Reviews France Trampoline

Quality trampoline easy to assemble and very aesthetic, nothing to say, missing a ladder for the little ones

Great service and uncomplicated processing. Product quality is very good!

Very good exchanges both before and after the order. I find the trampoline (Ovalie 490) robust and well finished. Assembly requires at least 2 people and a bit of patience. In detail: For now, the hooks to attach the net are flimsy and break. The support reacts very quickly. I had read in the comments that the tightening screws for the net posts were a bit light, I had the same impression that these screws were not suitable. I had to assemble them with great care not to damage the threads. I hope that over time it will hold. I give 5 stars because overall I find the product very satisfactory, and that the customer service is present. Both in tracking orders, managing shortages, and the responses provided. Bravo and good continuation.

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It's expensive, but it's good

A customer service that answers questions well but a delivery time that is really too long

Very very disappointed with the green protection pad Ø 366 which tore on one side at the very first use!! The pad delivered with the trampoline was of much better quality. A commercial gesture would be greatly appreciated

I am very happy!

I had indicated my days of absence and that was not taken into account! The package arrived in my absence but thanks to the phone, we were able to arrange!

Very happy with an advisor who did everything to find a solution for installing a net on our trampoline

Shipping within the announced deadlines and in accordance with the order.

One of the parts was bent, but since the delivery was delayed, we didn't want to wait yet

Fast delivery, everything is ok

Not disappointed with the product, it meets our expectations

Everything is ok

We are satisfied with the purchase of the mat as well as the springs. The transport service is fine. If I still know someone who wants to order, I would recommend your company without hesitation.

Precise description, high-quality product, efficiency, reliability, everything was perfect

Faithful to your reputation, the delivery and its contents are perfect.

Very fast delivery and very easy assembly

Not too happy... A fairly large order to please our children and the packages arrived open with missing items

Perfect service and perfect quality!

Perfect

It would have been preferable to include the instructions for attaching the protective cushion with the bungee cords. I had to call. They sent it to me by email. It was very good but it would have saved time for both you and me.

Great, my little grandchildren love it, very good quality and quite easy to assemble (with two). Next purchase is the igloo tent.

Very fast delivery. Possibility to pay in 2 or 3 installments. Perfect. Product meets my criteria: age/type of use. My children are delighted: 'dynamic' jumping mat and long length to chain figures (they take classes indoors). I already had a trampoline from the same brand but smaller. So I knew the quality.

Super good

We recommend you every time we are asked about the supplier of our trampoline.

Everything super, unfortunately the packaging was clearly damaged upon receipt of the package and the contents were visible, which is certainly the fault of the parcel service. The goods were flawless and undamaged and we are very enthusiastic about the product itself. Very good quality, fast delivery, easy ordering 👍

Nothing to say

Reasonable delay and delivery person who helped with unloading. Good packaging.

Damaged bars. Very difficult to assemble.

Fast delivery. Product meets expectations and is of good quality. The little kids are having a blast.

Excellent

It's a shame not to have been warned at the time of payment that the delay was so long.

Products delivered well.

Immediate follow-up with customer service. Exchange of the product for a new one. A bit long but very professional.

Good service within the promised deadlines

I recommend your site, you are very serious and very professional.

Good advice via email to confirm the choice of trampoline. Easy purchase on the site. Fast and efficient delivery. Super product, this is my second France Trampoline trampoline, always super quality.

Fortunately, you are professionals, which is not the case with the delivery person I had ***. He was *** with me, there are no other words and initially did not deliver to me even though the appointment was made, so I had to call to ask what was going on. The person at reception hung up on me explaining that he "was not a social worker". One of your collaborators called me to find out why I had not been delivered and fortunately. I was able to tell him about my misadventure and he handled everything perfectly, I even received a commercial gesture for the inconvenience, really a big thank you for this professionalism. One piece of advice, change your carrier.