9.4/10
★★★★★
based on 21705 reviews published

Latest customer reviews

5 /5
★★★★★

Product perfectly compliant. It is preferable to be 2 for the installation to ensure good cable tension. We installed it over a distance of 17 m and it works very well. The children are having a blast and the parents too (I weigh over 90kg).

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Benjamin C.
purchased on 01/05/2021
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3 /5
★★★☆☆

I informed customer service with supporting photos that I found the shackles too small.

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Jean Jacques P.
purchased on 30/04/2021
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Answer from France Trampoline
Hello and thank you for your feedback. I see that customer service has already gotten back to you and sent you the manual. Your installation seems very good to us! Enjoy your zip line!
5 /5
★★★★★

Fast delivery. Zip line easy to install. Both children and adults are having fun.

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Virginie J.
purchased on 26/04/2021
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5 /5
★★★★★

France trampoline: always attentive and good advice. Products that last over time.

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Patrice L.
purchased on 12/04/2021
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4 /5
★★★★☆

Excellent quality trampoline (hoping that the future confirms this as well), announced deadline respected; just 1 star removed precisely because the announced and respected deadline was almost 2 months... that feels long when you are impatient 😉 !

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Amandine G.
purchased on 08/03/2021
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4 /5
★★★★☆

Having already purchased a trampoline from France Trampoline several years ago, we ordered new parts to replace some that needed to be changed. While everything went well regarding the order and delivery, we found it unfortunate not to have an explanatory manual for changing the new parts. Indeed, some of the new parts ordered have changed compared to the old ones and do not fit together in the same way. Positive point, we noticed that the new materials had been improved in the meantime!

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Jean-paul F.
purchased on 18/04/2021
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5 /5
★★★★★

Very good material.

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Romain M.
purchased on 08/04/2021
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5 /5
★★★★★

Very good quality service. Products easy to find on the site. No issues. Deadlines respected.

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Sophie S.
purchased on 25/04/2021
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5 /5
★★★★★

Sturdy arch and quite easy to install.

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Stéphanie K.
purchased on 20/04/2021
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5 /5
★★★★★

Quality materials, really no regrets!

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Virginie D.
purchased on 25/03/2021
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5 /5
★★★★★

The trampoline is great, well packaged and meets our expectations. The only downside for me is the delivery service which is not up to par.

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Claire D.
purchased on 09/03/2021
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5 /5
★★★★★

Serious service.

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Franck P.
purchased on 27/04/2021
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5 /5
★★★★★

Very happy

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Fabrice P.
purchased on 25/04/2021
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4 /5
★★★★☆

Good waiting for the product

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Pogrilz M.
purchased on 21/03/2021
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5 /5
★★★★★

Super product, the quality is there and the shipping was fast, my son is delighted and so are we, I recommend 100%.

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Melanie M.
purchased on 08/04/2021
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4 /5
★★★★☆

Good product, although there is a lack of information about the tools that need to be used.

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Sylvain G.
purchased on 23/04/2021
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4 /5
★★★★☆

Quality product.

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Davy H.
purchased on 29/03/2021
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5 /5
★★★★★

Perfect

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Pascal R.
purchased on 28/04/2021
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4 /5
★★★★☆

Product fully meets expectations.

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Anne L.
purchased on 26/04/2021
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5 /5
★★★★★

Good quality product purchased for my grandchildren, to complete their Ninja course.

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Dorothée D.
purchased on 09/04/2021
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5 /5
★★★★★

Very good. Attentive, good advice. The product meets our expectations. Good quality. Great success.

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Thibault F.
purchased on 29/04/2021
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5 /5
★★★★★

Nothing to complain about, very good

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Stephane L.
purchased on 01/04/2021
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5 /5
★★★★★

Product conforms to expectations.

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Conge A.
purchased on 11/04/2021
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5 /5
★★★★★

Spare parts ordered and perfect delivery!

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Julien T.
purchased on 11/04/2021
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5 /5
★★★★★

Disappointed by the ladder and the banner

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Audrey M.
purchased on 03/04/2021
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4 /5
★★★★☆

Good product but unfortunate delivery delay due to stock shortage

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Annie G.
purchased on 23/03/2021
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5 /5
★★★★★

France trampoline is an establishment that offers very good service

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Rachèle J.
purchased on 22/04/2021
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5 /5
★★★★★

Very good product.

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Christophe P.
purchased on 01/04/2021
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4 /5
★★★★☆

Good product and timely delivery. I recommend.

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Farah M.
purchased on 04/04/2021
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5 /5
★★★★★

After very effective phone assistance, I was able to place an order without any problems. Good advice. Competent and pleasant staff. Fast delivery. Very serious company and quality material.

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Martine D.
purchased on 19/04/2021
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5 /5
★★★★★

Very efficient customer service! Thank you!

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Magalie M.
purchased on 21/04/2021
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1 /5
★☆☆☆☆

Package blocked at the customs service of Reunion. Reason: the invoice does not appear; nor the sender (according to them). They are asking me to provide them with the product invoice, which I have not yet had time to find. It would be good to send it to them so they can see it; I don't know if they do it on purpose, but it penalizes me while I am not at fault, sorry.

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Enrico B.
purchased on 23/03/2021
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Answer from France Trampoline
Hello and thank you for your feedback. I see that customer service has contacted you following your review. The requested invoice was sent to you by email on 10/06, as well as to the carrier. I hope that since then, your problem has been resolved by the carrier. Have a nice end of the day, the France Trampoline team.
4 /5
★★★★☆

Good service

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Xavier S.
purchased on 11/04/2021
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5 /5
★★★★★

Top!

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Johannes V.
purchased on 05/03/2021
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5 /5
★★★★★

Good quality product delivered within the expected time. Its assembly requires the presence of at least 2 adults. It would be advisable for the assembly instructions to include the placement of wedges around the tree to prevent the cable from injuring it.

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Pierre-yves K.
purchased on 25/04/2021
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5 /5
★★★★★

Very good product Solid over time

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Angelique C.
purchased on 16/03/2021
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4 /5
★★★★☆

Order received after a delay but excellent welcome and advice by phone before that!

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Jaffre O.
purchased on 08/04/2021
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3 /5
★★★☆☆

We received the trampoline a few weeks ago. The delivery time (about 2 months) was respected. However, the carrier, instead of placing the packages properly, dropped them in 1 minute flat in the slope of our garage. The boxes therefore fell along the slope while the carrier was leaving. Incredible, fortunately no breakage. Assembling the trampoline is laborious (2 adults minimum for 1 day). Once assembled, the product meets our expectations, the children are having fun.

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Jean-françois F.
purchased on 18/03/2021
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Answer from France Trampoline
Hello and thank you for your feedback. I am sorry that the delivery did not go ideally. We will pass your feedback to the carrier so that they can improve. We are very happy that you like the trampoline, enjoy it well.
3 /5
★★★☆☆

When returning, I was not fully refunded even though everything was NEW! I also paid for the shipping costs myself!

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Ingrid L.
purchased on 27/04/2021
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Answer from France Trampoline
Dear Customer, Thank you for your feedback. We apologize for these circumstances. Regarding the return shipping costs, these are at the customer's expense according to our general conditions. Best regards, Your Trampoline Technology Team
5 /5
★★★★★

Very good!

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Estelle A.
purchased on 24/04/2021
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