Reviews France Trampoline

9.4/10
★★★★★
based on 21895 reviews published

Latest customer reviews

5 /5
★★★★★

The trampoline is great, well packaged and meets our expectations. The only downside for me is the delivery service which is not up to par.

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Claire D.
purchased on 09/03/2021
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5 /5
★★★★★

Serious service.

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Franck P.
purchased on 27/04/2021
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5 /5
★★★★★

Very happy

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Fabrice P.
purchased on 25/04/2021
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4 /5
★★★★☆

Good waiting for the product

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Pogrilz M.
purchased on 21/03/2021
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5 /5
★★★★★

Super product, the quality is there and the shipping was fast, my son is delighted and so are we, I recommend 100%.

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Melanie M.
purchased on 08/04/2021
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4 /5
★★★★☆

Good product, although there is a lack of information about the tools that need to be used.

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Sylvain G.
purchased on 23/04/2021
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4 /5
★★★★☆

Quality product.

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Davy H.
purchased on 29/03/2021
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5 /5
★★★★★

Perfect

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Pascal R.
purchased on 28/04/2021
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4 /5
★★★★☆

Product fully meets expectations.

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Anne L.
purchased on 26/04/2021
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5 /5
★★★★★

Good quality product purchased for my grandchildren, to complete their Ninja course.

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Dorothée D.
purchased on 09/04/2021
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5 /5
★★★★★

Very good. Attentive, good advice. The product meets our expectations. Good quality. Great success.

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Thibault F.
purchased on 29/04/2021
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5 /5
★★★★★

Nothing to complain about, very good

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Stephane L.
purchased on 01/04/2021
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5 /5
★★★★★

Product conforms to expectations.

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Conge A.
purchased on 11/04/2021
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5 /5
★★★★★

Spare parts ordered and perfect delivery!

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Julien T.
purchased on 11/04/2021
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5 /5
★★★★★

Disappointed by the ladder and the banner

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Audrey M.
purchased on 03/04/2021
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4 /5
★★★★☆

Good product but unfortunate delivery delay due to stock shortage

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Annie G.
purchased on 23/03/2021
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5 /5
★★★★★

France trampoline is an establishment that offers very good service

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Rachèle J.
purchased on 22/04/2021
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5 /5
★★★★★

Very good product.

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Christophe P.
purchased on 01/04/2021
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4 /5
★★★★☆

Good product and timely delivery. I recommend.

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Farah M.
purchased on 04/04/2021
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5 /5
★★★★★

After very effective phone assistance, I was able to place an order without any problems. Good advice. Competent and pleasant staff. Fast delivery. Very serious company and quality material.

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Martine D.
purchased on 19/04/2021
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5 /5
★★★★★

Very efficient customer service! Thank you!

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Magalie M.
purchased on 21/04/2021
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1 /5
★☆☆☆☆

Package blocked at the customs service of Reunion. Reason: the invoice does not appear; nor the sender (according to them). They are asking me to provide them with the product invoice, which I have not yet had time to find. It would be good to send it to them so they can see it; I don't know if they do it on purpose, but it penalizes me while I am not at fault, sorry.

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Enrico B.
purchased on 23/03/2021
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Answer from France Trampoline
Hello and thank you for your feedback. I see that customer service has contacted you following your review. The requested invoice was sent to you by email on 10/06, as well as to the carrier. I hope that since then, your problem has been resolved by the carrier. Have a nice end of the day, the France Trampoline team.
4 /5
★★★★☆

Good service

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Xavier S.
purchased on 11/04/2021
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5 /5
★★★★★

Top!

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Johannes V.
purchased on 05/03/2021
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5 /5
★★★★★

Good quality product delivered within the expected time. Its assembly requires the presence of at least 2 adults. It would be advisable for the assembly instructions to include the placement of wedges around the tree to prevent the cable from injuring it.

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Pierre-yves K.
purchased on 25/04/2021
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5 /5
★★★★★

Very good product Solid over time

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Angelique C.
purchased on 16/03/2021
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4 /5
★★★★☆

Order received after a delay but excellent welcome and advice by phone before that!

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Jaffre O.
purchased on 08/04/2021
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3 /5
★★★☆☆

We received the trampoline a few weeks ago. The delivery time (about 2 months) was respected. However, the carrier, instead of placing the packages properly, dropped them in 1 minute flat in the slope of our garage. The boxes therefore fell along the slope while the carrier was leaving. Incredible, fortunately no breakage. Assembling the trampoline is laborious (2 adults minimum for 1 day). Once assembled, the product meets our expectations, the children are having fun.

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Jean-françois F.
purchased on 18/03/2021
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Answer from France Trampoline
Hello and thank you for your feedback. I am sorry that the delivery did not go ideally. We will pass your feedback to the carrier so that they can improve. We are very happy that you like the trampoline, enjoy it well.
3 /5
★★★☆☆

When returning, I was not fully refunded even though everything was NEW! I also paid for the shipping costs myself!

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Ingrid L.
purchased on 27/04/2021
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Answer from France Trampoline
Dear Customer, Thank you for your feedback. We apologize for these circumstances. Regarding the return shipping costs, these are at the customer's expense according to our general conditions. Best regards, Your Trampoline Technology Team
5 /5
★★★★★

Very good!

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Estelle A.
purchased on 24/04/2021
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5 /5
★★★★★

Serious and efficient

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Paul D.
purchased on 22/04/2021
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5 /5
★★★★★

Never disappointed with France Trampoline, it's a serious company!

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Lahotte A.
purchased on 24/04/2021
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5 /5
★★★★★

Material corresponding to my expectations. Fast delivery.

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Patrice V.
purchased on 28/04/2021
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4 /5
★★★★☆

Fast and efficient provider who guided me well during my ordering mistake. Great trampoline! Thank you

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Audrey F.
purchased on 15/04/2021
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4 /5
★★★★☆

As for the ordering and delivery, it's a trybon service. Unfortunately, I am in the process of declaring a defective product because the net tore at one of the poles. I hope this is an exceptional event.

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Tarlis M.
purchased on 23/02/2021
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4 /5
★★★★☆

It's a shame that some products are not available for 3 months. We limited our order to the product in stock

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Jean-yves D.
purchased on 27/04/2021
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5 /5
★★★★★

Nothing to report

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Elisa G.
purchased on 27/03/2021
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5 /5
★★★★★

Super

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Mickaël P.
purchased on 22/04/2021
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5 /5
★★★★★

Good quality jumping mat! Does its job very well!👍

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Frederic B.
purchased on 12/04/2021
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5 /5
★★★★★

Qualitative product

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Charles R.
purchased on 24/04/2021
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