9.4/10
★★★★★
based on 21350 reviews published

Latest customer reviews

5 /5
★★★★★

Good advice for this product and the quality is there.

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Aude B.
purchased on 12/04/2021
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5 /5
★★★★★

Very good

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Mélanie B.
purchased on 15/04/2021
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5 /5
★★★★★

-

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Bruno B.
purchased on 28/03/2021
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3 /5
★★★☆☆

The 2 items were not available at the same time but I had to ask to have the delivery of what was available. I think this could have been offered. I repurchased a complete net and a protective cover for an old trampoline, I would have liked a commercial gesture as it was a big budget and there were offers on the site. I was told there were no more promotions. It's a bit disappointing.

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Marielle S.
purchased on 10/03/2021
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Answer from France Trampoline
Hello and thank you for your comment. The availability of products is indicated on each product sheet. In the order confirmation email you received, it is clearly stated "If you purchased one or more accessories and spare parts: as soon as we receive the missing products in our warehouses, we will proceed to ship your order in its entirety." Following your contact with customer service, we sent the spare part in stock at our expense, then 13 days later, the missing product once it returned to stock. We did our best and are sorry if this did not satisfy you. Best regards, the France Trampoline Team.
5 /5
★★★★★

Impeccable material. The customer service is very attentive and efficient. Thank you!

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Hélène R.
purchased on 12/04/2021
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5 /5
★★★★★

Very satisfied with the trampoline. The quality is there.

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Caroline M.
purchased on 16/03/2021
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5 /5
★★★★★

Very good service.

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Patrick T.
purchased on 09/03/2021
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5 /5
★★★★★

Very good product, good quality!

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Alexia R.
purchased on 13/04/2021
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5 /5
★★★★★

Perfect service, Very accommodating

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Fabien H.
purchased on 30/03/2021
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5 /5
★★★★★

Good product, uncomplicated delivery. It would be helpful to indicate how long the NinjaLine is and in which sections the loops are arranged, so that planning can be easier in advance.

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Stephan R.
purchased on 13/04/2021
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4 /5
★★★★☆

Good

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Bertrand R.
purchased on 28/02/2021
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3 /5
★★★☆☆

I am disappointed with the quality of the trampoline pad which does not match in foam thickness or skirt length to the original despite what customer service says: I checked with the old pad that I replaced.

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Régis M.
purchased on 26/02/2021
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4 /5
★★★★☆

Very satisfied with France Trampoline products, the products are very high quality.

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Philippe J.
purchased on 24/02/2021
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4 /5
★★★★☆

Very satisfied with the purchase, superb jumping mat, quality net, I would have preferred the pad to be outside the jumping area. My gymnast daughter sprained her toe due to a landing on the pad.

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Julie D.
purchased on 09/04/2021
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5 /5
★★★★★

Quality product, perfect customer service and follow-up

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Nathalie P.
purchased on 21/03/2021
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4 /5
★★★★☆

Nothing to report everything is compliant

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Patrice L.
purchased on 12/04/2021
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5 /5
★★★★★

Great, I don't regret it, you can feel the French manufacturing, it's solid, nothing to compare with what I had before from other suppliers. The assembly must be done seriously, but everything is very well explained. You can really feel that we are going to keep this one for a long time!

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Germain S.
purchased on 01/04/2021
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5 /5
★★★★★

Delivery time kept Payment facility offered Product compliant with the description made on the site Completely satisfied

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Catherine S.
purchased on 23/03/2021
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5 /5
★★★★★

Compliant, great.

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Patrice G.
purchased on 12/04/2021
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1 /5
★☆☆☆☆

Delivery times too long order made in February still not received for some items out of stock

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Florian B.
purchased on 28/02/2021
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Answer from France Trampoline
Hello and thank you for your comment. Indeed, the announced delay for the restocking of the premium net for Apollo Sport 500 has been extended independently of our will, we are sorry. Rest assured that the product will be sent to you immediately after it returns to stock. Best regards, the France Trampoline Team.
5 /5
★★★★★

Great site. Despite the stock shortage, the deadline was respected. Trampoline of quality far superior to the competition. For me, it is one of the best trampolines on the market

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Stéphane W.
purchased on 25/03/2021
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3 /5
★★★☆☆

Efficient delivery. Product well packaged. However, I had an incident after a month of use because the metal ring connecting the rope to the pulley broke at the end of the course. Fortunately without injury but we were very scared

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Jean-philippe B.
purchased on 08/04/2021
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Answer from France Trampoline
Hello and thank you for your comment. I am sorry to read this, it is the first time we have this feedback. We are relieved to know that you were not injured fortunately. Customer service has already contacted you to send you a seat under warranty. We hope this experience will not prevent you from fully enjoying your zip line. Best regards, the France Trampoline Team.
5 /5
★★★★★

Nothing to say, top

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Gérald S.
purchased on 13/04/2021
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5 /5
★★★★★

Perfect

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Alexandre S.
purchased on 12/04/2021
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5 /5
★★★★★

Perfect

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Caroline C.
purchased on 11/04/2021
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5 /5
★★★★★

Very good product of excellent quality. Product tracking meets expectations.

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Vincent M.
purchased on 11/04/2021
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4 /5
★★★★☆

Happy with this trampoline which is of very good quality. I would just say that the weakness is the plastic hooks that break easily so I made a request to customer service and they sent me some free of charge. But they break again. I had to replace them with metal hooks that I bought at a hardware store. Otherwise, very good product and very responsive customer service. So product to recommend.

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Brahim B.
purchased on 13/04/2021
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5 /5
★★★★★

Everything worked smoothly, ordering, delivery, and setup.

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Thilo S.
purchased on 07/04/2021
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5 /5
★★★★★

Very good

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Matthieu H.
purchased on 03/04/2021
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5 /5
★★★★★

Everything is perfect👍 product, delivery, after-sales service... Only the assembly is very difficult.

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Kaira A.
purchased on 09/04/2021
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5 /5
★★★★★

Good reception, order received quickly and conforming. Replacement of a defective product without any problem.

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Eric B.
purchased on 08/04/2021
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5 /5
★★★★★

Very good

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Benjamin F.
purchased on 10/04/2021
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5 /5
★★★★★

Quality fabric. A bit hard to put on alone. You need help. I recommend this site

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Florence M.
purchased on 09/04/2021
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3 /5
★★★☆☆

Wrong delivery

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Bertrand C.
purchased on 11/04/2021
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Answer from France Trampoline
Hello and thank you for your feedback. Indeed, there was a mix-up in the order during preparation, we are sorry for that. The issue has been addressed by customer service and your order has been resent. Customer service remains at your disposal. Best regards, the France Trampoline Team.
5 /5
★★★★★

Impeccable !!!!

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Yann C.
purchased on 12/04/2021
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2 /5
★★☆☆☆

The net is too long to put on the Sky Line it drags on the ground. And we received it with only one carabiner...

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Julie B.
purchased on 12/04/2021
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Answer from France Trampoline
Hello and thank you for your comment. The climbing net measures 1m80 x 1m80, the trick to shorten it is to pass your slackline inside the 'attachment handles' of the net and use the carabiners to shorten it, I invite you to check the product sheet photos. The missing carabiners will be sent to you as soon as possible, we apologize for that. Best regards, the France Trampoline Team.
5 /5
★★★★★

Delivery time conforms to what is announced. Quality product.

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Julien L.
purchased on 12/04/2021
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3 /5
★★★☆☆

Very long supply times, springs still not delivered and trampoline damaged for over a month

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Frédéric N.
purchased on 08/04/2021
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Answer from France Trampoline
Hello and thank you for your comment. After checking, you placed your order on April 8, the order was shipped on April 12. It is in status: delivered by the carrier DPD on April 14. Customer service is at your disposal for any further information. Best regards, the France Trampoline Team.
5 /5
★★★★★

Very good good products

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Thierry B.
purchased on 05/04/2021
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3 /5
★★★☆☆

In particular, the shipping process and customer service regarding the problem that occurred was annoying.

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Christian D.
purchased on 04/04/2021
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Answer from France Trampoline
Dear Customer, Thank you for your opinion. Unfortunately, our carrier could not deliver to the specified address as it is a mailbox and the package was too large. A change of address incurs additional costs, these are the carrier's conditions. We apologize for these circumstances and hope your children have a lot of fun with the ninja course! Best regards, Your Trampoline Technology Team