/2021
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5 /5
★★★★★

Qualitative product

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Charles R.
purchased on 24/04/2021
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5 /5
★★★★★

Good product and fast delivery

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Laurie B.
purchased on 24/04/2021
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4 /5
★★★★☆

FAST DELIVERY. GOOD QUALITY OF THE PRODUCT

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Sylvie M.
purchased on 24/04/2021
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5 /5
★★★★★

Very good quality for a reasonable price.

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Anja S.
purchased on 26/04/2021
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5 /5
★★★★★

Fast delivery and quality product

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Marjorie P.
purchased on 26/04/2021
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5 /5
★★★★★

Top quality. This is our 2nd trampoline and clearly, it is not the same quality as the previous ones. We'll see over time but the materials are not the same and seem much sturdier. We opted for the Boost Up 430 for an even more responsive fabric and we were not disappointed. We definitely recommend it.

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Damien G.
purchased on 08/04/2021
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4 /5
★★★★☆

The transaction went quite well overall. The product is of good quality. Only a small error in one element of the order makes me take away one star out of 5. An email to report the error and a reminder email were necessary to resolve the issue. Responses were quick in both cases.

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Bruno M.
purchased on 24/04/2021
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5 /5
★★★★★

The delivery and goods were good. Unfortunately, the net did not fit. The return was handled without problems.

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Gerda M.
purchased on 25/04/2021
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5 /5
★★★★★

Top advisor

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Anne Marie R.
purchased on 19/04/2021
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5 /5
★★★★★

Trampoline delivered as promised and on time. Our children love it!!!

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Ludovic C.
purchased on 13/04/2021
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5 /5
★★★★★

Perfect, attentive sales service, providing precise and useful advice. TOP

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Nicolas N.
purchased on 23/02/2021
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4 /5
★★★★☆

You should improve the description of the products you offer a bit.

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Iñaki B.
purchased on 15/04/2021
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5 /5
★★★★★

The homepage is very good, spare parts are easy to find and assemble. The goods are great, everything fits. Shipping was fast. Would gladly do it again!

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Eva H.
purchased on 22/02/2021
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4 /5
★★★★☆

No problem in the ordering process. However, delivery time is very long (5 weeks)

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Didier K.
purchased on 21/03/2021
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5 /5
★★★★★

Super order very happy with my purchase nothing to say

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Julie L.
purchased on 25/04/2021
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5 /5
★★★★★

Promises kept. Price a bit high, but announced.

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Jean D.
purchased on 26/04/2021
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5 /5
★★★★★

Very good advice

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Chantal S.
purchased on 26/04/2021
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5 /5
★★★★★

Very good products very good quality of bounce robust structure

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Jean-françois S.
purchased on 04/04/2021
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5 /5
★★★★★

Very good

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Céline P.
purchased on 23/04/2021
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4 /5
★★★★☆

The material (28m zip line) is of very good quality (even used by adults)

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Olivier A.
purchased on 24/04/2021
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